Groovy Lube Center

Wow! This place is awesome. I was calling around for wait times and prices for a basic oil change. Most of the places that I had called were on a 2 hour wait. This place had the best wait time (30min) AND the best price ($ 22 after my coupon). I went there and was greeted right away by friendly staff. They had a nice waiting area and even a small kids play area which for me was awesome considering I had my 2 year with me. We waited for about 20 min and they were done which was under the time I was quoted. I wish I could remember the guy’s name that helped me bacause he was so nice and accommodating. I will definitely be coming back here for my oil changes.

This review is for service I received in 2013.
They installed a new battery with an oil change. Not more than 6 months later I started having start issues. I took my car to another shop and because the battery was new they went on to check other issues it may have been. Long story short, after dealing with this the car finally acted up while in the shop and turns out the battery was bad. Replaced battery and noticed the battery was the wrong size!
Turns out the battery that Groovy lube installed was the wrong battery. Now that it is out of warranty there is nothing they can do… Surprise, surprise!
They told tell me that any battery can do this after two years… That’s all fine, I’d they had put the right size battery in my car in the first place.

Was there for a simple state inspection. I arrived at 750 and was told they opened at 8. No issue with that. However 40 minutes later I try to find out what’s taking so long, I’m told that there was another car in front of mine. That’s strange because I was the first one there. I then asked why my car was sitting outside of the inspection Bay with the windows down and running, in the rain? I was told that it’s apart of the emission testing. funny because I don’t remember that on any part of the test when I took the test and got my license. My car was not plugged in to the system, it was just running with the windows down, while raining. I don’t recommend this place or will ever come back to this place for anything.

Used them for years but recently have gotten very poor service. We stayed with them too long. Do not recommend.

I have been going to Groovy for several months since I moved to Austin in June 2015 for all my auto service needs. Excellent shop they always are friendly and honest. Good prices and will give you coupons and discounts to help you out whenever they can. I highly recommend them for any of your auto service needs.

Excellent work done. Quality guaranteed parts and labor.
Great staff. Patient and considerate. I recommend this store.

I’m from Dallas and my son broke down 30 miles north of Austin last weekend driving to ACL. So a friend recommend this place for me to send him. So glad he did !! I had AAA pick up my son and his car and get them to Groovy. I called Miguel at the shop ahead of time to give them the heads up that my boy was going to be arriving about an hour before they closed on a Friday. Miguel was super cool. I also told him that my son needed the car back by Sunday to drive back to Denton where he goes to school. Miguel said «No problem, we’ll be waiting for him when he gets here and we’ll get started on it and let him know what the issue is. «And they are open on Saturdays as well ! My daughter, who goes to school in Austin, picked him up, they went ACL and had a blast, while Miguel and his team are working on the car. Replaced the Water pump, Idler pulley, thermostat and belt at a groovy price for emergency service and gave us a 10% AAA discount. They also informed me of one of the fans not working properly, but stated it wasn’t an emergency issue, but should be looked at once we got it back home. Then, just when ya didnt think it could get any better, they even stayed after hours on Saturday, and called me 2 hours after closing time to let me know they went ahead and put a toggle switch on the car to work the fan, so they and myself would have peace of mind of his car not overheating on the way back to Dallas. His car is running better than it ever has, and my son actually digs the toggle switch on the dash panel. Made his Jeep look even cooler !
Groovy is keeping Austin (and Dallas) groovy and on the road !!!
Thanks to Miguel and his team !!!
Chris

Great, quick and honest service. Even fixed an ongoing ignition issue for FREE. Was a pleasure to work with theses guys– they remembered me, made conversation and they even gave me 15% off to review them, which I was happy to do. This will be my auto repair and maintenance go-​to from this point forward!

Three serious mistakes last time I had my oil changed here: 1) During air filter inspection dirt was shaken into the air intake causing engine failure and light to go on. 2) dirty motor oil smeared on my console upholstery and leather steering wheel. 3) Mechanics inspection said I needed rear brake job and during double check at a major tire chain I found the brakes to be in nearly new condition.
Groovy Lube didn’t apologize for oil smeared on interior, which I had to clean up, but did say they would charge me over $ 100 on diagnosis for engine failure. Once they realized they had shaken dirt into the air intake they made up an excuse that some other mechanic had done it in the distant past but didn’t charge me…
I don’t even want to know why they lied about my rear brakes being 85% done and don’t have time to file a BBB complaint. I have generally had good experiences with mechanics and this is the only time in 35 years of driving I have encountered such incompetence, negligence and possible fraud.
Beware — things are NOT Groovy here!

Not Groovy at all. My car decided to not shift out of park, so I had it towed down the street to Groovy. The next morning I was told that my transmission «was gone» all of the gears were «gone” — what does this even mean? I asked them how this could have been possible, and what lead them to that diagnostic and they gave me no clear answer. There were no signs to having a bad transmission prior (no bad smell, no fluid leaking) just a frozen shift stick, which seemed electrical. They told me it was not an electrical problem and they could replace the transmission for a price over $ 3,000. I paid them for the diagnostic, $ 120+ and towed my car to a transmission specialist nearby for another opinion. They also decided to stick a pen into some parts of the shift, causing it to break and explode everywhere, and they never cleaned it.
There was nothing wrong with my transmission, just some electrical issues behind the dashboard, an hour of labor to fix.

