LasikPlus Vision Center

Everyone here is so nice and funny my visit was full of helpful information and laughs, can’t wait to get my procedure done

Everyone was so kind here! The staff was very helpful and receptive to all of my questions. I saw an immediate improvement in my vision following the surgery and have had no complications so far. Overall I had wonderful experience with this LASIK office!

Went here for a consultation today and the girls were all so friendly and helpful! Miss Molly is the sweetest thing and such a great personality, even gave me a free contact when i lost mine! Set up my surgery and the price is very reasonable! Highly recommend!

Very nice experience. All of the staff made sure we were very comfortable with the procedure. They took time to explain everything. We were very happy with our overall experience. We will be recommending them to friends and family.

Great service and friendly doctors. Come check it out. I was nervous before coming in. They explained everything and kept me smiling.

Initial phone call to LasikPlus for advertised 250.00 per in the Austin/​San Antonio area quickly met with push back explaining «we don’t do that in Austin», «our service is 999.00 per eye»…OK, fine. Scheduled a consult. Arrived today 20 minutes early to find office closed for lunch. Staff returns from lunch 8 minutes past my appointment time. Staff was friendly and apologetic, OK fine, let it go. During the eye exam, literally during the exam, price is brought up. OK weird. Again, staff is nice and answered questions although some of the answers seemed canned and rehearsed but OK fine. Now time for the eye examine from the MD. She was a complete joy and I really am thank for her expertise. Afterwards, she dropped me off to I guess was the office manager, or director of the office to discuss billing. Granted, we are no where near completing the process to determine if I (me) am comfortable with the monovision option. When the «clerk» produced a quote for twice what it was explained it would cost on the phone, that was it for me. Excuse the ridiculous excuse for a copy of an insurance card to give you a 800.00 discount, excuse the apology made to me for the misquoting of the cost per eye with a 200.00 discount for that mistake, it’s OK though, to increase the overall price to me by 1600.00 and completely expect me to be OK with that? Hell, the increase in cost was almost the entire cost originally explained to me. Also to have your eyes and options to correct my vision compared to cell phones was another flag that was hard to swallow. «We have a flip phone, a blackberry, and an iPhone level of service». «Unfortunately, the level of service you require, is an iPhone level»…um what?
Let me say this, I’m not sure if I would have had a great experience at LasikPlus after the surgery but I do know this. I don’t appreciate the car salesman tactics when it comes to my eyes nor appreciate the bait and switch tactic prior to surgery. Another thing I don’t appreciate is when someone attempts to rationalize when my eyes warrants an increased price rate. Look, I’m a nurse, if I have to start an IV on you and your veins are horrible, I would never say, «well, since your veins are bad, I’m going to have to use a smaller IV catheter so this will cost more money». The actual procedure to start an IV is the exact same! For a MD to charge more money to turn a dial on a machine that is doing the work blows my mind.
Good luck to everyone who have Lasik!

LASIKplus is my second stop of LASIK consults for my road to never wearing contacts or glasses again. I set myself an appointment online through their website and it was easy! Brought in an old eyeglasses prescription which they totally appreciated (and was also asked of from the instructions prior to attending this consult).
TLDR: $ 2100 per eye for me with 15% off speciality with room for negotiation should I immediately book my appointment for next Friday, limited time offer pricing only valid for 14 days!
I had a friend with minor astigmatism and low prescription come here to get her LASIK procedure done and swears by them, which made me hopeful as I love organic word of mouth. She emphasized the wonderful lifetime warrantee for perfect vision and future enhancements and said she’d provide me with a 15% off coupon. (⁵⁄₅ for great sales incentives)
It pains me to write think because I typically don’t like to dwell on leaving reviews that are not awesome, I really love giving people awesome praises! I felt like they have the numbers of people that they try to hit, and get people into the appointments and zap their eyes with no worries on a patient’s own personal concerns. As these are my eyes I’ve been doing my extra due diligence and getting several opinions to see if there’s a place with not only great technology but great customer service. They seemed to want to brush off my wanting to wait on moving forward with a surgery procedure.
LASIKplus does have the latest wavefront custom LASIK technology but my consult was very car salesman like. I was pushed from a quick consult with several of the medical assistants for some eye info, met with the doctor to see if I’d be a great candidate and be eligible for LASIK! I am, which another consult confirmed, however when testing my eye dominance, I am right handed, and I’ve read that 2/​3rds of the world is right eye dominant. A prior consult with another practice showed i was right eye dominant but LasikPlus determined I was left eye dominant. Immediately I was concerned as I don’t believe I am and the consult exercise was done wrong. I’m getting myself yet a third consult in the coming weeks just because as a girl with −7.25÷−7.25 with −1.5÷−2.25 astigmatism I want to make sure everything goes perfect. Eyes were dilated and the eye exam was very through from the doctor.
This «error» plus the hard push for me to «lock in» a date for surgery and guilting me into «oh if you’re price shopping, we will beat any offer!» can work for some folks. I do not plan to finance my surgery, I am lucky to pay it outright so price is not a concern for me, rather the competency of the medical staff, doctor and follow up treatments mean the most to me. That and they made me watch a 10 min video on an old school portable DVD player while 2 others were also getting seen during their appointment.
I will say the doctor (she’s getting a ⁵⁄₅ from me) that I met with was the only redeeming factor in high medical competency as I asked her several questions as to due to my strong prescription would it seem likely a future enhancement would be needed. She did answer honestly saying people of my prescription strength did typically require follow ups and thus they take that into consideration when they treat you for LASIK. With the fact that every time you go in for touch ups, your cornea thickness goes down little by little, once you pass a certain number, you can’t do those procedures on your eyes ever again. I appreciated her honesty in that regard verses another practice who was just TOO optimistic and brushed off my concerns for future touch ups on regression in vision correction.
Second opinions, and thirds never hurt. These are your eyes at the end of the day, make sure they’re in the right hands!

