Simone Scumpia, FACE FRCP

Dr. Scumpia is a very thorough diagnostician. She knows her stuff! I see negative reviews about how she didn’t hold their hands and hug them. She is not here to be your friend. She is your doctor. A great one at that. The office is very nice and efficient. I enjoyed my visit.

I had a great experience with Dr. Scumpia and everyone at her office. I am pretty surprised at how many negative reviews she has.
Dr. Scumpia was kind and very thorough. She gave me so much information that she even answered some of my questions before I had asked them. I like the fact that she ran tests, not only for my thyroid, but also for vitamin levels that could be affected by having Hashimotos. To me this shows that she looks to find all the answers quickly which saves time and also gives her patients a better diagnosis and treatment plan.
She does require an in person second visit to get test results and discuss a treatment plan. But I did not mind that at all. I would prefer to reserve my time with her rather than having to potentially play phone tag. Which has been my experience with other offices in the past that call with test results.
I will definitely continue to be a patient of Dr. Scumpia’s for a long time.

Dr Scumpia is VERY direct, to the point, and if you are not organized with your questions she will assume you have nothing to add and wrap up quickly. If you need a lot of hand holding or are uncomfortable with «no bedside manner» doc, then pick another doc.
I have been to her about 6 – 8 times now and the experience has been consistent.
If you do get lab work done, ASK ASK ASK up front if their lab partners are a part of your insurance network. If not, DO NOT USE them for labs. I am dealing with an issue now where their labs never contacted me about the part my insurance did not pay but just sent it to collections! That is a work in progress which I will report on later.
Go in prepared and ask questions, or pick another doc.
Good luck!

I have seen many doctors in my day. This one is the WORST. She may have professional knowledge, but she is insulting, doesn’t like patient questions, is quite condescending, and not the least bit sensitive to a patient’s feelings. Forget her. Go somewhere else. Seriously. I am very surprised she is still open for business. I flew to Florida to have parathyroid surgery, and the doctors there had heard how horrible her manner is… from SEVERAL patients. !

Dr. Scumpia is absolutely TERRIBLE. My experience with her was horrendous. After waiting 40 minutes in the exam room for her, and I had already waited 30+ minutes to be taken back, she finally came in to see me. She then asked me what I was seeing her for, obviously because she didn’t look at any of my paperwork. She didn’t even make eye contact while I was telling her about my issues. Not even when I got a little emotional about my battle with an eating disorder and how it had affected my body, although I was (am) in recovery, did she even glance at me. I didn’t need a hug or anything, but geeze, she could have acknowledged that I was there! She did a quick exam (3 minutes if I’m being generous) and told me that I needed to lose weight. She then handed me a stack of papers, with faded ink that I could barely read and that I didn’t understand at all, but before I could even look at the papers and ask any questions, she stood up and left the room. She actually stood up while I was looking at the papers and walked out of the door. I followed her and asked if she was going to have blood drawn or anything like that as she was walking away, and over her back she yelled «Yes!» and waved her arm at me, obviously done with me. I couldn’t believe it. I had never been treated with such disregard. Especially with such a sensitive thing such as weight and hormones, etc. For goodness sake, FIND ANOTHER DOCTOR! I have no idea where the 40 four-​star reviews on ZocDoc came from. She was unbelievable. She was arrogant and obviously does not have time for her patients. Please, please, please find someone else who gives a damn about your health, time and well-​being. As a medical professional myself, I am telling you that it’s not worth it to go and see this woman. Don’t pay her to treat you like crap.

I really liked her! She was straight to the point and knows what she’s talking about. I was skeptical at first looking at the all the bad reviews, but overall it was a good experience! The staff was extremely friendly and my wait time was normal compared to other doctor offices I have been to in the past.
I am annoyed however that I had to go back a week later and pay another $ 60 co-​pay just to get my blood results. The office said they don’t call new patients over the phone to give out results. But it would have saved me the time and money if my blood results were posted online instead of screwing me out of $ 60 again :(

DO NOT GO SEE THIS PHYSICIAN. She is highly condescending, close-​minded, incapable of empathy, and does not value her patients’ perceptions, experiences, and concerns. Do NOT trust Dr. Scumpia with your care — thyroid, diabetes, metabolic disorders, etc. Her knowledge is antiquated and her «care» is driven by egocentric mechanisms rather than treating patients humanely and respectfully. Her and her staff are the worst medical providers I have encountered in 10 years since being diagnosed with Hashimoto’s and living in 5 cities.

