The Park At Wells Branch

This used to be a very nice, pleasant, and quiet apartment complex and I lived there for many years, from 2001 to 2014. But for the last two years until I finally moved out it had gotten really loud and nasty and trashy.
As others have already said, the parking situation is pathetic! In some areas the parking spaces aren’t clearly marked. There are really old white lines on the pavement, and some that are not quite as old, but you can’t really see where one parking space ends and the next one begins. So nobody really cares and people just park wherever. Nighttime, the parking spots are ALWAYS taken, starting around 7pm. I wouldn’t have minded so much if I found one somewhat close to my building, but usually, I had to park on the other side of the complex! Practically every time!
The noise level is way too loud daytime. In my rental contract it said, «This is a quiet community, please respect your neighbors», but when I repeatedly complained about people blasting their car stereos FOR HOURS on the parking lot, the leasing office staff wouldn’t do anything about it. On the contrary, they made me feel there was something wrong with ME for bitching about it, and told me to call the cops!
Leasing contracts also say it’s forbidden to fix your cars on the premises, but people do it all the time, again causing lots of noise and disturbance.
Rents are about 200 dollars less than in the neighboring apartment complexes, and this fact is of course mirrored in the kind of clientele you’re getting… Before I finally moved out, there had been a growing influx of loud and trashy people. Yelling and fights on the parking lot, every weekend tailgate parties until long past midnight, etc etc.
I had mail packages stolen! REPEATEDLY! In all cases, tracking said «delivered», but there was no package. This happened AT LEAST FIVE TIMES in two months! These were not small packages that fit into my mailbox, but bigger ones that the leasing office signs for. These were always soft packages containing expensive knitting yarn. Interesting, don’t you think?
I finally smartened up and rented a box at the post office and haven’t had a problem since.
Maintenance is so-​so. They’re friendly and respond quickly, but sometimes they don’t fix things correctly the first time. One summer, I had serious problems with my AC freezing over and not working, usually on weekends or holidays when there was no response for days. They came and «fixed» it only for it to break down again shortly thereafter. Three times!
The area in front of my building became really muddy every time it rained, because there was no real border between the grassy area and the walkway. I mean REALLY muddy! You couldn’t walk there with fine shoes, these would have been ruined! You could see tracks where other people had slipped. Eventually, after much complaining, maintenance put up a protective strip, which helped a lot. But a few months later they did yard work, ripped it out again, and left it just lying around there.
The pool is very often «closed for repair». Summertime, I mean!
Half the equipment in the fitness room doesn’t work and never gets fixed.
Would I recommend Park @ Wells Branch? Absolutely not!

If I could give less than 1 star I would. The management ran it into the ground. They only care about the money and not the clients. If you need something fixed be prepared to be put in a list they want to kick out. Also be prepared for a BS patch job instead of actually getting the problem solved. This place use to be amazing and professional, years before this management took over. Better than some apartments but for the price it’s way below expectations.

Enjoyed living there for 5.5 years.