Target Optical

Exceptional experience! This is how a doctors visit should go. Dr. Huang and staff are amazing.
First, the kind women who works the front office (I wish I could remember her name) was so welcoming and knowledgeable. She set up my apt with ease and verified my insurance on the spot. She also explained exactly what I would be charged at my apt. I love this because I didn’t have any unexpected charges the day of my apt.
Next, my apt with Dr. Huang went above and beyond my expectations. She was so patient when listening to the issues I was having with my eyes. She then did the most thorough eye exam I have probably ever had. She explained everything in depth through the entire apt. We then discussed a plan for finding contacts that would work better for my eyes. She gave me a trial pair to test and said we would continue following up until we found something that worked.
Thank you Dr. Huang and staff for making this such an incredible experience. I will no longer dread going in for an eye apt.

I’ve purchased all of my Rx glasses and sunglasses at this specific location for the last 8 years. Consistently excellent service. My most recent trip last week was no exception. Knowledgeable staff, ready and willing to be helpful with a friendly demeanor. My glasses have always come in on time and they have an excellent 90 day guarantee. If needed, the optometrist connected to the store is top drawer as well.

Dr. Huang is amazing! So sweet, knowledgeable, and patient with me.
I initially came in just for a check-​up (I’ve never had or needed glasses) and she actually found out I had astigmatism!
I ended up finding a super great pair of glasses, though, and everything was covered by my insurance.

Dr. Huang was absolutely great. Patient and knowledgeable. I absolutely recommend her for eye exams. The store inside was also good. Everyone was helpful and friendly without being too overtly concerned with my making a purchase from them. I’d go back every year.

Amazing service! Robert went above and beyond to assist, will definitely be coming back!

Dr. Hansa Anonetapipat is an amazing ophthalmologist! I had an eye infection from contact overuse, and Dr. A was incredibly patient and understanding. She was very thorough and able to help distill down the information I needed to know about my contact lens wear and use in a way that was understanding and took into account my habits (as an overworked graduate student). She treated my infection and helped me pick a contact lens brand/​type and routine that would keep my eyes healthy and not feel like a burden on my finances. I also ended up ordering new glasses that fit my new prescription, that ended up being a great deal with Target Optical discounts going on at the time. I have recommended Dr. A to my friends who have also had the same great experience with her. She is personable and has your best interest at heart!

I am dusting off my little-​used Unilocal account to post this delighted review about the Target Optical at Lakeline. I had to switch recently because I need gas permeable contacts AND glasses and could not get a prescription for the contacts at my local Pville location. I had great service at the Pville location but I was a little nervous about switching, mostly because with huge chains the product is consistent but the service can be really unpredictable, and with something like glasses, service is really important.
I shouldn’t have worried. The optometrist there, Dr. Hansa Huang, was fantastic, and her staff was very friendly and on top of things. And when I went next door to the optical store, it was the same experience. I have a fairly tricky prescription for glasses and it took a while to get everything done, but through the entire process, they were just the best and ensured that I was totally happy with my glasses. I worked with Rosie and Robert and another gal (Kristin? Sorry if I got that wrong!) and they were all friendly, professional and accommodating.
One thing I would warn folks about: This place is pretty busy. During my couple of visits, the phone rang all the time and they got constant walk-​ins. I really don’t know how they maintain their poise and friendly attitude with so much distraction, but they really do. For customers, I would say: set time aside to get this done. They give you all their attention while they are taking care of you, but they do that for everyone – So that means you might find yourself waiting a while for them to finish taking care of someone else when you first walk in.

Great service here!
I came here because it was one of the few places my insurance covered that were actually affordable.
Last year when I got my glasses, the staff was super helpful and patient with me while I tried on literally 50+ frames. They explained all my benefits to me and answered all my questions.
The other day I stepped on my glasses and bent one of the arms. I brought them in and they were not fixable but still replaced them for me completely, even though my warranty was over! This was really awesome considering how expensive glasses can be!
All in all, I don’t think you will be disappointed if you go here. The prices are good (even without insurance) and the service is top notch.

My entire experience was wonderful. Last weekend I went in just to check the stock of frames before my visit that was scheduled. The associates were friendly and knowledgable of the frames and the exam was very thorough. The doctor was very kind and the experience was even educational. The associate who helped me was funny and helped me locate the perfect frames. I can’t wait until they come in!

