Last Call Neiman Marcus

After buying a dress on sale, online, I called the store to make sure it was ready for pickup. It said «available at your store» now, which is one of the reasons I picked that dress. I needed it by Friday of the following week for a black tie event.
After 7 days and a total panic, I was told it would not arrive for another 3 days from another store. Then I was told «things aren’t really in store, when it says in store.» Great. I had to go to Dillard’s the day of event to find a replacement.
I then called the online folks who gladly charged my card for a dress that was MIA. They told me I would have to contact the store for a refund after the dress arrives. I got the run around 3 different times and was told I would have to come in to facilitate a refund for something I never even had in my hands.
On the third try, my call was answered by Vanessa, who literally took care of me in 5 minutes, credited my card and then called me to tell me she had done so. Way to go Vanessa. You are the only reason there are any stars here.

INTERESTING FINDS
Definitely worth checking it out if you never been and you like designers. Wasn’t very impressed with the handbag selection, maybe because there was a sale going on and they were already picked.
Their shoe selection was more promising, you’ll find Manolo Blahnik, Jimmy Choo, Salvatore Ferragamo, Dior, Giuseppe Zanotti, Stuart Weitzman, Cole Haan, and in less amount Prada and Celine. It was hard to find shoes that actually fit, since I’m a 9 and many of the shoes are in European size and for some reason the store would put size 39 as a 9, when 39 is more of an 8 ½. And there were only a couple 39.5 — the ones that fit; and 40’s were a little too big for me. They were priced as «new» condition outlet with an extra discount going on which was nice, except for the fact that most of these shoes condition is really not «new» but more of a «pre-​owned very good/​good condition» since they have been handled so much. All of them had signs of wear in different degree, and I don’t know about you, but I have a little bit of trouble spending $ 400 dlls on shoes that look used. Maybe going when they receive merchandise is a different experience.
Their jewelry selection was nice, and if you’re thinking on buying something David Yurman, John Hardy or even Chopard, definitely go check it out first. For the rest of the world, the prices are still very high. They have a really nice and affordable line of Majorica though, great for gift giving.

If there is anything worth getting in the store (especially shoes or accessories), it has already been bought or put on hold for select customers. Every recent sale has been ravaged in a matter of hours: you must wait in line before the store opens to get anything good on new merchandise days. People from out of state also call in to poach certain items. There are priority email lists and favorite customers that this Last Call caters to. Yes, I am a part of these emails and it’s not like a regular ‘paper sign-​up on a clipboard’; you must be asked or ask certain employees to be a part of it. This is the reason why I hate shopping at the regular Neimans. This preference of customers (therefore terrible customer service to most others) is why millennials would rather shop online.

Great place to shop! Great deals. Three leather jackets for $ 100. Dress for my daughter, which was originally $ 250, we got for $ 40. John Hardy bracelet, marked down from $ 2500, a steal for $ 750. I love the linen and home décor in the back of the store. Mackenzie Childs! More great deals. And, earlier this week, 40 percent off one original priced item. I love this store.

Best Last Call in Texas!
Their sales are exceptional and with coupons in the mail, you can save even more on great designer apparel, shoes and jewelry. I love their «Home» section in the back of the store — I picked up two gorgeous pillows just yesterday for only $ 10 a piece! Great bargain shopping!

Last Call Neiman Marcus is a hidden gem that I swear by. I really don’t shop anywhere else in Austin.
I recently picked up an amazing pair of Jimmy Choo pumps, discounted over 70% from the original price — orginially $ 950, got em’ for $ 250! ! I have never received so many compliments on my shoes as I did the night I wore them out for the first time.
Shoes are where I do the most damage here — I have scored several pairs of Stuart Weitzman boots and Christian Louboutins here for insanely discounted prices. I am lucky the almost always have my size in most designer shoe brands.
I couldn’t be more pleased and happy with my experience each and every time I shop here. The prices are unbeatable and I am BLOWN AWAY with how many amazing, «back room» deals I have been lucky enough to score.
I finally have the amazing closet I have always dreamed of (but could never afford)… thanks to Neiman’s Last Call!

