Supercuts

This is for their location at Hancock. Went their yesterday, they had one beautician and around five people waiting maybe more if they called in. I left after an hour waiting. Maybe their other locations have more hair cuters there and you do not have to wait. I have been to their locations at Far West and even Allandale and have never had to wait that long.

In four years, they’ve never disappointed me! I’ve gone in with various lengths of pixie cuts, a pompadour, and a long bob, and they did it all flawlessly! Sylvia is particularly great.

My first experience at Supercuts happened after birds barbershop was «too full» to take me an hour before close, with no visible waiting line. Terri at Supercuts gave my hair a trim in less than 15 minutes. She was very friendly, to the point and gave me great hair advice for continuing to grow my hair longer. She didn’t cut more than I wanted like most places, it was exactly what I wanted. Definitely coming back, Thank you Terri!

Keyanna cut my hair and she did exactly what I asked for. Friendly and easy to talk to also. Can’t complain :)

Let me start off by saying that not many places leave me truly satisfied. I have extremely straight hair and all I ask for is many layers but for some reason, I’m usually let walking away with a faint smile and mostly a sigh as I close my wallet. Seriously.
Now this particular Supercuts was recommended to me by someone who frequents my workplace as a customer and I trust her taste, plus the location is just superb for me to get to seeing as I use public transporation often.
[TIP: Bus numbers 1, 3, 21, 22, and 19 are always running through this area.]
So anyway, I wound up going here after Avenue Five was totally booked for the week (boo :(oh wellz.) and was pretty happy to see that there was hardly any wait. There was maybe three men ahead of me and I was still managed to be seated within 5 minutes.
I was seen by Sylvia and right from the start she seemed to understand what it was that I wanted. Layers, just lots of layers. I let her do what she thought best so long as we came to an agreement on greatness. About 15 minutes into chitter chatter about life, loved ones, and home– we sure damn did.
Seriously, not only was this an easy going, plesant experience but my hair just looks incredible. I haven’t been this satisfied with a haircut in years. After the first round of me wanting to go at it again and take off some more length and go a little more choppy, she didn’t hesitate one bit and worked hard to give me the look I’d desperately been trying to get back. (I’ve only had my hair perfectly layered one other time and that was my freshmen year in highschool lol.)
The location is great and easy to get to. There’s free parking and bus stops near by. There’s plenty of seating room, should you go on an extremely busy day. It’s a clean salon, which really matters if you’ll be getting things like waxing done and what I really enjoy other than the great service is the affordability.
I definitely reccommend this particular SuperCuts. I’ve been to others but this was by far the best. I think the girls here really enjoy their career choice and have a true talent for it.
Oh, and I was also lucky enough to encounter the girl who does waxing, or one of them anyway. Her name’s Ashley and unfortunately, I did my eyebrows a few days ago but she was nice enough to take the time and give me some feedback on what to do in the meantime with them and what can be done to better shape them once they’re ready to be waxed. Just one other little way these girls take the time to show the guest that they really care.
Being new to Austin has been rough but I think I certainly have found the salon to call my own. ;)
(Now all I need is a nail salon! hehe Wish me luck :3)

My husband, my daughter, and I have been coming to this Supercuts for years. We’ve never had a bad experience of any kind. Sometimes we all get our hair cut at the same time even. They are always fine with me sitting in an empty chair (when there is one) near my daughter when she’s feeling shy. They’re always fine with my daughter wanting a «girl» to cut her hair even if the next available stylist is a man. I recently tried my first pixie cut. Shel (sp?)did a great job and I loved it. It’s always clean and everyone’s always as nice as can be.
What’s not to love?

I recently got about 6 inches of my curly hair cut off here… which was exactly what I asked for. The girl who cut my hair was named Keyanna (I think?). I’m not very knowledgeable about hair so I didn’t really know what I wanted, but her suggestions worked out pretty well in the end. The hair cut + shampoo came out to around $ 18 which didn’t hurt the pocket too bad. To sum up my experience, I got what I wanted.

Amazingly crappy service. I went off and on for 4 years bc it was so close to my house. They never remembered me and would always f*ck up a very simple 5 minute fade and ask for a tip in addition to the $ 15.
After a 60 minute wait today, the lady basically hissed at me that she couldn’t read my name on the list, so she had scratched it off. It’s easy to tell that the people working there hate their job, you, and probably drink a fifth of whiskey everyday after they give out their 100^th crappy cut of the day.

I don’t know about the other stylists, but if I were to become the President of the United States, I would STILL get my hair cut by Rachel.

I come here from time to time depending on how rushed I am. They’re really quick and have always done a great job, unlike some other places I’ve been to in the past (though admittedly my hair is really really simple and hard to mess up). That said, it’s a bit pricey given how easy my hair is but that’s mitigated by the coupons you can find around campus (brings it down to about $ 11).

Been here for 4 years while studying at UT. Always friendly and reasonably priced hair cuts at $ 14. Perfect location for university students or west campus residents.
Find the coupon in the Tuesday edition of the Daily Texan paper to receive a discount!

