Startech PC

I had a great experience. Walked in with a dead screen, out five minutes later with it repaired and at no charge. Next time the kiddo breaks a device I will be back!

They fixed my iPhone and saved me from having to pay lots just to get a new one! I’m so happy the are in business! And it’s was fast! They are a team of people that love what they do. They were happy to help me save money! Great attitude. Good people. Save $$$. All in all its a five star for sure!

Dropped my phone and shattered my screen at 1:00, had it replaced by 2:00. Great service at a good price.

Crappy little store with great service and prices.
No one else would help me replace my camera for my galaxy 5, not even the sprint store, after calling around and getting the run around from everyone else these guys were the only ones who wanted to help.
I even took my daughter’s iphone and let them replace the screen.
My camera was $ 30 and the screen $ 80
Very happy customer.

These guys do amazing work. They assess the issue with my iPhone within minutes and had it repaired within half an hour. Reasonable rates, friendly professional service, I couldn’t be happier.

Fixed my iPhone quickly with no problems, and the price was reasonable. The only reason I didn’t give them more stars is because the store is pretty gross. The floor looks like it has never been swept, the walls are full of chips and scuffs, and there is a stained couch covered in crumbs in the corner. It may be a petty complaint but it is something I noticed.

We took an iPhone 4s here for repair about 9 months ago for a broken screen. They fixed the broken screen but it no longer could get a good Wifi signal unless it was a few feet from our router. We took it back and they found they had forgot to secure a connection for the antenna. We brought it back home and it worked fine. We considered it an honest mistake and were pleased they fixed it without argument.
Recently the phone was dropped again and the screen cracked. Wifi again stopped working. Given the age of the phone we replaced it.
After receiving a replacement (ordered online from another vendor), I decided to try to open the 4s for myself to see what the problem might be this time — hoping maybe it would be something simple. I had never opened an iPhone before but found it was quite simple. However I was surprised to see that 4 screws were CLEARLY missing. I found a photo of how an iPhone 4s is supposed to look and found 2 screws missing from a small heat sink, 1 along the edge to some sort of other metal plate and 1 up toward the top that goes to a tab that appears to make contact with the back of the case.
This is totally unprofessional to leave screws out when repairing a device. The person that repaired it almost certainly knew they were missing screws. The person that looked at it when we returned it a week after repair because Wifi wasn’t working ALSO should have noticed screws were missing. They swept their poor work under the rug. I can’t help but be sympathetic to the other reviewer that indicated they had misplaced the battery for her phone. Apparently they misplace things often.
While they DO appear to stand behind their work (they did repair the original Wifi problem caused by improper assembly from the screen repair)…if you get a phone repaired here you MIGHT want to ask them to take the cover off and show PROOF that all the screws are there before you pay for a repair.

Stay away from this store. Just got a response from the BBB on the complaint I filled against this store.
Dear David Smith :
This message is in regard to your complaint submitted on 7÷29÷2014 5:37:21 PM against GameGodsRepair.
Better Business Bureau has made several attempts to contact the business regarding the above referenced complaint. We regret to inform you that we have not received a response from the company despite our best efforts.
BBB develops and maintains Business Reviews on companies in our service area. In the case of your complaint, the company’s failure to give attention to the matter will be reflected in the review we give to consumers about them for three years. This information is available to the public and is frequently used by potential customers.
BBB regrets that it was unable to assist you in reaching a resolution to your dispute. If the company has contacted you in the interim, please notify BBB immediately.
Please feel free to contact us with any further questions.
Regards,
Elizabeth Kulzick
Dispute Resolution Specialist

