Seton Healthcare Network

Emergency room — I’ve been here three times (I have kids) and the first two times were great, no waiting, excellent staff, professional. But this last time I went on Sunday4/​21/​13 at about 5:30 in the evening was the absolutely worst experience I’ve had at a hospital. My 9y.o. son got bit by a dog on the leg, and I had to carry him in. The lady at the counter, Belinda, was extremely uncaring insensitive, and hostile even. She barked out orders like she worked in a kennel (maybe that’s where she was
raised), she didn’t care that my son was crying and in pain. He had blood running down his leg and all this ignorant women could say was, «I need you to move your car». She even laughed at out predicament. We waited an hour in the lobby as it was busy, and then I got up and approached the new receptionist, after a shift change. She was kinder but explained «we had not been put in the system». I told her we filled out the paper work but she said the previous girl hasn’t entered it. We waited 2 hours to see the doctor.
It’s was a terrible experience, it you go and the girl says her name is Belinda, leave immediately. There are plenty of other hospitals around, google them. Do yourself a favor!