Woman has the charm and bedside manner of a can of Vienna sausages. She made it clear that she wasn’t listening to me then when I checked out she proceeded to berate a staff member in front of everyone including me. Oh and the office looks like a weight watchers store where they sell all kinds of cookies and shake mixes. I thought I had the wrong place when I first walked in.
I knew I was not going back so I called to cancel and let them know why and the office sent me SIX «breakup letters» where they said they were dropping me as a patient. «You can’t break up with me, because I’m breaking up with you!»

I moved to Austin recently and had been searching for an endocrinologist to test my thyroid (I have Hashimoto’s). I found Dr. Scumpia and made an appointment. I told her I wanted to get some bloodwork done for my thyroid to ensure my levels were within range and she sent me off to the lab. 2 weeks later I came back and received an extensive 3 page report for my metobolic levels and just about every other blood test you can receive, and a bill from my insurance company because they didn’t cover the $ 1,100 worth of bloodwork she ran. Dr. Scumpia did NOT inform me she was running all of this nor did I request it, and the billing department wouldn’t settle for a lower amount.
Wish I had read all of the negative reviews about her before I went! Lesson learned.

Worst endocrinologist ever. I had a swelling in my neck (thyroid) and she looked at my blood work, which as I recall was only T4 and stated that I didn’t have a thyroid problem since my T4 was within normal range. I went to another endocrinologist who tested my TSH as well (which most competent endos do now) and concluded that yes, I had pretty serious thyroid disease that had led to a huge tumor on my now extinct thyroid. Yay.

I have recently been diagnosed with Type 2 Diabetes. After a horrible experience at Texas Diabetes & Endocronology, I found Dr. Scumpia. She has been a breath if fresh air in the Diabetes fog.
I know that I feel better when my diet is better & exercise is a part of my life. Instead of weight loss surgeries or pill popping, Dr. S. has taken a realistic and better long term philosophy for my treatment.

It’s funny to see how this doc pays to advertise on a local TV station. They obviously never check out who they are in bed with either. Be sure to scroll to the bottom of these reviews and read the bunch that are «hidden» before you consider this place. Even other docs have heard the negatives about this one too. Buyer Beware still holds true!

If I could give a negative zero I would. You’re first visit is okay, and only if you already know what’s going on with you. All others after that are horrible.
I was referred to Dr. Scumpia for thyroid disease. The first thing she did was feel my neck and said «it needs to come out». That’s it. No test suggested, nothing! I requested a biopsy first and she reluctantly agreed. After my biopsy I went back and she said my thyroid was all calcified and it needed to come out. At this point I’m sleeping 16+ hours a day, can’t catch my breath and had gained 60 lbs in a year. So I agreed.
After that, I never saw her again. I would see her PA for a year and a half who never once got my thyroid levels straight. I left once I found out I was pregnant. I refuse to put my unborn babies in her hands; NO WAY!

