The OB/GYN Group of Austin – Westlake

What an amazing experience! I came here as a last resort to get my birth control refilled along with my yearly exam! I had to do it right away, and destiny could not have been more on my side! I took the first appointment available, and at the last minute, Nurse Practitioner Brown ended up being my brand new OB/​GYN!
She’s fantastic, very soothing, and very helpful! She isn’t quick to prescribe medicines or high-​chemical creams. She listens to you AND your body, and provides modern, truly helpful techniques! I feel that she is more homeopathic than most OB/​GYNs who have wrecked my body in the past. In one visit, she helped me work through those things that have been broken for years!
I highly recommend Mary Brown!

Awful,… just awful. This was the worst OB/​GYN experience EVER.
First, the front desk was super sweet, nice, professional… waiting time was totally fine for being a walk-​in patient.
The NP Ellen Jatinen was my personal nightmare. I have a blood clotting disorder and she told me it would be great for me to take hormones… Aha… something new must have happened in the medical field, which I wasn’t aware of. (???)
Oh…, no, after my visit she followed me on the way to my car to tell me that she confused my disorder with something else, and of course I should NOT take hormones. Really???
The exam itself was the next nightmare… I am paranoid anyway, so her being totally unprofessional did not help. She would not listen to whatever I said, she just kept repeating: «You need to do this, you have to do that, you must go here and there» It was my first (and last) visit of this office.
She promised to call once she got the lab results, did not happen, I had to call…
One of the results was simply not useable (which I told her before she even took the sample)… no, she would not listen and did it anyway even though it was clear that she would not get a result.
When I called and asked for the result… she said it was ‘unclear’…
Not true… it was not unclear, it was simply technically not useable…
I went to pick up the lab results half an hour later… after lots of whispering about why I would want to have them etc., it took them 20 minutes to hand me the papers…
The assistant asked me to make an appointment to re-​test. I told her that this is not going to happen… she still insisted that she would call me then.
No need to…
It was just very unpleasant all together. I also think that I want to talk to the Doctor or NP fully dressed when I see them for the first time, instead of sitting there in a ridiculous gown.
OB/​GYN is a place where you want to feel as comfortable as possible…

Three years ago I was diagnosed with breast cancer. At that point I sought out a team of the most fantastic doctors and nurses in their respective fields so that I would be able to work through this. In that process of really consciously finding the best I found my fantastic current Gynocologist Dr. Shannon Abikhaled and her amazing nurse practitioner Ellen Jatinen.
Dr. Abikhaled is one of the top doctors in her field, working with pioneering new technologies, she is so super approachable, empathetic and thoughtful. Never rushes into any recommendations but truly thinks ahead and then set the course. In my case I needed to have a hysterectomy and after just having completed breast cancer treatment I was not ready and she gave me my time respectfully and helped me to get to the place that I needed to feel comfortable. The procedure seemed intimidating. But it was amazing. Dr. Abikhaled is one of the top surgeons using the DaVinci method. I went into the hospital at 6am and by noon I woke up with just four little punctures in my belly. I spent the night in the hospital but came home the next day and really was so amazed how low the pain level was. On day two I was on simple Ibuprofen and the third day I forgot to take something. It has been ten days and despite feeling that I need to rest I feel pain-​free and so grateful to Dr. Abikhaled and Ellen Jatinen.
Ellen is Dr. Abikhaled (Abi’s) Nurse Practitioner. She is so amazing in that she is so very very experienced in her field but at the same time so very passionate about hearing you out and finding a solution for you as if she had started last week. No burn out there. Ellen’s supportive nature, the experience with which she has guided me through many of the side effects of my breast cancer treatment and even my daughters first Gyno visits is unparalleled. I am a forty seven year old women I have never had this kind of a fantastic help from a gynecological team! I am truly grateful and highly recommend this team to anyone!

Every time I’ve been to this office they’ve been nothing but respectful. Each experience has been pleasant and comforting! They have such an amazing team, you can really tell that they care about your health. Their methods are up to date and they provide you with all of the information you could possibly need to make an informed decision. I definitely recommend coming to this clinic! You won’t be disappointed!

This place is the worst, I feel even dangerous. I do not trust them with my lady parts. They have a one track mind when it comes to health… $$$$$ — and could put you at high risk for dangerous, unnecessary, surgery.
They are a business only to make money.
Lady’s you can do better.
Don’t let them bully you into dangerous surgery.
(Dangerous, Dangerous, Dangerous)
They are not a place of health and healing and should not be caring for the most delicate parts of a woman. They are not up to date in the health care practice and are living in the midiEVIL times with there equipment and education. There are more advanced up –to– date treatments for women’s health care now.
Hey, Jatinen & Abikhaled time to step it up!
Get with the times. The earth is not flat. Don’t be scared to learn what’s going on in the world with women’s health.
Start treating women like living, breathing, humans and not your personal cash machines. We all don’t need you showing off your knife skills. We get it, you’re good.
Now put the knife down and challenge yourself to try something new.
Also, Karen Kish, please have your horrible office stop sending me paper letters and wasting my life on a this planet by having to call your office. You are a wasteful practice that pollutes the enviroment. You treat your patients like you treat the earth. Very inconsiderate. Please step up your vibe, it’s truly disgusting. Thanks for doing nothing and being wasteful ~
Np-​Ellen Jatinen
Dr. Shannon Abikhaled

Just called to make an appointment and the lady on the phone was BEYOND RUDE to me!!! WOW why would they hire such rude employees that talk down to their potential clients like that!!! AWFUL!!!

I am so glad I found this place! Ellen Jatinen is wonderful. I feel that it is always so hard to find the perfect OB/​GYN. I am so glad to have found Ellen. She is so kind and patient and never makes you feel rushed. She is very knowledgable and passionate about her job. The office is beautiful and very convenient.

After my OBGyn moved offices 30 min away, I decided it was time to make a change more convenient to home. I was excited to hear The OBGYN Group of Westlake had opened an office only 5 min from my house.
I’ve been twice now, and have received stellar service from everyone I’ve encountered. The waiting room is comfortable, the staff is courteous, and Ellen Jatinen listens to my concerns, and works with me on any solutions. Even though it’s great that the visits are so fast and efficient, I never feel I’m being rushed out to get to the next patient.

Everything about this office is comforting, professional and makes you feel like you are being taken care of. From the front desk staff to the medical assistant, Marissa, you know they care about you. The doctors spend time with you and truly listen. I had the same GYN for over 20 years and was apprehensive about having to find a new one. I couldn’t have made a better choice!