Harrison-Pearson Assoc, Inc

Dealing with this company has been nothing but difficult. Slow and ineffective communication followed by confusion and lack of action on their part.
Lack of concern about failed air conditioning in the middle of Austin summer is completely unacceptable. I would stay away from doing any kind of business with this company.

My wife and I were duplex renters with Harrison-​Pearson for many, many years — and in particular, Guy Eastburn. One main concern when you’re a renter is how well owners and agencies respond to needed repairs and general housing problems. Guy was always easy to contact and he sent people out to fix things as soon as he could. When we bought a house, our close date was moved back a couple of weeks and we couldn’t move out of the duplex on time, Guy was very cooperative in giving us the extra time we needed. If I were still in the rental market these days, I definitely would ask Guy to help me find a place.

My agent Guy was always quick to respond with any of my needs. I have since moved but the house I lived in was an at an excellent rate for the location. I often look for what they have available to spread the word to family and friend. Great property management.

No issues here. Sam has been fantastic as a property manager. As a tenant he was always responsive to my requests. Even helped me in a situation that most wouldn’t help. Thanks Sam!

These guys were the best property management team I’d ever worked with. They were attentive, understanding, and worked hard to make my living situation as stress-​free as possible.

A guy from this company tried to help me find a house. We didn’t end up getting any of the houses he showed us but it was only because the owners chose not to rent to us for one reason or another. I need a new house to rent again as soon as SXSW is over and I’m not planning on going anywhere else to ask for help. I’ve had 2 – 3 other real estate agents help me in the past. They weren’t bad, but at the end of the situation I either felt like I didn’t get what I needed or I settled for something that wasn’t right for me and felt obligated to sign a lease at a place I didn’t really want. The staff here was more than willing to work with me when I felt unsure. They were professional and patient which is something that I value extremely. I would recommend them to anyone and I’m looking forward to them helping me again when I need to move in April.

I worked with Sam Pritchard after moving back to Austin, looking for a nice yet affordable rental on a short term lease until I found a home for purchase. He made the entire process as painless as possible, and even managed not to waste any of my time with properties that didn’t meet my criteria.
There are few things i value more than my time, and I feel this the service provided was perfect for a person such as myself who is always on the go. This was about 8 months ago, and I have since finished the lease and everything was above board and painless. Both the moving in, and the moving out.
I completely recommend this business, and hope you find your experience as enjoyable as I did. Thanks Sam.

Harrison-​Pearson has managed the house where I rent for several years. I’ve always been happy with their flexibility and their responsiveness to repair calls. I’ve rented 3 different houses from them and I recommend them to anyone.

As another realtor in another market I highly recommend to send referrals to Sam Pritchard. For many who don’t quite under stand real estate and/​or property management: let’s spell it out in simple terms. Property managers are to rentals as appraisers are to sellers! Renters will always have something negative to say ESP when they do significant damages to a property like having pets not disclosed, smoking inside the home, and of course always claim they paid their rent on time… There is a standard process we all must adhere to. So an angry evicted renter gets online to «yelp and yell» about how «wronged» they were… Weird how they don’t have an attorney to really prove the case! People… Online reviews are just a place for people to «speak freely»… Do adequate research… Or go ahead and rely on these online review sites that hold one sided biased opinions and consider yourself as well educated as the last evicted renter that didn’t read and adhere to a legal contract. Go team Sam!

Well, I’m sure not going to rock the boat here with a favorable review.
These folks were my landlord for my commercial space. I kept calling to report rodents crawling around in the ceiling but couldn’t get them to show up until I held the phone receiver to the ceiling so they could hear it for themselves. We also had an AC leak in the ceiling and after two months of water sitting in the carpets (they just wanted to vacuum up the water) they fought to replace the mold infested flooring. The last straw was when they wanted us to sign a contract accepting replacement for the AC units that were being stolen in the complex… duh, you cannot insure something that doesn’t belong to you.
Oh, you thought this was over? They «re-​evaluated» the square footage as they were preparing to lease the space to someone else and discovered we had MORE space than they originally told us and BILLED US FOR IT at the end.

This company does absolutely nothing for you. I rented a duplex that was managed by them. I have lived there for almost two years now. When I ask for simple repairs it would usually take over a week and multiple emails for half asked work to be done. They had agreed to fix all kinds of things around the place when we went to renew the lease, and they wanted to raise the rent. So we agreed to raised rent for the repairs. The repairs never happened and the rent went up. After a few more email exchanges they aren’t going to do repairs and instead sell the house. So we got nothing. When they sold the house they didn’t inform the new owners that the water is in their name. Since its a duplex with one meter the owner has always paid. But then our water was cut off for two days because the new owner didn’t know. I had also informed Harrison Pearson about rats that were coming in and nothing was done until months later when the rats had totally infested everything and destroyed the ac vents causing us to have $ 300 electric bills. Then they told us that the pest control company was going to come out three times a week until it was done, and they said they didn’t care about the cost. The pest control man came maybe three or four times total and didn’t even come in the house. He set traps in the attic and that was about it. The house was sold and Harrison Pearson no longer had to worry about it. The new owner even expressed a dislike for Sam Pritchard, the agent in charge of this property. So I would highly discourage anyone from using Harrison Pearson.

I would not recommend using this company. They are very unethical and dishonest.

My daughter rented a duplex from this management co. The unit was dirty, and had filthy vent filters which we replaced ourselves. They gave her a walk through list, but didn’t actually walk through with her.. She was inexperienced with walk throughs and didn’t know to check everything when she moved in
.The old, cracked blinds were coated with dust, and one of them fell off the hooks at night on one of the grandchildren.
The garage had rat droppings and half of the ceiling in the garage was gone, and there were holes in the walls where any wildlife could get in. There were roaches in the garage also, and a coating of dust everywhere, and a strong rodent smell. The garage was where her washer and dryer were kept.
When she moved out, we cleaned the place very well and left it in better condition than when she moved in. There was no exit walk through to let us know what else was required to refund the full deposit.
This management co. charged us for the filthy old cracked blind that fell on my grandson, and to clean the ceiling fans, which she cleaned when she moved in. The first indication we had that anything else was needed was when we got the refund check with the amount for the ceiling fans cleaning and the blind repair deducted.
Do not do any business with this co. as they are not interested in in the upkeep of any property they manage, just collecting fees and rents. If you are new to renting or leasing, ALWAYS get a walkthrough WITH the mgr or agent, and have them acknowledge the condition of the place when you moved in. Don’t just let them hand you a walkthrough form. You have no proof that things were in the condition they were in, The manager of HP is very rude and hostile, no need for that.

The managed our condos that have 12 units. Every time we called about getting repairs or maintenance taken care of, they acted more than put out that we were calling. When we questioned the cost of some repairs or requested multiple bids so that we can get the best prices they REALLY acted put out. Often, nothing got done until repeated requests were sent.
We have switched management companies and I am SHOCKED at how much we had put up with at Harrison Pearson. oh– and the new company is almost HALF the price.