Kind of a sad experience.
Their location sucks. When I came, it looked like a forgotten part of town; a little run-​down, even. The way the inside of the store is managed is reminiscent of the outside (that day): kind of disorganized, downtrodden, and — well — sad.
Selection: meh. I’ve seen better.
Prices: oh my fricking gods, are you kidding me! I am not ready to spend so much on the mediocrity I saw lurking there. I mean, yes, of course, they have the brands. But it’s not nearly the grade I would expect. The tag-​to-​quality ratio is not there.
The only quasi-​redemption is their furniture. Many pieces are actually drool-​worthy. They are still ridiculously priced, but I would actually think about going there if/​when I need something classy for my décor.

I still give it a four because they carry many of the same men’s brands as Nordstrom Rack — ones that never see the light of day in a *real* NM store — but continue to find *ridiculous* deals here. Most recent: a set of actual made-​to-​measure Ike Behar shirts — where you buy the fabric, pick out collars, cuff and trim, and send it in for bespoke treatment — reduced from $ 265 to under $ 60! (including all the custom construction) It also has the best suit collection of any outlet store in a 50-​mile radius, with a large selection of Hickey Freedom and Armani (the good Collezioni stuff, if not the highest-​end Prive line).

Expensive.
Hardly worth the trip.
Name brand shoes: 200 $
Name brand purse: 350 $
Name brand jeans: 150 $
Name brand cashmere sweater: 80 $
Shopping here for a reasonable person with bills, and kids, and common sense is — ‘insane’. I’ll stick to my goodwill where name brand peices are actually sold at prices that they’re WORTH.
Leaving with 4 things, and spending 350 $ on said FOUR things is not worth it.
I heard about last call, and was told it was the last stop for Macys, Neiman Marcus, and Dillards making things ‘reasonably’ priced and/​or cheap… but I guess not?

Purchased $ 1,813.18 worth of clothing; i.e., a Bergdorf Goodman cashmere fair isle sweater, a Theory blazer, a pair of Sevens, and a pair of Band of Outsiders shoes for only $ 381.43. Need I say more?

This place is magical! and dangerous!
They have great deals, so it’s a definite YAY! But, when the original price was like $ 1,000, you’re still looking at at least a couple hundred bucks. SIGH.
The store is always organized and they have a lot of stock, so it’s definitely worth a trip! Even if you have to endure that dreaded light just north of the 71 & Lamar intersection.

Wtf!!! I’m convinced that Neiman Marcus, the department store, must manufacture sh**ty brands that are made specifically for the NM Last Call store. Sure, these items may go through their token stint on the racks of the NM department store, but these garments are made, by and large, to be sold at a «discount» at Last Call.
I feel this way because such a large percentage of the clothing at NMLC is cheaply made (for the price), hideously ugly or just awkward looking. There is no freaking way that they could put those things on the racks at the original store and expect them to be sold. I just don’t quite buy it.
When you first walk in you’re pumped. Lots of great brands for sure (as well as the random ones), looks shiny and pretty from a short distance. But try a few things on, and you’ll see why these items didn’t sell in the first place. They do have major discounts on top brands, but it’s on items that should never have been for sale at the original asking price in the first place. Be wary of the «great deals» on stuff that was obviously marked up in order to be discounted later, or clothes that you want to buy because you’re seduced by the fancy name.
Not worth it, ladies and gentlemen!

Ohhhh, my goodness. Why haven’t I wandered in here until just now? This store is a magical repository of fabulous things.
Right after I walked in the door, I got handed an extra 40% off coupon that worked with any full-​priced merch bought before 5 p.m. that day. Now that’s a greeting! I have no idea when they decide to do this or if it’s a regular occurrence, but if there’s a mailing list or something to sign up for that lets you know when they’re randomly giving out extra discounts, oh yes, I’d like to be on it.
Last Call is laid out very closely to a regular department store, and there’s even random salespeople floating about to help you find certain things you’re after. One even looked up a purse for me on
. Even though it wasn’t there, it was cool that they could look up specific items at other stores and/​or online for you. That’s not something I usually expect from an outlet store.
Apparently they get a few different kinds of items: returns, out of season items, and some items that are ordered specifically for Last Call. Eh, that made for a decent mix to browse through, and means that the outlet carries more Kate Spade than the big Neiman’s in the Domain at the moment. (Yep, that was the purse I was after. The Domain Neiman’s only has Kate’s sunglasses in right now. POOT.)
For some reason, I found Last Call slightly easier to browse than Austin’s Nordstrom Racks. Maybe it was because the purse section was neatly organized by designer, or because the women’s sections were organized very neatly by occasion (casual/​dress/​work/​really sparkly dresses I could only *ever* wear if one of my student films got randomly picked up for an Oscar/​etc., etc.). Nice, neat, and orderly sections that make sense make me happy when I’m browsing for things.
It was hard to find petite anything, but I was still able to find a few pairs of jeans mixed in among the tall people sizes. (Side rant: I used to wear «regular» lengths just fine – now I can’t hardly pull them off unless I’m on stilts. Since when did the average woman become 6′ tall?!) The lingerie section was also pretty small, which is fine enough if you’re a normal size looking for pretty things at a substantial discount, but not so great if you’re a weirdo size and used to the Petticoat Fair-​lite experience at Nordstrom.