Consultation today for LASIK procedure. Extremely professional, relatable, and friendly staff. Very clean, tidy, and comfortable waiting room stocked with a Keurig machine, Netflix, mini fridge stocked with refreshments, current issue magazines, and baskets of snacks. My son stated it was «the coolest» doctor’s office he had ever visited. The exam is extremely thorough, rechecking results and medical history several times. We felt comfortable and reassured as everything being done was explained in full detail. The doctor is very calming, articulate, and has a very pleasant demeanor. The pricing, financing options, specific total cost breakdown, and post-​procedure expectations are all thoroughly explained. This was honestly a wonderful experience all around. I wish all doctor visits were this amazing!

Had my procedure done on Feb 25, 2015. Update (3÷20÷15), My vision is better than perfect. My vision is now ²⁰⁄₁₅ in fact. Lasik is simple and if you are reading this, you are just trying to convince yourself that you can get it done too. Here are the facts: Christina is a fantastic Center Director who truly cares for her patients. She greeted me Day one for my free consultation and was able to ask the right questions to help me feel relaxed and comfortable talking about Lasik’s side effects. We even talked about why its important to shop around for the best care at the right price. I had consultations with other Lasik centers and I settled on this one because Christina and I immediately built a great rapport, the price was better than the competition, and the track record for Doctor Whiteside is beyond stellar. Scheduling was a breeze with the lovely front office staff and their office is clean with plenty of parking. The day of the procedure, I was in for my 2:00 surgery on time and walked out at 2:55, and it was a FUN experience the entire time! I must say, there’s a lot to read on social media about Doctor’s offices. Trust me when I tell you that one visit to this office will put you at ease and give you the right information so that you can make an informed decision about your eye-​care. Go for the free consultation. I bet you will write a review like this one.

Really great staff and thorough procedures. They had the best overall deal in Austin, especially the free corrections for life. They won’t let you take anything to make you drowsy until after the procedure, which was KILLER on my eyes. They burned badly for the first 4 hours and I just cried the whole time – the nap suggested was completely out of the question. I suggest putting your rewetting drops in the fridge during that time. The good news is it goes away after about 4 hours. My vision is now ²⁰⁄₁₅. Also, I suggest keeping the rewetting drops on your person after those first few hours. It keeps them body temperature and feels better. Great company. They send lots of mail afterward, but definitely recommend them.

Love my vision. No bursts during night drive. My issue was close contact with reading small print and mail off my phone. Honestly, and no offense, was that Dr. T is gorgeous.

I had PRK in 2007 and was back in glasses to be able to drive by 2009. My enhancement is pending. Apparently I am having some of the more uncommon side effects of which I was warned.
Edit: I have edited my (strongly worded) review, as I did receive word back from the company and will be going in for another procedure. It would seem that expectations were improperly set regarding my complaint in my previous review.