My experience with the «Repair Gods» was less than divine. I think they mean well. All the guys I dealt with were friendly and wanted to do their best but their best just wasn’t great in regards to promptness and communication. Let me elaborate…
I broke the screen on my Samsung S4. I called on Thursday afternoon and was told on the phone that they could fix it in 15 minutes. So, based on their website, they were open until 8pm which is great for me b/​c it would take me at least an hour to get there after work. I got there at 6:55pm and the guy was helping someone else. When it was my turn it was just after 7:00pm and he said they were closed. I mentioned that it said 8pm on the website and he provided an excuse for the website not getting updated. Regardless, he did check in the phone and said it’d be done tomorrow… aka Friday.
Friday — Since I was at work my husband stopped by around 5pm to pick up the phone and was told it wasn’t ready. I believe he talked to Scott on the phone and was told the guy that delivered the screen brought the wrong one.
Saturday — We couldn’t get it this day b/​c now the screen glass was fixed but the display wasn’t working…“it’ll be another day“
Sunday — no word from anyone and yes, they are open on sundays
Monday — I called to ask if the phone was ready and was told yes, come on in. We came in and to pick it up but I asked them to turn it on so I could make sure it was working before I left the store. They couldn’t turn it on and eventually realized the battery was taken out. After about 15 minutes of looking I was told the battery wasn’t found and they don’t know where it went. They were going to find it and if they couldn’t they’d go purchase one. I told them I’d leave for an hour and come back to get it then.
One hour later — I returned to the store to find the employee (Jeff) on his own cell phone on a call which he handed to me and said, «this is for you». It was Scott, the owner, on the other line. He told me that he apologized for taking so long to fix my phone and that he forgot to take it home with him on Saturday since he had friends in town and simply forgot to take the phone home to work on it because he was excited to see his friends. He’s the one that works on Samsungs and he’s up in Lakeway so it will be another day so he can get the phone and get it finished. He said it’d be ready on Tuesday.
Tuesday — the phone was ready at about 2pm. I picked it up and it’s been working fine so far.
5 days, 3 trips to the store and I got my phone back. No discounts for the mistakes and my several extra trips up to the store. No loaner phone, although there was an attempt to find one. One apology for forgetting to take the phone home to work on it. So, basically, they did the job and so far I’m happy with the work but it was a pain to get it done and i got a boatload of excuses.
My suggestions:
1) set better time expectations for job completion — 15 minutes quote is far from the 5 day turnaround.
2) get your staff to be more professional and proactive. this is a business which means you have to interact with the public so customer service is part of it… you and your staff should be as versed in how to handle a customer as in fixing a phone.
3) I appreciate what little you did to try to make me feel better but in the end I still walked away feeling irritated with the experience and unfortunately that’s what I“ll tell people when they ask for a recommendation.

There are so many «iPhone» repair places these days it’s hard to know who to trust.
Well, you can trust these guys. I’ve had them fix a broken screen on my iPod, replace a battery on my phone, and fix a sleep button issue.
Everything has always gone well and they totally stand by their work. I cannot recommend them more strenuously.
I trust the iphone repair gods.

I broke the screen of my HTC One February 3,2014 while traveling in Austin for work. I think it is important to note that I had had the phone for about 45 days, practically brand new. After calling numerous phone repair shops I landed on iPhone Repair Gods as one of the few that claimed they could fix this type of phone.
They said they could fix my phone within four hours. Needless to say it took more than four hours and involved me spending two additional days at their locaiton having it refixed. First due to the phone not recognizing the sim card and then not charging correctly. These issues were resolved, but cosmetically the phone looked like a dog had chewed on it.
One month later the screen stopped working. I initially sent it to HTC, but when they said it was just the screen I had them send it back to iPhone Repair Gods because of their 180 day warranty. According to FedEx they received the phone around March 13^th. It is now April 25^th and I have not received my phone. I have been calling almost every day to see the progress of my phone and constantly receive the run-​around. Apparently Scott — the owner, who is planning on selling the business — had it shipped a couple weeks ago but didn’t keep the tracking number. I have no way of knowing if this actually happened.
On April 18^th he said he was going to the post office to try and get the tracking number. I have called every day since and he is never at the store. This culminated with his staff giving me a fake cell number to reach him. This phone was brand new and valued at nearly $ 500. The reason I haven’t gone into the store to meet face to face is I live in San Francisco.
I have filed a complaint to the BBB and await a resolution.

