Goodlyfe

Another update! It’s a little over a year later and my apartment was never cleaned again. Gabriel and his team were full of empty promises. Does this company even exist anymore? Please, step away. Click on another cleaning company!

Horrible! I should have read these reviews a long time ago when I originally tried to make my limo reservation from a groupon I purchased last year and was told they had no availability until December. They are now red flagged on groupon and I got my refund today. Thank you to groupon customer service for being quick to respond and processing my refund. Stay away from GoodLyfe! They don’t answer their phones anyway.

CALLING ALL FOLKS WHO BOUGHT THIS LIMO SERVICE FROM «BUY WITH ME»…after reading these reviews i realized WHY this company never returned my calls and that I was NEVER going to be able to book a limo ride before July –my expiration date. So I contacted
the folks who bought
last year. I told them about your reviews on Goodlyfe, pasted a few of them into my email [mostly the ones who mentioned «fraud”] and pleaded with them to make the purchase «right». They responded within the hour, offered apologies and said since they did not receive the money from the purchase originally and did not have the buywithme credit card info they would not be able to refund the money, BUT they did offer store credit to
which is HUGE and offers all kinds of retail products. I was very, very pleased with the outcome and immediately contacted my boyfriend [for whom I had purchased the original limo ride] and told him, have fun picking out something-​you just got a store credit! He was thrilled! Contact
. They are awesome!

If i could give 0 stars, I would.
Total. Effing. Scam.
Do NOT buy any of their groupon’s or moolala’s or any other deal. Impossible to get a hold of, rude and supppppper shady.
Normally I’m not all about the super negative reviews, but in this case, I feel it necessary.
They messed up our reservation times, then went AWOL. We called, we emailed, we tweeted. And finally we called MooLaLa who we purchased the limo deal from. Luckily, we were able to call MooLaLa and get our money back (they agreed that the company was very shady), but it definitely ruined our plans, and was very upsetting overall.

A limo was supposed to show up today and take a group of us ladies on a wine tour. They never showed up and nobody answered our phone calls… thanks for nothing, Goodlyfe! Beware of this shady outfit!

Absolute disgrace of a company. Reporting them to the Better Business Bureau. Any company that considers it acceptable to have a limo NOT show up after I called to confirm THREE TIMES (because they were so sketchy) should be shut down immediately. They never showed up. They never called. They do not have a working emergency number, and nobody is at their office. They are already on Thanksgiving vacation until November 28, and Thanksgiving isn’t for another six days. Do not ever use this service. They do not deserve customers. ABSOLUTELY UNACCEPTABLE. SHOULD BE SHUT DOWN.

NEVER, NEVER, NEVER USE THIS COMPANY FOR ANY SERVICE! I reserved a limo for last Saturday, November 5 at 6:30. It never showed up, they had no one to answer the phones when I called, and what’s worse, when I finally got hold of someone in «management» the following week (after 4 days of trying) I was simply told they have had some «changes with personnel» and apologized for the confusion. Based on other reviews, looks like their cleaning service is just as bad as their limo service. STAY AWAY FROM THEM!!!

DO NOT USE THIS SERVICE. If you got a groupon, return it. I received a 2 hour cleaning coupon from a friend. I thought it strange that the man on the phone called me Madam. He knew me name. Also, I thought it strange that the cleaning person would arrive between 8 and 12. But, for such a nice treat, I would make 4 hours of my day available. I ignored the other Unilocal reviews. The lady who cleaned arrived at 9:15. She reminded me that she would only be working for 2 hours and what were my priorities. I told her the bathrooms and the floors. Due the negative reviews on Unilocal,and nowhere on their website does it say they bonded or insured, I decided to stay while she worked. After an hour of work. She said she was done. She asked to use my vacuum, and asked for a garbage bag. Then offered to dust if I had a duster. Seriously, shouldn’t professionals have commercial grade cleaners and tools? Additionally, she didn’t pick up the soap or shampoos to clean the shelves underneath. And while looking at the floor under my desk, she didn’t clean under it either.
I would have been much happier to take 4 hours of my day cleaning myself. And, they ruined a lovely gift from a lovely friend.
I called their offices to complain. They asked me to hold to see how to remedy this situation. No Thank you. I have no time or patience for your 4 hour window of availability AGAIN.
JUST TERRIBLE.

This company is a hot mess!!! They don’t return phone calls. It’s very difficult setting up an appointment. No one ever answers the phone. And they don’t make good on their word. I purchased a Moolala deal with the intent of hiring them to clean my house prior to hosting a baby shower. I purchased the deal well in advance if my target appointment date. I called them to setup an appointment and had to leave a voicemail message. One week later and no one had called so I called again. Someone called me back but I missed his call. I called back 2 minutes later and was told he went to lunch. I left a message. I waited another four days with no return call so I called again. I begged the person on the phone to schedule an appointment with me which he did. The crazy thing was that they gave me a four hour window and said this was standard protocol. They don’t give definitive appointment times. Who does this besides the cable company? He told me that they would call me fourteen days in advance to confirm my appointment. Not surprisingly, I never received a phone call so I called Moolala and got a refund. This company is a clown show!!!

SCAM.
Purchased via Moolala. Same story as everyone else on here. Rude, repeated no-​shows, have spent multiple days waiting for service that never comes, and have yet to see any service. Avoid.

I agree with Katie, This company is a fraud. They seriously need to be investigated. I purchased a morgans deal for 2 hours of housecleaning from Goodlyfe. I called them about 4 weeks ago and made an appt for today for them to come out. They contacted me last night after they were closed and asked me to confirm the appt when i went to call them back there was no way for me to leave a message on their machines, i called again and the same thing. This guy called me this morning at 730 who was rude and told me bc I didnt call back last night that they were cancelling my appointment. I explained to him I did call back to confirm and so he talked to «the owner» about coming back out today since i was already on the schedule and I did call back and they said they would be out from 8 – 12. I agreed and hung up. He called me back AGAIN to then ask me for more money as they charged tax for the item. When I simply asked him why wasnt this explained to me when I made the appointment he rudly told me it was and that he was going to cancel my voucher and that I had an attitude. That is completly uncalled for when I simply asked a question and I didnt expect to be woken up at 730 to be yelled at that my appt was going to be cancelled bc I didnt reach Gabriel after hours.
From the other reviews it seems as if they are making a business of taking peoples money, making it difficult to set up the service and then taking their coupon money and running.
UPDATE: Morgans Deals just ended their relationship with this company and have refunded all the buyers back since they seem to be wanting their money and not giving the service that the customers paid for.

The management team changed. So I have to change 4 stars to 1 star.
They don’t show up for the clean service anymore. I called them and found out their phone menu changed too. There is no way you can leave a message for them. And nobody will answer your call anyway. It seems they only take the commercial clean service now.
Not just me. My friend emailed and called them many times, they have missed two appointments with her. And she told me she can’t reach the company either.
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Below is for the old management:
It seems this company has three types of business: car rental, landscaping and home/​building clean. I used their home clean service.
I scheduled 3 months service at once. The house clean lady showed up on time. She is so fast. I assigned the 2 hours work as other company two maids workload. She finished them in 1 hour. I had to find more work for her to do.
I’m happy how efficient she is. And realized how slow other company maids are.

I have seen this company advertising on Groupon and Living Social for limo service in austin for 60% off. I called the City of Austin limo permitting department and this company is not even permitted to operate in Austin. Calls to the company result in an answer that they are a «reseller» of limo service. ie they don’t own any cars. Beware.