Mc Phail Florist & Greenhouse

I had a great experience. The florist was very helpful and provided with me a gorgeous arrangement of flowers within minutes!

Wow. I stopped in there today to ask them if they’d be willing to sell me at a discount any older flowers, i.e. the ones that would likely end up in a dumpster soon, for a memorial the following day for a homeless individual who had passed away. We wanted him to have a beautiful and dignified memorial yet we were on a very small budget. I had specifically sought out McPhail’s as he lived for years nearby and I also thought as a local business they may have some compassion for their neighbors… or maybe just a sense of community. And, as stated, I was offering to pay for older flowers. The woman working was incredibly rude and cold. Beyond cold. She informed me that they «don’t have flowers like that» and shut me down immediately. I did not expect them to shower me in exotic flowers but expected a little warmth and compassion, even if declining my request. What kills me is that I can only imagine they don’t use 100% of their flowers every single night so I’d suspect some will go to waste instead of a good cause.

I had a 1-​day procedure at a hospital, and a friend from work picked me up afterwards (they wouldn’t let me drive). I stopped at McPhail’s a few days later to get her some flowers as a thank-​you gift. I really wish I could remember the name of the potted plant I got her, but it had purple flowers and was really pretty. And smelled good, too.
The lady put it in a nice basket, and found a box I could carry it in so it didn’t tip over in my truck. I was pleased with both the flower and the service, and the person I got it for also liked it. And, it cost less than I expected.

My wife just received her Valentine’s flowers, «spectacular» as usual. Thanks McPail’s you’re the best!

I ordered a boutonnière (classic red rose for a formal event). My boyfriend picked it up, and it was clown-​sized — absolutely huge and laughable! They tried to convince him it was normal. We had to go elsewhere at the last moment to find a regular bout.

I was very disappointed when I saw the flowers I sent our friend who was in the hospital. Since I asked for a very «Christmas» type arrangement, it was a surprise to see the flowers in a clear vase without so much as a bow! Wow! Not that many flowers either. Maybe they assumed I would never see them… all this for $ 100. No thanks.

I rarely have such a dissatisfying experience, and thus far have NEVER written a negative review on a business. Although, I am more pleased than ever to write this one! It all started by my excitement of receiving an arrangement from a florist that had many great reviews. To my dismay The flowers arrived looking less than fresh. Of course I was extremely disappointed. I called and had the misfortune of speaking to the gal who answers the phone. She was extremely rude and our interaction made me certain I would never order from this florist again!!! I received horrible customer service and less than fresh arrangement… no thank you!

I am in love with this florist! They made the most amazing alternative arrangement for my sister! Thank you!

I just sent my wife Valentine’s Day flowers — roses and tulips. They were delivered as requested and she said they were «the best flowers I ever sent.» I have been sending her flowers for the 10 years we have known each other — so that was a pretty bold statement! I made my order on-​line and did not visit the store. I have to give them a 5-​star based simply on my wife’s happiness!

I ordered an arrangement for Valentine’s Day that depicts about dozen roses and lillies, nicely arranged. Instead my fiancé received a messy arrangement of 5 roses, a few lillies, and some random red flowers that were a poor substitute. They died in three days and the buds never opened. I will never order from here again.

I wasn’t impressed with this place at all and it doesn’t surprise me reading the negative comments about the owner because the lady who was working there wasn’t very kind to me either. Maybe customer service isn’t their thing?
I came here wanting a floral arrangement for my friend and was surprised to only see about 5 different type of flowers that didn’t look too fresh. The lady told me that they had an unusually busy week and they usually have more options and since I’ve only been there once that could have very much been true. The arrangement cost way more than I would have liked it to and it didn’t even look all that good. To be honest, I think I would have been better off going to Central Market where I usually get my flowers.
That’s just my two cents.

I received a dozen of the most beautiful roses I’ve ever seen, thanks to my husband and McPhail Florist and Greenhouse. Not only are these roses fragrant, they are huge — 5 inches in diameter! Our family has used McPhail Florist for many years and they never disappoint.