I had my Lasik (with Wavefront technology) surgery yesterday 1÷3÷14 in the afternoon and went in for my first post-​op evaluation this morning. I had a diopter of 5.25 and 4.50 with astigmatism in both eyes. As of this morning my vision is ²⁰⁄₁₅! I have worn glasses and contacts since I was 14. I’m 37 now and my vision was steady for the last 3 years. I cannot recommend this enough and Lasik Plus specifically. The procedure itself took less than 10 minutes from start to finish and I have to say was the weirdest experience of my life. It was not painful in any way, just weird. I mean… I haven’t met anyone who likes having eye openers and suction and whatnot happening to their eye, but Dr. Whiteside and his technician were extremely good at keeping me informed of what was happening throughout the procedure.
My recommendation to anyone doing this is maybe to take their Niquil or Tylenol PM immediately after the procedure so that by the time you get home you are already sleepy and can fall asleep quickly. My Niquil didn’t kick in until about 45 minutes after I got home by which time the numbing drops had mostly worn off and my eyes burned a little. The burning was by no means unbearable or horrifying its just that your eyes will naturally start to tear quite a bit after the numbing drops wear off, which can be annoying. If you cannot fall asleep for whatever reason just keep your eyes closed. Might be good to be prepared with a book on tape or something. After I woke up from my 4 hour nap the burning was completely gone and other than my eyes feeling a little heavy, I could see everything!
Also, Lasik Plus does not normally provide any type of anxiety medication, but I insisted and they did prescribe one pill for me. In retrospect I could have easily handled the procedure without it. It happens so fast and right after you can see! Worth every single penny! Also with Lasik Plus if you make it to all 4 of the required post-​op appointments (1 day, 1 week, 3 months and 6 months) you are covered for any future touch ups that might be required (provided your vision reduces by at least 1 diopter). I would recommend this place to all of my friends and family.

I had a good experience from start to finish. My only reason for not giving 5 stars is that they have you watch a video about lasik when you go in prior to your consult and it’s a bit difficult to pay attention to all of the details when you are in a busy waiting room.

I am not sure about who the doctors were prior to 2012 but Dr Whiteside is there now and I was 100% pleased with the entire process. I was referred to him from a friend but I was a bit leery when reading the reviews… not so good prior. That said, I noticed that other doctors were mentioned that are not there. Dr Whiteside is the only one.
Anyway, from my first visit to determine if I was a candidate, they were very upfront and told me EVERYTHING I needed to know… even it I really wasnt listening, which is my ADHD personality. I just wanted to see. My wife did not quality and she is a bit jealous… I digress.
They told me how long I had to be out of my glasses etc, I had multiple visits prior to make sure things were set correctly and then the day came. Honestly, i was a bit nervous and this could have been the only time they could have done better. I sat for about 30 minutes with no real discussion other than the payment. I would have felt a bit more comforted If someone talked with me a bit more about what to expect and that the Dr has done 1000s etc. etc. Not a huge deal but could have been better.
Once I was in the room, Dr Whiteside and assistant were great. They talked with me and told me exactly what to do and when. They could tell I was a bit nervous, as I am sure everyone is, and just kept saying «just try to relax, legs, arms, head. it iwll be over in seconds.» it helped remind me.
That night, i certainly had some pain for about 2 hours. just as they had said and it went away… just as they had said. I slept it off and fell better that night. By Sat AM, I COULD SEE… I had my follow up Sat Afternoon and it lasted 10 minutes and my sight was ²⁰⁄₁₅. I have my weekly followup today and I expect it to be the same.
I would highly recommend Dr Whiteside and his staff. price was great and I cant imaging the service being much better anywhere else.

I called every place in town to get pricing: Eye Lasik Austin, Dell Laser Consultants, Mann Eye & Lasik Plus. The receptionist at Lasik Plus was nice enough over the phone but was «not allowed to give pricing over the phone.» They want me to come in to get pricing; this is unacceptable to me and I’ll be going somewhere that respects their patient’s time. They said it’s $ 1,000 to $ 2,250 per eye but could say no more over the phone. No one else in town gives a range, only their price. I was dissatisfied and will be taking my business elsewhere. I explained this over the phone and they did not seem to value my business by replying that they are number one in the US. If the future, perhaps management will allow the receptionist the ability to answer basic questions.