For some reason this last call seems to be much more expensive than the other ones I have been to around the country.
And they have a tiny mens section. meh
my 2 pennies

I was shopping here over MLK weekend — extra 30% off lowest ticketed price! This is located in a shopping plaza. When you walk in, it feels very department store-​y. Pretty heavy on the women’s selection, but I don’t think the men’s area is very large. They carry some great brands e.g. Vince, Splendid, Elizabeth and James, Kate Spade, Lucky, Tue Religion, 7 for all Mankind. I saw some higher end designers like Escada and Badgley Mischka amongst the shoes. One back portion also had their house cashmere collection. It’s kinda like a higher end Marshalls or TJ Maxx. You never know what you’ll find and if you’re looking for something specific, it may be hard to find. Also, the prices are much higher. The only things I seriously considered (Will it work in my wardrobe? I can only justify buying work attire these days) were some Splendid cardigans and jackets, but came to the conclusion that they were too casual for my workplace. Handbags were nice, but the brands were not ones I usually like. The shoe section is quite fun with some very nice high end shoes, but again, didn’t find anything I could justify spending $$$ even discounted.
I ended up walking out with only a house brand leather wallet because my old has been dying for the past year and I hadn’t had the opportunity to find a new one. I like very slim ones for every day use to just fit my license, 1 credit card, and a few bills and they had a small selection of small leather goods in a variety of colors and prints. I think if you really like designer labels and have cash to burn, this should be a destination and part of your shopping rotation because there are definitely deals to be had.

LOVE this place! Only word of warning is you need to go often as the best stuff sells out immediately and the sales staff will call their best clients to give them a heads when new shipments come in. Get added to their phone list for the pre-​sale on the latest designer shoes and handbags. You can typically get current or last season Gucci, Jimmy Choo, Manolo Blahnik or Marc Jacobs shoes (among many others, but those are my favs) at 40% off retail. They also have additional 20% off sales that may coincide with the pre-​sale where the savings are phenomenal.
I have found awesome deals (especially in late December) on cashmere sweaters, jeans, designer shoes, sunglasses, little girl’s clothes and home décor. I have found some really beautiful lamps, picture frames and wall art etc in brands that you will commonly find at very high end furniture stores like Louis Shanks.
Staff is always professional and helpful, but they will leave you alone to «do your thing».

* le sigh* Last Call is one of those places that if you really need that name brand something and TJMaxx or Marshalls does not have it than you will come here. I very rarely come here to buy anything but Juicy Couture jewelry.
The first thing I noticed when I walked in was the crazy fur jackets in the front. I am not against fur but it freaks me out seeing that much one area of a store. Not many of the people are very friendly unless you look like your going to spend a couple of hundred. You do not have to follow me around the store or even ask to hold my jacket, but please acknowledge me when I walk in. Technically, I am the one providing your a paycheck…
There was a bunch of things that tickled my fancy but the deals are not worth it! Unless you have a coupon or you really catch a good deal, you still might be spending 100 plus on a pair of jeans or shoes. Or a bag you want that bad is still going to cost you a couple of bills. I can find better pricing at TjMaxx for sure.
Last Call is the place that you have spend an hour or more in just browsing. Its a «diamond in the rough» type of store.