Very cheap and quick. Ashley was fun to talk to and did a great job! There are coupons in the campus coupon books.

I’ve been to this Supercuts location about six times. Usually, you don’t have to wait and their haircuts take under ten minutes. Their basic haircuts are hit and miss depending on the «hair stylist» you get. I’ve had some decent haircuts there and some bad ones.
My last and final visit to this place was when I received a haircut from a very angry stylist. He kept yelling at me, because he said I didn’t have my head in the right position. I finished the haircut, went to the counter to pay, left no tip and ran out of the place never to return.
I found out it’s easier just to pay $ 10 more and go to a traditional barber shop for a basic haircut…

I like this place. I’m a student, and they always have a coupon out there in the student coupon books. If they’re willing to support the students, then I’m willing to support them.
I went there yesterday to get my hair cut from shoulder length to VERY short. I’m not talking the wimpy «2 inch trim» that most girls act like is a drastic change. To describe it simply, my hair now dries in about 2 minutes after a shower. This isn’t the first time I’ve chopped off all my hair, but this was the first time that the hairdresser wasn’t constantly questioning my decision. Thank you for that.

Good if you’re looking for a simple haircut for a reasonable price

Mixed emotions, mixed emotions. I have been coming here for as long as I’ve lived in Austin, which will be 5 years in September.
There are good hair stylists that work here and there are not so good hair sylists. It’s kind of like Russian Roulette that way. After trying out several over the last few years, about 2 years ago I settled on two that I really like. I just call ahead and ask if they are working. If they are, I show up. If not, then I don’t.
I love Lupe and Rachel. They rock.
Although everyone who works there is super nice.
Oh yeah. It annoys me that you have to pay an extra $ 2 if you request someone, which I normally do in order to get one of my two favorites mentioned above. But whatever.

Flashback 3 years ago:
I was diagnosed with cancer and was undergoing chemotherapy. After a few weeks, my hair started falling off faster than my cat shedding. I saw no point of trying to compete with my cat so I decided to shave off my hair. I also saw no point going to a Paul Mitchell salon for a shave or to my regular hair dresser in an upscale spa. I settled going to this Supercuts. My husband tagged along for a sympathy shave.
People tend to excessively pour their compassion out to cancer patients: You are in our prayers/​thoughts… I will be praying for you tonight… I know this is hard for you, but it would be over soon… While all of these are nice and well meant, I always feel uneasy being the recipient of such compassion from complete strangers.
The folks at this Supercuts did no such things. They treated us with respects. They understood what needed to be done. They did it without being overbearing. At the end, all they said was: «Good luck with the treatment!». Now, I am fine with that!
Back to now:
I went there this morning for a trim. The place was empty. Terri, who I think is the owner/​manager, was there. Terri had run this Supercuts for years. I had Terri cut my hair once. She’s an excellent hair dresser. I went to other Supercuts in town but I was often disappointed that they could not even do a simple bob cut right. Terri gave me a new hairdo once, and I really liked it.
But this time I let another lady (sorry, I forgot her name) cut my hair. She’s been with this Supercuts almost 9 years. She was friendly and very efficient in cutting my hair. I got exactly the trim I wanted in 10 minutes.
I would definitely go back to this Supercuts again.

Kids got their mops shorn.
The cuts look sharp but why must
the staff look forlorn?
The Boom has a head of hair to rival Roger Daltrey. But it had finally exceed propriety and needed to be put back in its place. The Bitz shrieks whenever a brush gets too near and got paint in her hair to boot. So off to Supercuts we go.
Both ended up with cuts that they and I were pleased with: Boom’s is still rock-​n-​rollable and Bitz got to keep her long bangs. And for a total of $ 17 you can’t beat it. But really, is it that bad of a place to work? Both hair stylists never cracked a smile and went about their business as if they were both living Winston Churchill’s quote: if you’re going through hell, keep going.

Guess who decided to give herself a home job haircut? And did she fail? Uh, yeah.
Supercuts to the rescue!
Thank you, Lupe, for giving me a bob cut comparable to Katie Holmes’. That’s exactly what I wanted, and you didn’t even lecture me on how I shouldn’t cut my own hair. I learned that lesson on my own.
Say what you want about chain salons, but this Supercuts doesn’t ever let me down. I guess it’s because I go in there knowing what I want. Communication goes a long way, you know! Either way, if you get a receipt, you can get it fixed within seven days for free. Otherwise, I wouldn’t really complain.

I went in to this location late on a Saturday in mid-​March seeking a haircut. There were exactly two stylists on duty:
1) A lady who looked tired and acted as though her best haircut of the day was already well behind her. She headed to the back for a break just after greeting me.
2) A dude who seemed to need coaching from his customer with every snip of the scissors. Reflecting on it now, this could also explain why the other lady looked so tired.
As badly as I needed a haircut, I wasn’t going to suffer through it with either of these two. So I removed my name from the list and left. It’s amazing what a little observation tells you about a haircutting place.