At first I felt a little odd going to get my glasses at Target but Target optical is one of the places my insurance covered.
I was pleasantly surprised at the volume and brand of choices.
I worked with Robert at the Lakeline shore and he is great! We had some issues initially with my insurance and he did all he could to help resolve the issue.
My only slight frustration is when I finally got my insurance issue resolved I tried to get back in touch with Robert by phone a few times and it was a few days before he called me back. He wasn’t getting my messages:-(
Anyway, when he did call me back he was very apologetic and when I went back in to finalize everything he took excellent care of me and got me the best deal he could on my frames.
Today I am excited to pick them up and they actually came in three days earlier than expected.
Looking forward to my husband and daughter getting their exams and glasses there too!

Surprisingly my exam with Dr Anonetapipat was the best eye exam I have ever had. She is very smart and asks all kinds of questions no other Dr. has asked me in the past. I got to try 4 different brands of contacts to decide which was the most comfortable for me. Truly a great experience. I wish all Dr’s were this involved.
I did not have vision insurance — exam cost was around $ 100 and 3 months worth of contacts were $ 70. A good price too!

Dr. Anonetapipat is AMAZING!!! Best doctor I’ve ever been to for anything. She was unbelievably nice and helpful. She gave me samples of multiple types of contacts to try and then personally walked me over to the vision center to help me get pricing info. Danny in the vision center was wonderful too! I don’t even live in Austin, but I visit enough that I will definitely make it a point to schedule my appointments here from now on!

I’ve been going to an optometrist for my eye exams and each visit (without vision insurance) was $ 120. I decided to give Target a try, I called and they said their vision exams are only $ 70, much better! So I went in to make an appointment, and got right in. Dr Anonetapipat is such a sweetheart, very knowledgeable, and spent the time explaining things to me. I’d never go back to the other doctor! Plus, she took my medical insurance, verified it and found out that it would work there and I only had to pay $ 30. HUGE plus! Very, very impressed by the doctor and staff. Highly recommended.

This place kicks butt! Immediately felt welcomed by the two employees. They made jokes, that were actually funny, and comforting. Felt like they enjoyed their job and having us there. While waiting the man even volunteered to clean our eyeglasses for free, and let us know that after a one time charge of only $ 5 for lens cleaner, they will refill it for free for life! We were in LensCrafters just before coming in. We stood around in LensCrafters for about 10 – 15 minutes without an employee even speaking to us. This location carried the same lenses we found at LensCrafters for less! I don’t think I will ever go to another eye doctor. As a first time buyer of contacts, the visit cost $ 150 without insurance. The doctor was extremely friendly and informative and the visit was quick and painless. The assistant took her time to show us how to put in and take out contacts, and gave great tips and advice. She was super supportive no matter how many attempts it took to finally get it.

In the short time that I’ve been Unilocaling, I’ve generally been more interested in reviewing locally owned places vs. chains because that is where I tend to take much of my business. However, my experience at Target Optical recently took me by surprise so I decided to share it.
It was an accident really. I’d popped in there looking at frames because I needed some sunglasses and my husband was busy having a geek fest over in the techno/​electronic department. As entertaining as it can sometimes be to watch my husband get totally ecstatic and have a geek attack over some alien gadget that I’ve never heard of or seen before, I wasn’t feeling the geek love at that particular moment in time and I opted not to participate in the festivities. So… I wandered aimlessly over to the optical shop. To be completely honest, I didn’t really think I’d find anything because I was looking for something nice and stylish, and I had it in my discriminating little mind that I was only going to find what I wanted in some optical boutique. I stand corrected.
The nice woman who works there, Carleigh, was very friendly and laughed at all my jokes. So at that point I’m up to 3 stars and I hadn’t picked out my frames yet. Then she helped me look for something that would fit my style. I knew I didn’t want hipster glasses (I’m not hatin’ on hipsters, but I’m not in my 20s and I don’t want to be a fashion statement from the early 90s, thank you). I also didn’t want the huge Jackie O glasses that are as big as yo face that some of my gal pals wear. I wanted something a little less overstated, but in style nevertheless. In short, they had exactly what I was looking for and Carleigh helped me find it. In fact, I found two pair that were perfect, much to the chagrin of my pocketbook. (Having said that, their frames are reasonably priced for the brands they carry).
I expressed surprise that Target had so many stylish choices. She informed me that the optical shop is actually owned by the same company that owns Ray Ban and Oakley… so if you need some stylish specs, give Target Optical a go.