Little hidden gem. Got a same day appt for my broken screen on my iPhone 5. The guy at the front desk was nice and said it would be ready in 45mins. I came back in 45mins and it was ready to go. It didn’t seem like a busy day so I’m sure that helped. But for being my first time there it was nice to have my phone back in working condition in such short time. Plus he complimented on my cologne so that is always a plus. :)

Update: The heat caused my phone screen to come apart from the backing… brought it in and it was covered by their 6 month warranty. Got it connected again and my in my hands in less than an hour. Love this place.

Having dropped my iPhone 5 and shattering the glass on it this past weekend, I took my iphone into Repair Gods yesterday morning. The young man at the desk was extremely nice and knowledgeable of iPhones. After getting my information he informed me the phone would be ready by noon; it was currently 10:30. I ran some errands and returned right at 12 noon and my phone was indeed ready for me. They charge $ 99, and also offer half price on their Otter Defenders, of which I bought one. My partner had his iPhone 4s on/​off button fixed during the same time; this was after AT&T told him the button could NOT be fixed. Repair Gods charges $ 54 to fix it and it took 1.5 hours. I would highly recommend this business for anyone who needs to have their iPhone repaired.

I dropped my iphone on to the cement floor of a parking garage downtown. I feared having to replace it because I still have another year or so on my contract. I searched Unilocal,and found a this place literally around the corner from me. A young man who did not look old enough to be out of high school greeted me. I showed him my poor shattered iphone face, and he said that he could replace the face for $ 119.00, and since this was one of those «ice days“‘, I only had a 10 minute wait. My good as new phone and I left with only the best things to say about this small neighborhood business. I hope that I will never have to use their service again, but if I do, I will definitely visit them again!

Although the Gods weren’t able to fix my husbands iPhone that I washed in the laundry machine, they were friendly and I feel like definitely gave it their best effort. Everyone I dealt with at iPhone repair Gods was friendly and as helpful as they could be. Hopefully I don’t have anymore phone issues, but would definitely use them again if needed!

They are fast and efficient and repairing your broken screen. I believe it’s $ 70 or $ 75. Go here– they will take care of you!

I stopped by there again yesterday, brought back the same ipod with the same jack problem. Soon as I walked in and before I could say anything, one of the owners, said «Ipod headjack right?» I said «yeah…» She said, «I remember you!» She looked up my name in the system and told me I was still in the 180 day warranty period. Her husband took the ipod and said to give him a few minutes. I sat on the couch and chilled, made polite conversation. 20 minutes later her husband walked out and said «All done!» His wife entered yesterdays date into the system and told me I have another 6 month warranty and if anything should happen to it, bring it back by. I said thank you very much and left.
Top notch service and warranty if you ask me. I’ve already sent friends and family to them and will continue to recommend them to anyone that asks!

I went to these guys on my lunch break to get my iPhone 4S’s screen repaired (shattered glass on screen).
Pros:
–Even though there were a few people who were having things fixed, took only 40min (was able to go get lunch while waiting)
–I had the possibility to get an otter box case for $ 25, half off the normal (didn’t take it, already looking at other cases but it could be a good deal)
–overall professional feel, didn’t seem like they were trying to scam me/​new glass & touch sensor seems just as good as original.
Cons:
–I saw other places online that did the same job for 70, rather than this place’s 80. I chose this place because its reviews weren’t bad and it had a well done website (generally a good indicator of professionalism) this is not really a con, more of a note that if you’re just looking for the cheapest solution, this might not be it.
Writing this review about a week after getting it repaired for reference.

PLEASE LOOK UP GAME GODS REPAIR, they made a second name because their first one was doing so poorly.
The work that was done on my iPhone was horrible, the service was terrible, and these guys are the rudest and most obnoxious people I have ever had to deal with in ANY kind of business. It’s unfortunate there isn’t a minus star rating available. Not only are they bad at their job but they are irresponsible, swindlers, untimely, rude, putting blame on irrelevant factors, and constantly trying to flag peoples’ bad reviews of their business instead of trying to fix the problem!
Anthony D. says that «ALL WIRELESS» is a really great place to go instead. If you look them up, you will also find that they have a 5-​star rating and the reviews are really excellent. PLEASE JUST DON’T COME TO THESE GUYS.