By appointment ONLY now. NO DRIVE UPS. So it’s a slim chance for same day service. Not groovy at all…

Best service! They were so nice and communicated with me perfectly. The price for the headlight repair was awesome and I was in and out in under 45 min. These guys are the best. 100% recommend them! I will absolutely use them again!

When I first walked in with my vehicle to balance and rotate my tires, I was immediately greeted by Aaron. He was helpful from the beginning, and even walked out and inspected the tires with me, he recommended an alignment and after being told a reasonable price, I went for it. I also told him there was a problem with the steering, and was told they would run a diagnostic. I left the vehicle with them and waited for the call.
Shortly after, Cristal called me with a few questions and recommendations. When I told her that we couldn’t afford one of the recommendations, she didn’t push me only recommended I take care of it soon and offered a short term solution. I had forgotten that we needed an inspection and upon request they also agreed to take care of that.
Their customer service is wonderful, their waiting room comfortable (although they do offer a free shuttle) and their costs reasonable. I would gladly recommend them to anyone and I will be back!

This place was great. Did exactly what I needed in less than 30 minutes.
I needed a state inspection and they had originally told me that it was going to be an hour or more till they got around to it but sure enough… bam!
The customer service here is great. All of the men are friendly and well trained. They did not dirty up my car, take it for a joy ride, or try and tell me I need a oil change or a new transmission. Because we all know that bull ish has happened at least once. cons…
Not here though! I would highly recommend if your in the south-​side and you need some auto maintenance, to come here. It is right off slaughter and is super easy to get to.

Aaron was awesome! I had initially called early in the morning to schedule a pre trip maintenance check due to preparing to travel 2000+ miles from Austin to southwest Maine and wanted to make sure everything on the car was good to go.
Originally I was quoted around $ 90 for the oil change and pre trip maintenance which seemed quite reasonable, and also was advised that any charges from the pre trip check would go towards any necessary fixes.
Turns out 2 tires needed to be replaced (knew of this) as well as needing high beam bulbs and cabin/​air filters (all of which we had put off as long as possible).
It came out to roughly $ 460 for parts/​labor, which seemed typical. But Aaron was able to pull a few strings and not only got us 15% off, but also he waived the oil change and pre trip check fees!
We will definitely come back and recommend Groovy Live to anyone needing work done on their vehicle at a reasonable price!

Went in for a state vehicle inspection. Guess the inspector was having a bad day. Work was done in an acceptable amount of time and I paid and walked out to the parking lot to my truck and there were hundreds of pieces of the old sticker all over the dashboard and floor mats.
How could you not notice that before sending the vehicle out? First and last time here. I have a bunch of service work coming up and was looking forward to using groovy lube because they are local.
Don’t really have any confidence in the kind of quality of work that will get done. I realize the inspector probably wouldn’t be wrenching on my vehicle.
I just am floored if it was intentional or somehow got over looked. If suggest you up your quality control Groovy Lube because I wasn’t feeling so groovy. Back to the dealership for service work for me.
To their credit I did find the manager who apologized and offered a car wash at H20 the next door after walking out to the vehicle with me.
Honestly though I’ve had a better service experience at sketchy looking Jiffy Lubes before. Wouldn’t have expected it to be such a disheartening experience here.

The constant screeching from my brakes reminds me daily of my disdain for Groovy Lube; this review should have come months ago.
Over a year ago, I went to Groovy Lube for a free brake inspection. It was hours before I heard from anyone at the shop and it took several conversations with the rude receptionist before I was notified that my rear brakes had been replaced. Replaced without any prior notification or approval.
Within a few days my brakes began squeaking horrendously and in a refusal to return to Groovy Lube I went to another shop. Long story short it was finally determined that my brakes were «fine,» but would screech forever because of the cheap quality.
I took this issue to the Groovy Lube manager who urged me to come in and make sure I had not received a faulty set of brakes. She was very nice, but insisted that my brakes were in top condition. She also claimed that none of the mechanics heard any noise.
I am going to choose not to make a jab about anyone’s quality of hearing… But seriously! My car squeaked its’ way out of that parking lot and has continued clearing pedestrian crossings and alerting my neighbors that I am home ever since.
Save yourself the time, money and sanity. Go anywhere else!

The man who worked on my oil change in October told me that i would need an axle shaft assembly replacement and gave me a quote for around $ 350. I said okay and told my husband about the issue. I have been taking my car there since they opened a few years ago and thought i could trust them. My hubby was skeptical, so today went in to get another oil change, guess what? NO ISSUE with the axle. the car was in excellent condition according to this worker. My husband told the guy what was told to me when i went in and after checking the axle again came back and said everything looked great and he apologized.
these guys used to be my go to oil change place… loved going there because they are local. BUT WILL NEVER GO AGAIN! Why do these places think that they can mess with women and get them to pay more for work that doesn’t need to be done! it is SO frustrating… if anyone knows a honest mechanic that i can go to then please let me know.
Shame on you groovy lube.

This is the only place I’ve gone to for oil changes since we moved to Austin in 2009. And one time, these guys really saved my life when a quick repair needed to be done. I was alone with my young children, far from home, and suddenly a part of the body of our car was dragging on the road. They took us right in & fixed it in no time. Because of that, and the countless FAST oil changes I’ve gotten from them, it’s the only place I’ll ever go!

My car passed inspection (and pretty dang fast for the end of the month!) Clean facility and friendly staff. I’ve wondered about this place for years, glad I came in.