McPhails is old school elegant. i worked for a florist in college and this place is the real deal. The building looks old on the outside but don’t let that scare you away. They are true artists. They have done flowers for my grandmother, best friends, clients, a wedding and a funeral. All were amazing high quality, New york, L.A. style arrangements. And, they have great prices and excellent, reliable delivery. I will go back as long as they are around

This place is a joke! The owner is Rex Minyard, a complete asshole piece of s***! He acts like he wants what’s best for his customers and his employees and the truth is, all he cares about is himself!
I consider myself an honest person, who will not create any sort of drama, but if I saw this schmuck walking down the street again I’ll spit in his face!
Thanks for the awful floral arrangement, and the snide remarks you prick!

Very impressed. My brother ordered and had an arrangement sent to me from McPhail and the flowers were gorgeous! I was (and am) very happy with the flowers. I received them on Thursday and they are still blooming, full, and doing great. Could not be happier.
He found them on-​line and was nervous as sometimes you don’t know what you will get and I assured him this place was fantastic. We are happy as we hadn’t used them before and now have found a new florist ourselves!

My fiancé ordered me a beautiful flower arrangement one day «just because» from McPhail. Because he’s incapable of planning in advance :) he called McPhail on his lunch break and asked if they could just throw an arrangement together for around $ 30. By 3pm, they made a gorgeous arrangement of lillies and snapdragons w/​a beautiful pink rose in the middle.
After a little prodding, he told me that he only spent $ 30 and I was even more amazed! In my experience of ordering flowers from other places (usually for birthdays & mother’s day), I’ve never seen such large & beautiful arrangements for that price.
Needless to say, I’ll probably be calling McPhail to see if they will do the flowers for our wedding!

Rex of McPhail florist has treated me wonderfully over the last few years. He provided the flowers for my wedding, did an amazing job using seasonal flowers, and charged an excellent price. Subsequently I have used him occasionally in the Austin area, when I need to send my in-​laws flowers. I just give Rex a number amount I want to spend and he sends over an amazing bouquet that gets me all kinds of brownie points :) My in-​laws have also called McPhail florist to send my parents flowers in NY. McPhails calls a florist in NY and coordinates in sending over the most wonderful holiday bouquets, which I believe, is of McPhail’s own design. Highly recommend!!!

McPhail’s McFailed me. I received a $ 90 Teleflora calla lily arrangement arranged by McPhail. The order had specified bronze calla lilies, but I received purple. It was a birthday present that had been specifically chosen because those are my favorite variety of callas. (A phone call or email indicating that the chosen flowers weren’t available would have been nice.) The arrangement was less than fresh looking when delivered to my workplace, and looked downright wilted by that afternoon. The hydrangea in the vase was brown. I worked as a floral clerk in high school and I’m pretty sure that’s not standard. I called McPhail’s and the young woman was very polite but refused to do anything to replace the arrangement or otherwise compensate me.

METROPOLIS APARTMENT, 2004
RINNNGGGGGG…
Me: Hello?
Dude: Mr. McMahan?
Me: That’s me.
Dude: We have a delivery for you at the gate, can you let me in?
Me: Shit.
CLICK
I rush down to the gate, which, of course, is broken again, and after Florist dude can’t fit the delivery through the gate, he starts trying to climb over the gate, risking his life, so he can hand me a couple of plants I was sent for Easter. Committed, Yoda would say, he is.
Apologized for almost dropping the plant (when it wasn’t his fault), was as nice as one can be at 8:00 in the morning, and we went on our way.
Later that day…
RINNNNGGGGG.
Me: Hello?
Chick: Mr. McMahan?
Me: That’s me.
Chick: We just wanted to make sure you got your delivery and if you had any questions about your plant?
Me: Uh, great,…well, what is it and what does it need?
Chick: It’s a green plant.
Me: I can see that.
Chick: No, it’s called a «Green Plant.» It’s one of the easiest plants to care for, give it some medium sun and water once a week, and you’re good to go.
Me: Sweet.
Chick: Right? I have several of them and they’re a dream to take care or. Any more questions?
Me: Not right now.
Chick: Please call us anytime if you have any questions or if we can be of assistance.
Me: Will do. (I almost say, «I love you»)
Click.
I mean, what other Florist DOES THAT? I heart that shit.