Tomlinson’s

Love this location, great energy from all the employees!
I came in looking for a jont supplement options for my 7 year old Chihuahua Terrier mix (that he would actually eat.)
Jeremy was very insightful, and recommended a natural way for him to get the vitamins & nutrients he needed through Blue Mussel Bites! Bean now has a fond love for his new healthy snack/​vitamin… Thank you Jeremy!

I found this place after we moved into town, because they are one of the few retailers that sell Honest Kitchen brand dog food. But honestly, I would probably shop here regardless, because every time I come in, the staff is so nice and friendly. It’s also rarely busy, so it never takes longer than 5 minutes to get in and out. Oh, and they also have an adorable old shop cat who hangs around and lounges in the sun. Bonus points.

Nice local place to buy quality dog food at a discount!

They’re awesome. Extremely polite and have/​can order you pretty much anything you need!

I love shopping local and this place although more pricey will answer questions in a more educated fashion then the big chain pet stores. They have a variety of brands of food, toys, pet clean up bags and everything your pet may possibly need.
I have been looking into finding a grain free or lower grain content food for my one dog since she has seasonal allergies and the vet said that food with grain or high grain contents can amplify that. I went in and spoke to one of the gals about it and she pointed me in the direction of the wet food section, explained the food selection and what the top sellers were. I bought a couple of different flavors to try because I never know what my girls will like.
I also talked to her about Luna’s constant scratching to the point where she is losing fur and bleeding. She pointed me to a spray that is manufactured by a local Austin company and I purchased it. I hate giving my dog Benedryl like the vet recommends and it doesn’t really work on her symptoms anyway.
They also have a loyalty type card that saves you a percentage on all pet food items.
My girls loved the lamb and beef flavors of the food I bought and the spray not only smells great but, it has stopped Luna’s scratching. It has made her more comfortable and has helped me to stop her from scratching.
You may pay a higher price here but, I think it is quality versus quantity for your pets who are most likely family like mine.

Excellent pet store. This is my favorite location even though it’s smaller and a little further from my house but I generally recommend Tomlinson’s as a pet store. They have a great selection and well-​informed employees that can be very helpful, I think they even get continuous training or something. There’s a great loyalty program that includes discounts to make it more affordable and I like that they are supportive of and give-​back to so many of the animal welfare groups and charities in the area. It’s really popular these days to tout that a business is «local» but Tomlinson’s really feels like it’s part of the community and has been for a long time (I used to come to this location with my mom when I was in elementary school). Also they are very generous with their return policy and customer service in general. They were especially helpful this past spring when my dog developed pancreatitis and needed a whole diet over-​haul, going over labels with me and helping me find supplements, appropriate new treats, etc. I had done a lot of research on my own and was very impressed with their knowledge base. They were also very kind and nice as I was pretty stressed out about my dog being sick and I appreciated that.

After moving back in town from Dallas I was excited to see that a Tomlinson’s opened up in Allandale!!!
I was also VERY excited to see that this location also has self-​grooming available. The self-​grooming rooms (2) are well equipped with shampoo, towels, blow dryer and various combs.
I was equally impressed with the super clean and easy to access tub which is at the right height so one is not bending or hovering over their pet. In addition, there is a no-​slip pad also below so your pooch does not «slip and slide» around.
In addition, there are «doggie treats» available so your pooch can easily munch away while you clean them up.
I cannot say enough great things about Tomlinson’s customer service, pet food and treat options and pet supplies.
This is a wonderful added bonus that will keep me a Tomlinson’s regular!

Amazing customer service! The staff are all so kind and caring. Someone spent 10 minutes with me suggesting products to help my dog post surgery. She shared her own stories and made me feel better about the entire situation. The quality of the food and treats is also very high. I won’t shop anywhere else for my Lab’s needs!

I think some of you folks who think the employees at this store give good advice are off your rockers. My dog was so sick after taking the advice of one female associates there (you know who you are) to buy raw turkey necks instead of the large bones which he normally sets with no problem. I did not ask for this woman’s advice whatsoever, however when I was checking out, she insisted these were a far healthier alternative than their regular bones, and would be great for a bulldog.
I’m not sure if these people get commission on selling certain brands or what, but this chick was obnoxious, clearly more focused on selling than actually listening, and has ruined our trust in the employees at this location. Thanks for making our dog have diarrhea all over the place and sick to the point of throwing up for 3 days –and for trying to sell us junky food that we later learned from the vet is not suitable for an English Bulldog.
We are never stepping into this place again. Healthy pets is the store to go to, or the Tomlinson’s in Westlake. This location is garbage in my opinion, and always tries to upsell us on items that are not the best or the healthiest for our dog, or on items we don’t even want, period.

I recently adopted an old lady cat who’s missing most of her teeth and has digestive, thyroid, and kidney issues, so I’m getting very familiar with Austin’s specialty pet stores. I like Tomlinson’s a lot.
They’re nearby my house and they carry the only kind of food my cat will eat right now, which is the salmon Wellness Core. They also have a good selection of frozen raw foods that surprisingly are less expensive than some of the canned, and my cat can actually eat those without throwing up.
The staff are really helpful and knowledgeable, and one woman in particular is super, super nice. They always offer to help bring my stuff out to my car, which I have to keep declining (hey, I need to build my muscles).
If you join the pet club (I think it’s around $ 7/​year?) you get a discount on all foods, and Tomlinson’s already has the best prices in town on specialty cat foods, at least the stuff my cat eats.
The only problem is, this store has limited hours and they don’t carry a wide selection of goods like litter boxes, supplements, scratching posts, etc., despite the fact that it’s next to the warehouse. It would also make my life so much easier if they carried Tidy Cat or a regular litter other than World’s Best or Blue, because while I like the natural litters, they don’t work that well with a cat that has digestive issues, if you get my drift. I’ve tried all of them, and I always end up having to completely change the litter after a week, which gets expensive really fast.