I had my vision corrected on 29 March, 2012, and so far, I am extremely pleased with my results. I was a bit «meh» to see the location in a small strip mall, but the interior is pleasant and well lit. Maria, who met me first, had me fill out some paperwork, and we proceeded to the eye exam.
There was a whole process, with various machines, and eye dilation, although none of it was painful or really even uncomfortable. She was polite and professional though the entire session.
After Maria, I saw Dr. Tiu-​Lin, the in-​house optometrist. He gave me another «standard» eye exam, and looked at my corneas. The right one was evidently beautiful, but the left had a fairly significant scar. He immediately recommended LASIK for my right eye and PRK for my left, in order to ensure I got the best results possible. We discussed a surgery schedule, and although I was eligible for same-​day surgery, we elected to wait, as I needed to discuss it all with my husband.
When it came time to check out of that consultation, we talked money, and although I didn’t feel pressured, all my options were explained and we got it all hammered out so I could take numbers home with me.
On the 29^th, I arrived for surgery. We were there about ten minutes early, and the office opened at 0700 on the dot. After a bit of a wait, we got the paperwork all squared away, and I met Dr. Whiteside. I was extremely pleased with his mannerisms, and I was happy to know that he used to work on Navy pilots, who are dependent on their eyes for a career. He was pleasant, although not obsequious, and very confident that I would walk out of the surgery suite with the best vision he could give me. He looked at my corneas again, and said that he was in agreement with the optometrist’s recommendation of PRK and LASIK, although if I wanted he would try to do LASIK on both eyes. I declined to change the procedures, we discussed how the surgeries would go, and it was time!
We went into the suite and I was talked through EVERY step of the procedure. I don’t think Dr. Whiteside STOPPED talking at any point, and I have to say, I’m incredibly grateful. It was comforting to have another person explaining all the steps as we went through them, and he reminded me that I needed to keep still and look at the laser.
The surgery was not painful, although there were some parts that were uncomfortable or disconcerting. The worst part was the downward pressure during the LASIK, and even that was only a bit uncomfortable. Again, the fact that Dr. Whiteside kept telling me what he was doing, and what was next was a great help. I never felt like a bug under a microscope or a number on a chart.
After the surgeries were over, they had me turn and read a clock. For the first time in my adult life, I could read a clock on the wall without glasses. I am not ashamed to say I broke down in tears, although everyone assures me this is a common reaction. :-)
My followup appointment went well, and I could read the ²⁰⁄₁₅ line. Today is my five-​day followup, and I’m excited to have the bandage contact removed to see where my PRK vision will settle.
Overall, I’m not hesitant to say this was the best medical decision I’ve made in my adult life and I’m thrilled with my results. Pain has been minimal, and the ability to see is amazing. Thanks, y’all!!!

Their customer service skills are terribe!!! The staff at the front desk seems very non chalant and not too concerned about returning patient’s calls. Ive been trying since ¹⁰⁄₂₀₁₁ to get an enhancement. Thats what they brag about at you initially consultation, lifetime enhancements.
Just try to get one, its a long process and they say they cant find your file.

I went there to see if I was a good candidate for LASIK. The staff were very nice and seemed competent.
At the end of the exam, ithey said my cornea is on the borderline thickness for both LASIK and PRK, yet, the secondary doctor was somewhat rushing me to set an appointment for the surgery even though she had to hear back from the main doctor who was not there that day. Luckily (or unluckily), it turned out the main doctor said I am not a good candidate. So I saved myself some cash even though now I am stuck with glasses and contacts forever…
At the end of the exam, someone ran my credit to see if I could get a 0% interest free payment plan. I was easily approved. Since I never got the surgery, you would think that no account would have been opened to pay for it.
Yet, fast forward a few months later and I get a letter concerning an account I had never heard of called, GE Money CareCredit. I call them thinking it was an account opened fraudulently, but it turns out it was due to Lasik Plus running my credit.
I don’t know if it was opened because they get a bonus or they thought they would save me some time thinking I would get the surgery. Either way, they shouldn’t be automatically opening accounts for people.
So I closed the account and hope that it does not affect my credit history by having an account opened and closed in just a few months.
So to sum it up, they might be competent, even though they try to rush you a bit. Either way, only let them run a credit check on you IF you know for sure you will get the surgery AND you can’t pay any other way.

I just had my lasik done last week and I am really happy with my results. The staff were all extremely nice, remembered me like I was an old friend, and generally made me feel very comfortable. It’s also great that they have Saturday appointments. The evaluation, as with most lasik places, was complementary and all followup exams and treatments are included. These exams are generally about 10 minutes.
The pre-​surgery paperwork and going over post-​op details, etc took about 30 minutes and the surgery itself (both eyes) took 25 minutes. Numbing drops are applied, so there is no pain, but while the flap is being created, there is an intense feeling of pressure from the suction that holds your eye still. I hated that. Afterward, the only pain I experienced was similar to getting soap in my eye, a kind of stinging. I went home and slept all night and woke up the next morning for my first followup and I could see! And had no more burning! I had some broken blood vessels from the suction used to hold my eye in place, but no pain all week, just dry eyes. The week following, you must avoid swimming, exercise, eye makeup, and have to sleep with goggles (so you don’t rub your eyes) and apply drops almost constantly.
I believe I’ve made a great investment. I still can’t believe I’m going to see this well FOREVER! :-)
My only complaint was that they didn’t administer a sedative or anything to help me relax during the surgery (and maybe a pain Rx for after?) I didn’t feel nervous before it started, but a little panic hit me when my eye was being held open and I was asked to keep my eye very still.
Oh, and they charge $ 2100 per eye for the all-​laser lasik.