This location is okay. I’m used to the one up North but since I moved this one is closer. I haven’t had any real issues with them until the last few months. The job on restocking items is very poor and goes months without being done even after special ordering. A specific trim I had been needing had been out of stock for months regardless of me talking to multiple people and making them aware that the website was wrong etc. I then ordered it and paid for it. After two weeks of waiting I called for an update to be given another run around only to be informed that«two weeks wasn’t long to be waiting». It’s now been two months and still nothing.
Carmela S.
Tu valoración: 4 Austin, TX
This location is a little smaller than the other locations I have visited but, the store is well organized and has a great selection. They also offer the same classes as the other locations and I enjoyed that they had a more streamlined craft book selection. They also have a variety of adult coloring books that everyone is into now. The sale section in this store was well stocked unlike some of the other locations that are pretty picked through.
Natalie S.
Tu valoración: 5 Concord, CA
Love shopping here, but I only shop here when I have coupons. I combine my phone app coupons with my email coupons(email coupons are always a better deal). It is smaller than other JoAnn stores but I’ve always found what I came here for :)
Sergio M.
Tu valoración: 2 Henderson, TX
Service was bad, cashiers were very negative, I didn’t even feel welcomed there. I drove out of my way to go there and I was totally disappointed.
Nassem K.
Tu valoración: 1 San Marcos, TX
AWFULAWFULAWFUL customer service!!! I called before coming to make sure they had what I needed in stock… was told they had plenty. I drove 40 miles only to find out it is coming in on their truck in a few days… what good does that do for me?! Now I am driving 40 miles back home without what I needed, without even a sincere apology or offer to make it right. Needless to say I will never be returning there and will also spread the word on my crafting blog and in groups.
Ann Marie S.
Tu valoración: 5 Austin, TX
I’ve spent a small fortune at Joann’s. They have the best coupons for crafts. I especially love the teachers discount. That gives you an additional 15% off the already on sale items too. I love the surprise 25% off coupon on your total purchase. The staff is super friendly and it’s never too busy. They have made the return policy a little more complicated so that is kind of annoying, but everything else makes up for it. It’s my favorite craft store in Austin.
Katie H.
Tu valoración: 4 Greenville, TX
Love having a choice in fabric stores now! The store is always clean and organized. My only complaint is it is sometimes hard to find an employee to help. And once you do find one they are almost always extremely slow. Very friendly though but that doesn’t always make up for having to search for them!
Amanda S.
Tu valoración: 5 Austin, TX
I love this store so much! It has recently become my go to store when I need something crafty, seasonal decoration or diy. The store has tons and tons of fabric, yarn and ribbon for your every need. I love to find stuff in the crafty paper for scrap booking and collaging. If you need certain stuff for you sewing machine — they have it. If you need all different kids of hold punchers that punch cool different shapes and designs then they have that too. Seriously — awesome! I recently went in here to buy a small 4 foot Christmas tree they had on sale for $ 24.99. It was prelite and exactly what I was looking for. I got a 14 inch nutcracker they had on sale for 60% off too. Another visit I picked up some cool crafty activities to keep my nephew busy while he was visiting. They have a nice selection of crafts for kids of all ages to do. Anyway if you need this type of store go here — they are better than Hobby Lobby!
Jayme B.
Tu valoración: 4 Austin, TX
This is a good place for crafts and fabric. You can find odds and ends here, but notice: don’t buy the venus fly traps for like $ 15… they never sprout and by the time they are supposed to it’s past the time you can get a return, waste of money. Anyway now that that is out of the way, always bring your coupons or even pull up on your phone.
Renee G.
Tu valoración: 5 Austin, TX
I love this store! Its small, the staff is friendly, and there’s plenty of parking. Because it is small, they don’t have everything the other Joann’s in town has, but that’s okay with me! I go here to get away from the crowds! :)
Kendra L.
Tu valoración: 4 Austin, TX
Finally this store has the space it deserves! I have have always loved this location for it’s amazing selection of fabric, but their old spot was just so super crowded and hard to get through the aisles. But now they have a huge, glorious space, having taken over a large spot in Southpark Meadows and it couldn’t be more fabulous as I think they’ve brought even MORE fabric. Friendly staff, people who are always interested in your project and ready with a helpful suggestion if you need one. Plus now their crafts section is what it should be as well(admittedly I don’t spend much time on that side). Come see the new store!