Lamy Keith, MD

I have fairly simple needs so I generally do not need much time in the room with a doctor, however every time I have been here, I have waited a minimum of 45 minutes after my appointment time (despite arriving early), I have waited over an hour past my appointment time on numerous occasions.
The staff is generally friendly, but they seem to be stretched VERY thin. I always feel as though I am cattle being moved in and out as quickly as possible as opposed to a human being in need of medical care. While I’ve never had a truly awful experience here, I would not recommend this practice to anyone. To their credit, Claudia and Victor have been very helpful and seem to be very good at their jobs, but if I wanted to wait for hours in silence I’d just as soon go to Franklin’s Barbecue on a Saturday.

If you value your time, go elsewhere. We were in-​between physicians for our daughters, so my husband began bringing the girls to Dr. Lamy’s practice since he is a patient there. My husband usually makes appointments on his scheduled off days. Once I had to take our daughter for a fever we couldn’t keep down. Fortunately, since she was feverish, she slept. I waited TWO HOURS in the waiting room. AFTER MAKING AN APPOINTMENT. There were still a couple people ahead of me. I was already put off. After asking about how much longer we might have to wait, I noticed children behind the reception area/​where they keep records. I also overheard a parent or employee instructing a child to put a document in another place. Why? Why was a child back there? Like many offices, law and medical offices are no place for backup childcare.
After more waiting in the exam room, the PA (we never saw Dr. Lamy) said my child needed a chest x-​ray (I didn’t think she did, but whatever), which they did in the office. However, the tech said «I’ve never done one on a baby before…» It took about 3 times to get a decent film. We waited more for her to return, only to tell me my child didn’t have pneumonia. I knew that.
I’ve since found another pediatric group (thank God!). HOWEVER, there was a problem getting their medical records from Dr. Lamy’s office to the new pediatrician. I would call Jessica repeatedly and tell her where to send the records. The new doctor’s office never did receive the records. Their new doctor’s nurse finally took over calling Dr. Lamy’s office to request the records.
The straw that broke the camel’s back enough to leave a Unilocal review? We received a $ 50 statement from Dr. Lamy’s office for a missed appointment. There’s no way we missed canceling the appointment. I remember my husband doing it. The $ 50 bill wasn’t the problem. It wasn’t that they said we didn’t cancel (even though we did). The problem I had was that the statement was dated December 2014 and the postmark was July. Don’t suddenly come up with a reason to nickle and dime me. They removed the fee.
STAY. AWAY!

I hate this place. I’ve had numerous problems with billing like the other folks posted below. Multiple calls did not fix the situation. I had to handwrite a letter.
I’m now waiting for the lab… a broken system. One has to bring out the urine sample rather than leaving it in a drawer in the bathroom. There isn’t a place to set the urine so one has to set it on a table in the waiting room.
I’ve been waiting 30 minutes for a blood sample.

LOOK FOR ANOTHER DOCTOR!!! STAY AWAY FROM THIS PLACE AND TELL YOUR FAMILY. I wish I could give this office –10 stars. I read reviews and decided I would give it a chance. It was close by me in terms of location and it was a mistake. Several visits and time and money spent later there is still no resolution on a diagnosis. Every time I visit the office the actual doctor is NEVER present. They brush you off and give you the same medication even if it doesnt work. They do not follow up. If you need to speak to the doctor to get results back the doctor is either busy, not in or on vacation. If you want to sit on your ass all day and not see patients then do not have an office. I swear. You see the assistants every time instead. I’ve met plenty of doctors and Lamy is by far the worst. I’m surprised he even has a license. I will never be going back.

Very disorganized office operations. Referred my wife for an ultrasound after she presented with symptoms of congestive heart failure. They sent her home with instructions to elevate her legs until the swelling subsided. Nurse-​practitioner then waited two weeks until a subsequent office visit to request and review results of the ultrasound the radiologist had sent them nine days before. By then my wife’s condition had worsened and she was referred to present herself to a hospital emergency room. She had three office visits and blood draws with physician assistants and nurse practitioners and never once even met Dr. Lamy.

WARNING!!! Stay far away from this Dr. The only people who stay employees there are thieves and liars! And chases the ethical white people away! One of the worst Dr’s in town!

This is a sloppy and odd operation. You never see the actual MD. You will see a nurse practitioner or physician assistant. You will wait a long time but you will be rushed out without solutions to your problems. Everything you read on the reviews is true. They do try to extra charge you if you are not paying attention. They once added a complicated visit charge. I was like what’s that? «oh that’s something we don’t do anymore.» Then they removed it from the bill.

Horrible. In three visits, I never met him. Stay away… stay far away.

Horrible experience. Make sure you can put up with rudeness and acting like they don’t care.

If I know what’s wrong with me, they are easy to get into. Otherwise, I go to Austin Regional Clinic.

I was just sent a $ 75 bill for missing an appointment I had already called the office to notify them I needed to reschedule my physical. I was called soon after the appointment time and I rescheduled then. There was no warning of the fee and I have not signed any agreement that stated such fees.
has 13 client ratings with mostly 2 stars. I have experienced waits that exceeded 90 minutes and I was told that if I didn’t want to wait I should see his physician assistant instead. Staff is friendly at best and hostile at worst. Their X-​ray is housed in a room where there is a lot of unrelated clutter and the vintage of the radiology equipment made me fearful for my potential exposure to radiation. The only reason I CHOSE Dr. Keith Lamy was that he was listed in the GAYELLOW pages for Austin. A bad way to choose a physician, I might add. After 2 years, I am done. I do not recommend this physician.