Tomlinson’s is a great!
The staff is ALWAY very helpful and, wow, knowledgeable. I’ve learned more about pet nutrition from the staff at Tomlinson’s than I have from the 5+ veterinarians I’ve seen (not for me, my dog).
One note, if you have a shy dog be aware that every time I’ve been to Tomlinson’s there has been a loose dog in the store.
Tomlinson’s rocks, and their staff rocks more!

Awesome staff. They didn’t have the Fromm Gold in stock that I usually get from another store but could have it in store in a couple of days. I received 1 free pound of dog biscuits. Great atmosphere with no pressure to buy anything you don’t need or want. My new go to pet store. Thanks

Excellent service. Huge selection. Convenient location. Employees love animals and know their stuff. Ask them anything and they will find out for you if they don’t know off the top of their heads.
They have rewards programs for some of their products.

What a cute shop. There were some great products, but not enough options in some cases (like pet beds and collars, although they had nice ones). I was happy to find they carry Taste of the Wild, so I didn’t have to stop at a different pet store to pick it up. They even had a few brands I hadn’t seen before (like the line of grass fed tripe wet dog food — cheaper than other wet dog food and my dog loves it. I was loving him loving it until some of it got on me. Ew ew ew.)
Good treat selection. Friendly service. A pound of free dog biscuits from their bins for checking in (and they have gluten/​chicken free ones, which is what my dog needs)! That was a great bonus. I’m glad I tried this place out.

My dog Cornchips and I LOVE Tomlinson’s…I have been a pet club member here for 15 years… Friendly, helpful staff and a great selection of locally made and the finest national brand foods, etc. Cornchips loves it because the staff showers her with affection every time… it is the kind of local business that makes you feel good about living in Austin.

This is my go-​to place for grain-​free, high quality cat & dog food and the, «my-​cats-​butt-​is-​special» litter. We joined their membership program and now the raw food my dog prefers (cause I’m a sucker and do what he says) is much cheaper than I can find it anywhere else, even online.
I love the fact that every time I bring my dog in here he has a blast. He likes to peruse the bulk snacks and if I’m not watching him like a hawk he will help himself, but the staff never gets upset or snippy about it. In fact, they seem to welcome dogs being dogs in their store, how refreshing! This is particularly nice since the treats are in an open bin on ground level, and if it was a huge deal when he stuck his face in there I probably wouldn’t bring him back. But it’s not so I will, and just be extra careful not to take advantage of their niceness. :)
I thoroughly enjoy the people who work here. Every single employee I’ve ever spoken to here is kind, helpful, laid back and eager to share their knowledge of their products. I like to geek out with the ladies who are also into talking about dog food. Yep, just us dog food weirdos over here.
All in all this place is the absolute best. Cheaper, closer, locally owned and operated, and all over a super fun time. No filler crap, all good stuff from start to finish.
Yay Tomlinsons!

Having a 4 year old Boxador, my boyfriend and I decided from the first day we laid eyes on our doggie son, Jameson, that we would only buy him all natural food and products. Whatever we can do to allow our doggie son a healthy, happy life.
Tomlinson’s allows us to do just that. With such a friendly, courteous, knowledgeable staff, they are always ready to help and answer our questions. They have a wide selection of food, treats, toys and other products.
I highly recommend Nulo, which is manufactured by an Austin company.
Remember to check in for a free pound of dog treats!

Great place to get all your pets personal shopping done!
I used this location for about a year when I owned 4 pups and they were the best! Out of all the Tomlinson’s, this location is the best! I believe it is the first of the locations too and they have retained the small town friendly atmosphere all these years. Even their store has stayed the same and it really adds to the whole experience, one which you won’t find at some of the bigger chains.
I have one kiddo that chose not to eat much when I first got him and was pretty underweight along with having a rougher and thinning coat. He also had a touch of anxiety. They were able to offer a great brand of food, goats milk, an herbal anxiety med and plenty of toys and chewy things to keep him occupied and healthy so that my leaving him wasn’t so much of an issue. I also like the fact that they would always help me out to the car with the 2 bags of food that we purchased every other week.
The staff here is fantastic and the products are worth the drive! I know there are a number of people who have been upset by the prices on things, especially toys but I completely understand why they are a bit higher. The toys they sell are a higher grade, not necessarily more durable or longer lasting in every case. They are made with better materials than what you will find at the big box stores.
Don’t be turned away from this place because of the reviews that fuss about not being treated like a queen! This place is great and the people are super friendly/​knowledgeable!

Any place that will carry the premium brand of fur baby food that my fur babies like is all right by me.
Any place that will carry these same large, heavy bags of premium fur baby food to my car is all right by me.
Any place that will give me a discount with my discount card is all right by me.
Any place that will give me a free bag of dog treats when I check-​in with Unilocal is all right by me.
Any place with pleasant, friendly, helpful staff is all right by me.
So, okay, Tomlinson, you are all right by me… I’ll be back.

I typically go to the Tomlinson’s in Westlake, but this week I was close to the one on Airport. I was happy to find out I got my buyer’s program discount there because it’s available on their computer system and not a store to store program.
Believe it or don’t, for decent dog food, Tomlinson’s is not overpriced. I signed up for the buyer program (it was $ 5 up front), and so you get a 10% discount too. My dog thanked me when I quit feeding him that junk we were paying the same amount for from HEB.
Shop local.