When I arrived at the office I had to do a double take and ask the receptionist if I was in the right place. The waiting room is covered in advertisements for packaged ‘diet food.’ ‘Healthy’ cookies and chips that will assuredly help you lose weight. Ugh. I arrived 15 minutes early, was asked to pay before my appointment (not super uncommon but worth noting,) and asked to sit back down. A few minutes later I was given paperwork to take my own blood presser from some tacky walmart machine, no instruction on how to fill it out just a hi-​liter circle around a few boxes. It’s at this point that I noticed the pens. I guess they’re really worried about their pens getting stolen… Their Bic pens that have a Plastic Spoon Taped To Them. Oh and the spoon has their initials on it just in case you thought you had wandered into a fast food establishment. Nope. Still at this expensive doctor, see, the initials are on this plastic spoon!
After I filled out the blood pressure paperwork I was asked to sit again, a few minutes after that I was Finally given the standard five identical sheets of paper to fill out. Two minutes in I was called to the back. Had they given me the paperwork to fill out when I first got there I would have had it done when the nurse came to get me. Had they done my blood pressure themselves I would have been swimming in time and less grossed out by the puce monstrosity.
The nurse takes my height and weight and then escorts me into an exam room were she asks me all the questions that I’m trying to fill out on the paperwork and types them into the computer. I’ve mostly given up on the paperwork at this point but put down all the important medical info (the reason I’m coming, fam history, etc) and she finishes the same questions and takes my paperwork before escorting me into another exam room. Sitting down I notice the walls. Dog eared posters attempt to covering peeling duck-​yellow paying. I’m not fussy about cheap clinics that are a unkempt, but this is Not a cheap clinic.
I started reading more reviews for this doctor and with apprehension find that the website I had looked at was the Only one where she reviewed higher than 2.5 star reviews. The main complaint it seemed was bad bedside manner. ‘Oh people are too sensitive!’ I thought.
She seemed brusque and Germanic but not rude as she introduced herself and then it all went downhill. She looked at her computer screen and said, «So, you have no thyroid issues. You’re just here to check on it all?» Uh… Nope. I have Hashimotos. Was diagnosed about eight years ago. It’s in quintuplicate on those forms. «Does anyone else in your family have thyroid problems?» Umm, why yes! They do! If you’ll check those papers I filled out for you, you’ll see that I listed almost every female on my mom’s side! Thanks for checking!
She then proceeded to feel my thyroid gland, fuss with my knees, then send me on my way with more labs to do. Side note, I came in with labs from 2 months ago with the same tests and they were never looked at nor was I told that they were too old and needed to be redone.
If that interaction with Dr Scumpia seemed short, well, you’d be correct! Just under five minutes to be exact! When I was checking out I used all the chutzpah I could muster and asked if the labs were included in the payment and if not, then what did that cover. «You have insurance I’m sure you won’t have to pay again today.» Ok, but what was the $ 242 for? «The office visit.»
Oh… Ok.

If I could give no stars I would. I had to go to Dr Scumpia because my insurance changed. I won’t go back. I need to get an MRI on my Pituitary gland for the 3^rd time. I can’t go in that thing again without freaking out. Round Rock Imaging call Dr Scumpia to get permission for me to have Zanax so I can handle going in there again and she refused to give it to me even knowing I can’t get the MRI without it!
She has no bedside manner. You take your own vitals at her office and write them down on your chart. Horrible place! Does not have a good reputation with other doctors even. I would not send anyone there.

Thing have improved at the thyroid factory, otherwise known as Dr. Scumpia’s practice. I was a patient years ago and stopped going because of all things mentioned in older reviews. When my health took a turn in the wrong direction, I went back, fearful and reluctant because I knew what I was getting in to. And, I can say, that things have improved. No longer is there an assembly line of PAs, and Dr. Scumpia herself is doing more appointments. She’s still abrupt and kind of prickly, but I don’t really blame her when she probably hears the same litany of excuses from people day after day. In any case, she’s still the best in town and if you need the best then you put up with a bit. Do you want a friend or a doctor?

When it comes to health, being thorough is next to none. That’s what Dr. Scumpia offers, a thorough examination with labs done in her office within minutes. She will check you from head to toe (in the form of lab tests) When you’ve had as many health issues as me, you appreciate that kind of attention to detail. She also talked to me about new break throughs in my areas of concern. She’s a straight shooter, but very caring. Her staff is extremely kind and her thyroid ultrasound technician is the warmest, most knowledgable (about health) tech I’ve ever met. Love this place.

It’s pretty unfortunate, but this doctor has no bedside manner at all. She’s cold and doesn’t explain anything. She spent about 5 minutes talking to me, dropped a business card for a surgeon and that was it.
No care. No time. Big bill sent to insurance.
I will most definitely find someone else.

Been an off/​on patient for about 6 years with Dr. Scumpia. I decided to give her one last try today and have found absolutely no change. The staff is fine, however, I felt like I was in a factory. I told her I was eating right, exercising, etc. Told her my symptoms, etc. That in 6 months of changing my lifestyle I managed to lose 10 lbs only and I was feeling fatigue, etc. She was like well, join the whole world. Lifestyle changes don’t work, you must come to my seminar next week, «diet» plans, pre-​packaged foods… Screw that… I am not going back! Going to find a «real» genuine doctor who listens to ME and not my BANK ACCOUNT.

My husband has been diagnosed with Graves’ disease and we sought treatment from other Endocrinologists for almost a year before being referred to Dr. Scumpia.
We had the most productive experience at her office and were astonished by the efficiency of the staff and the quality of the care provided. Please don’t waste your time with anyone else.