Titan Factory Direct

I am going to start by saying thanks to this company, but more important I want to thank RAFAEL OCANA, for helping us through thin and thick, this guy is aggressive, patient, helpful, every time I’ll call he will get back to me fast. He didn’t focus on selling us the most expensive house, he pay attention to our needs and what we could afford. I’m pretty sure that we took the right decision by going to Titan factory. Oh Dave the manager he is awesome his team worked really hard to make it happen. RAFA NUMBER ONE.

My sales person Melissa Williams was fantastic … They worked hard to get me into my Athens park model home as fast as possible… I close Tuesday with Mike who has also been fantastic and very accommodating… I highly recommend you see Melissa and Mike, Roland or Richard… to get a great deal and price with a great fantastic staff…
Thanks for all your help
John

Shout out to Clemente at Titan Factory Direct on Ben White… Thank you for making that special connection with us and helping us find the perfect home for our family, YOU ROCK!!!

First and foremost I want to give a huge thank you to Clemente there at the Titan Factory. From the moment we sat in his office and now he has provided us with exceptional customer service.
We have not yet signed our final closing documents but are almost there. Clemente was not pushy in anyway. He understood that we were the customer and worked hard to help us obtain exactly what we were looking for while not setting us up to see something that was out of budget and wouldn’t work for us. He was available around the clock and is very prompt with his responses. I’m glad we took the time to stop by because he’s helped us obtain a really good deal on 3 acres when initially we were thinking the possibility was only .5 of an acre.
I would recommend their services to anyone searching for a home already on land or land with a new home. Thank you Clemente/​Titan Factory

Just signed the closing documents for our new Champion mobile home! Clemente was our sales person and he is great, he explained everything thoroughly and was not pushy. We came in after doing some hunting and not being convinced with other dealers (and he stuck around after closing to help us) we told him exactly what we wanted and he stuck to it and gave us a few options, never tried to push us into something we didn’t want or couldn’t afford! We found the one we wanted and the process after that went very smoothly. They kept track of all our paperwork and walked us through the entire process. Clemente was on top of everything! We sincerely appreciate him and the rest of the team!
P. s. We came to Titan a few years ago and were not impressed, however, they have a completely new team and have really stepped up their game. NOW I can say I would definitely recommend!

Great service! I shopped around and then met Bob Wright. Very knowledgable and not pushy! I love my new Champion doublewide.

Nothing but the BEST! I stopped in just to look at one of the small single section homes and was truly blown away by the experience and knowledge of my sales person I learned so much about these homes in the time we spent. I was at another company the previous week and was handed keys!!! I THOUGHT THAT WAS RUDE!!! At Titan I felt welcomed I did not feel pressured I trusted Bob so I bought the home :) I will be sending my sister in January to buy from Titan.

Slimy!
I also just wanted to have a good look inside the homes, and knew already what prices of home I wanted to see. They insisted they needed to run my credit, which I declined. They continued, telling me how it was a ‘soft pull’, and how it wouldn’t ding me, and that I really needed to let them see my credit score so they could give me a better deal. I declined repeatedly, saying I just wanted to see a home that was under a certain price.
I then wandered around inside the one house that fit my criteria (for price) with that salesman, and then when I came back inside, the salesman disappeared into the manager’s office. He came back out with a highlighter scribbled on it – much like a car salesman does – telling me that if I agreed today to purchase the home, they would give it to me at the special price. I expected that. What I did not expect was that he then demanded my driver’s license in order to «seal the price». I said, I didn’t want the house, and I wasn’t giving him my driver’s license. He got very pushy, insisting that «what can we do to make this home a „ten“ for you?» (I’d said it was a 7 on my scale). I said ‘nothing’. He kept saying, well, if it’s the price, we can work on that, give me your driver’s license. I was basically rude and practically ran out.
Previously I’d been right down the street at Palm Harbor Homes. The salesman in there wasn’t pushy, only asked me for the basics (name, address, phone number so we can bug you later), and when I declined my credit to be run (apparently, this is a normal request) he just dropped it. Go to Palm Harbor. They were much nicer and didn’t call me the next day.
I blocked Titan Factory Direct’s number from my phone immediately after the salesman called me, going on and on about how they could work a deal, how can they help me, blah blah (voicemail!), and in all seriousness when I left here yesterday I wanted to take a shower to rid myself of the «ick» feeling of being slimed all over.
What I don’t understand is why a person can’t just walk into one of these places and just simply ask to see the homes without all the sit-​down and questions and such. If you go to one of those sites where they’re building homes, you just walk on through and look at everything. This place (more than any of the rest of them) made it a horrible experience. I just wanted to look!
Update: after ignoring their phone call, they then sent me an email (I wish I hadn’t provided it, but oh well). It’s a gmail, and believe it or not, they tried to start a hangouts call with me! I was stunned. First, I ignored their phone call, then, I replied to the email saying, I’m not interested please don’t contact me again, and then they tried to hangouts call me? Simply unbelievable. Run away from this place. What a nightmare!