this is a fun place to spend some time — if you like to shop. If not, you might be frustrated because at first it seems like it’s not organized, until you catch on that it is by brand. then the sales items are laid out by style (dresses, tops, etc).
While it may appear to be similar to TJ Maxx — don’t be fooled. Sh-​t is expensive here. (Hell I picked up a dress the other day that was $ 3000.) BUT, it’s good sh-​t. Ok so they have thousand dollar items, but they also carry quality items that are reasonable. Most items are already significantly marked down, AND, if you are patient and wait until they have sales (and/​or email you coupons — which is very frequently) you will get some 30−50% off! Most coupons you can use in the store or online.
Just the other day I bought a gorgeous $ 200 pencil skirt for $ 50. My boyfriend just bought me a stunning black dress online at ridiculously discounted price (60% off). Best part was, it was a bit big, so I just stopped by the store and exchanged it.
If you think Last Call might not be in your budget, I encourage you to get on their email list and think again. Next time you get a crazy coupon, go digging!

Good grief, I don’t want to look back over my bank records of the last couple of years and see the thousands that I have spent at this place.
The #1 reason why you should go here is for their home furnishings. Very few Last Call locations have a full blown furniture department, and this location has it situated in a huge warehouse in the back. In this area you will find much more than just furniture, you will find linens, picture frames, glass ware, decorative objects, paintings, and much more. Most everything I have decorated in my home came from here because they carry really quality stuff like Horchow and Uttermost for good prices. Last Mother’s Day I bought my mom a supposed antique chair that came from China in the 19^th century. It came with a certificate of authenticity (if that really matters) and it was just the most adorable thing ever. You never know what you are going to find!
If you come here you need time to browse. I am not normally a big browser person; when I go shopping it is usually for a specific reason and I get in and get out. But this is not the case with Last Call.
You can get some outstanding deals on quality shoes, purses, and clothing. I have bought many of the said items for very deep discounts and I still have most everything because quality is the reason for going here. Everything they sell is high quality for good prices, and the best part is their mailing list! When you sign up (for free) you will get weekly and sometimes daily emails and postcards in the mail offering major discounts on the already hot sale prices. It is because of these coupons that several of the ladies here know me by name now.

This place is the bommmmmmbbbbbbbbb.
It’s not my Last Call, it’s my only Call!
Got my husband a stellar pair of sleek black Burberry Sunglasses for $ 60 (he has had them for a few years now but they still look brand new, he wears them daily). I have also gotten sunglasses as gifts for people that are awesome from makers like: Dior, Prada, Juicy, LaCoste, Carolina Herrera, and DKNY.
They recently had a sale on men’s button-​down cotton long sleeve oxfords, also Burberry, ranging from $ 35-​$ 60…For those of you who know how much Burberry is originally, this is mind-​boggling!
My weakness: shoes! I cannot tell you how many times throughout the years I have come here and gotten nice Puma sneakers for both myself and my husband for like $ 30/​pair/​on average.
My husband has gotten AWESOME shoes from here for around a seventy dollars a pair… such as Tod’s, Prada, etc.
This place is the real deal!
I am also borderline obsessed with the Michael Kors shoes. Thanks to this place, I now have a few pairs, I cannot say how many, but have gotten them anywhere from $ 30-​$ 50 MAX. For MICHAEL KORS. The shoe selection is to die… They have Chanel shoes sometimes, too, not to mention classy Dior, Gucci, D & G, Versace, and Marc Jacobs, at amazing prices…
I have also gotten a blazer here for $ 10, pants here for $ 10, and a cool NM label shirt for $ 10. This is when they were having a 75% off sale and they color code the discount rates with the stamps.
Marsha that works jewelry is first class!
The NM brand itself is impeccable. Usually before Christmas every year, they will have leather wallets, card holders, modern gifts, etc, for around $ 20-​$ 40 when on sale, and they make great, durable gifts! Do it!
Another great find here, when available, are perfume/​cologne sets. I got a LAMB set for way lower than department stores. They had Men’s cologne sets (large boxes with lots of product) that were $ 75 for Armani, etc.
I have purchased Mother’s Day gifts here, too, when they have their sterling silver on sale. I got some very unique earrings for some awesome Moms!
This place proves that you do not have to have tons of money to be able to rock out in some of the finer things, you just have to know what to look for and when the sales are in full effect.
Keep in mind, that I only go here when needing something special. One must have a lot of patience in order to find bargains here.
Neva, eva pay full price!