Hook-Em Rolloff

Don’t hire this company unless you need a dumpster right away, and Hook-​Em Rolloff has the only one within a 100-​mile radius of Austin. Even then, make sure you get a written service agreement. In triplicate. Get the signing on video. And consider having a notary public or two present. When Joe (the owner) says he uses «the honor system,» don’t buy it. I got taken in by that line, and that was my mistake.
I rented a dumpster from them for a remodel. Joe told me I could keep it as long as I needed, then thirty days later, he wanted the half-​full dumpster back so he could use it on a bigger job that paid more (his words, not mine). No offer of a break on the price.
Later, my contractor arranged to let him take it for a couple of days in exchange for a reduced rate. Joe kept the dumpster for a week after the agreed upon return date, didn’t return messages, then invoiced us for the full amount of the pick-​up. A few weeks after we got the dumpster back, Joe’s brother showed up to haul it off, claiming our contractor had okayed a second pick-​up. This was a fabrication, as I came to find out.
I should have fired these guys three or four times before I finally did. Save yourself the hassle, and call someone else if you need a dumpster rental.