Nevae’s Upholstery Shop

Family businesses are still the heart and soul of Austin such as this mom and pop (and sons and daughter) upholstery shop. My furniture was picked up and returned to my home at no extra charge by the owners’ very capable sons. The office is managed by their talented daughter who handles pricing and delivery perfectly. Other local upholsters like to tack on $ 50 each way to pick up and return your furniture but not Nevae’s. They do the lifting, hauling and driving for free!
In years past, I have sent a number of people to Nevae’s but never used them myself and I must say I am happy as a fringed footstool with their work. These folks are trustworthy, talented and timely. My chairs are beautiful and were ready in two weeks.

All the other reviews are true. And I hate to give bad reviews to quaint little family-​owned businesses. But it needs to be said. These people are not good at running a business. They, like the others on here, told me it would be 2 weeks (tops!) until I would be able to pick up my chair. But then I called at the end of two weeks (I mean why did I even have to call them, they should have called me, right?) and was told it would be another week, and so on and so on until I finally called on the 7^th week and said: «You lost my chair, didn’t you?» They said, «no, spring break, family emergency, etc. etc.»
Two months after it was dropped off, the fabulously redone, almost unrecognizable it was so improved, chair was delivered. They had redone all the foam and the wood on the inside, and reupholstered the outside of it, all for the original estimate, with no added fees.
So if you’re feeling risky and want to throw something in the universe and have time to wait to see if it will come back vastly improved, then go here. Estimates at other places were easily TWICE more expensive.

I recently used Nevae’s Upholstery to recover two of my living room chairs that had been in the family for two generations. They came to my home and picked them up and delivered them back to me when they were finished. The work was well done beyond my expectations. Nevae’s went the «extra mile» to make sure I was satisfied with their work. Communication was great! I highly recommend Nevae’s for all of your upholstery needs.

Do not use these guys! I showed up one day and got a quote and the next day when I showed up to drop off my vehicle the price was 150% higher than originally quoted. Then the owner and assistant were rude.

I had my couch reupholstered with no problems. They even pick up and deliver for super cheap.

I recently used Nevae’s to have a cushion replaced on my recliner that had been ruined by our cats. My initial impression of them was pretty favorable, they gave a decent bid for the job, quoted me a week turnaround, and explained everything very thoroughly.
HOWEVER, once they received our initial deposit, things changed a bit. They promised they would call as soon as the job would be completed, and estimated one week at most. When 10 days had gone by and I hadn’t heard from them, I called directly and they promised that the job was just about done, but they were waiting on the foam from a 3^rd party. They promised the job would be done on Saturday (3 days later). On Saturday, when I left a voicemail to confirm that I would be coming by to pick it up, they called back as we were en route to their location, to let me know that they still didn’t have the foam insert, and that it would be ready on Monday, Tuesday at the latest.
When I hadn’t heard from them by the next Wednesday, I got a little upset, and demanded to know why it was taking so long. The man I spoke to on the phone said «when I gave you that estimate, we weren’t really busy. We’ve had a bunch of jobs come in since then and haven’t had a chance to finish yours.» so apparently they don’t bother doing the jobs in the order they arrive.
When we finally did pick up the cushions that Saturday (3 weeks after dropping them off) the seams were uneven, and the red marking chalk was still all over the beige fabric. No effort was made to clean it off.

we got the 2 chairs back. They look great. It did take 2 weeks instead of one and I had to send a couple of emails to find out the status, but the chairs were well worth it. They were not easy and the job was excellent. They came in the rain and had them covered with plastic to protect them. We are very happy with them and would recommend them!

Nevae’s Upholstery is fine unless there is a problem and they do not, absolutely do not stand behind their work or their word. They assured me they could repair a recliner. It was taken to a welding shop, welded in the wrong place and broke within a week of being returned to me. I was promised it would be fixed by the owner along with another chair they didn’t repair as promised. So after $ 135 I still have broken chairs and they do not respond. I definitely would not recommend this company. The worst part is not that it was a mistake or incompetence on their part — it’s the promise they made afterwards and then not honoring it or even having the courtesy to return emails or calls.