Golden Chick

One of the worst meals I’ve had. The chicken was greasy but at the same time, the meat was dry. The French fries were cold and soggy. The only thing that wasn’t too bad were the rolls, although I would definitely NOT call them «world famous». Won’t be eating there again any time soon (if ever) but would rather have Bush’s from now on since the price is the about the same, but the food is oh so much better!

Worst customer service I have ever received, horrible will never spend 50 bucks there again

It is what it is. Good fried chicken, good catfish, good sides (especially the fried okra and mashed potatoes), and tasty rolls. The prices are reasonable when compared to other similar places and the people are nice.

Golden Chick is great! It is almost right there with Popeyes for me. they have big juicy chicken tenders which is what I ordered on my last visit.
I usually go through the drive thru, but on this visit there was a car parked oddly against the building so I was not sure if I could fit so we inside instead. As I waited on my order I was actually surprised at the other stuff they had on their menu such as salads and the baked chicken. So if you are looking to be more on the healthy side this might be a decent option.
The service here is always kind of hit or miss, but the chicken is great! I also love the mashed potatoes, big yeast rolls and their tea!
The one thing that Popeyes has that Golden Chick does not is the spicy option — that is what gives Popeyes the extra star in my book. Golden Chick is definitely a good option though.

This place will nickel and dime you to death! .35 cents for bbq sauce is so stupid when it is just prepackaged and honestly not that good. Then «corn nuggets» are not considered a side item and there is a .80 cent up charge?!
On top of the nickel and dimeing you the service was poor. The man at the drive through window was rude and didn’t not seem like he wanted the job at all.
I will not be returning to the Golden Chick… Ever!
****i will post pictures of my receipts****

Eh you know it’s fast food. It’s fried chicken. Everything is really bland, the service was okay, took about 10 minutes in the drive thru for the big 20 piece meal and rolls. Rolls are good, not great, the rest was again bland as could be. Asked for ranch and they said that’d be extra, even though my order total was $ 31… ok fine I have a bottle at home forget it! Spend that much on fast food and they act like cheap asses.

Wow horrible place the night manager Michael decided to close 15min early because he didn’t want to fry anything else. I waited at the drive through for 5 min to drive around to see him sitting on the counter on his phone.
When I called he told me if I had an issue to call the morning manager he doesn’t care.

Great fast food.
Bad service, both on the companies part and employees.
1) not allowed to order extra rolls. Isn’t this a restaurant? Why can’t I order what I want? I’ve been here before and never been refused… I assume they want you to order by the dozen perhaps but that wasn’t offered to me either. I was just told «we can’t sell you extra rolls»
2) I’ve been waiting in the drive through for 15 minutes. Ive had time to write this review before getting my food. Could I have gotten off my lazy ass to go inside? Yes but the line wasn’t that bad and now I’m stuck.
3) they were out of the entrée I wanted as well

Great food. Better than KFC or Popeyes. This location though has nothing but jerkass excuses for employees who know nothing about customer service, courtesy or even professionalism. Avoid going in and just stick to the drive-​in.

OMG their chicken is so freaking good! My first time ever trying Golden chick was a couple of weeks ago. My roomy went and got him something and i asked him if he could bring me back a chicken leg. I was wanting to try something different other Church’s and Popeyes. Man o man this is the best fast food chicken I have tasted. Their sides suck. The sides have no flavor whatsoever which is a disappointment but their chicken and tea is good.

I stopped going because the people there take at least 35 minutes to get your food out and really don’t get why if everything is already pretty much done.

Down home cajun dirty rice! Best I have eaten in Austin. Not many places that still use chicken livers in their dirty rice these days. Grew up in the bayous, good to know there is a place to get some real dirty rice. Just wished they would add some gumbo!

I’ve been eating Golden Chick for years, and finally decided to put my love affair on paper. I’ve sampled Hartz and Bush’s (which has an exceptional reputation for some reason – I felt terrible after eating it) but nothing can hold a candle to Golden Chick.
Let me begin with what I’ll call its adorable faults. More than half the time the mashed potatoes are a dried-​out lump. Every once in a while the chicken is tough and stale. I got burned cheese sticks once, from a very apologetic cashier. The rolls are a lottery of shape, fluffiness and freshness. BUT. No more than one item ever fails at the same time. 75% of my bag is spot on. And the employees have always been friendly to me, willing to do substitutions, and almost always throw in extra food.
Plus, if you’re a fan of their spicy chicken, which no other restaurant does nearly as well, they now have individual packets of Zing to keep at home in the likely event that you want to throw it on something else, or the likelier event that you ordered spicy chicken and they forgot.
It’s not conventionally «good» food. It’s not even especially good soul food. It’s that indulgent, shameful, trashy, wonderful junk that you need when your stomach shuts up and your gut calls the shots. And nobody does it better.

I wrote a review for this location before but I guess the listing changed. I have always loved Golden Chick, the only place that does fried chicken on a close level is Bush’s Chicken. That said they always seem to hire the dumbest employees and biggest high school delinquents that they can find. The service is generally slow as molasses and they don’t even try to fake it.
But damn the chicken is good. Big, Juicy Tenders. Large Fluffy Rolls. Diabetes-​inducing Sweet Tea. Chewy Yet Crunchy Gizzards. You name it chicken-​wise they do it right.
Not a big fan of their fries and mashed potatoes but that’s cool because that saves room for more chicken goodness.

Okay, I have to vent! I was having a bad day already due to having to run around trying to cash a check from a new company that I started work with recently. (Don’t ask) Anyway, on my way back home from my tiring journey I spied Golden Chick on Stassney & 1^st. I thought to myself, «Wow, this is what I really need to perk my day up — some fried chicken livers!» I went thru the drive-​thru and told the person 3x no gizzards — only livers. I ordered the 12-​piece. I got home and had a box full of only gizzards. I called the store and the manager rudely told me that I had 24 hrs to return it or I could not exchange it for my correct order.
I went back the next day with box in hand with the receipt. I expected atleast an apology or «Hey, here is a coupon for $ 2.00 off on your next visit». The girl at the register asked me if I wanted to have a drink while I waited and since I had already paid for a drink with my incorrect order, I said yes. She was reaching for a large cup and the manager said rudely, «No, give her a small». I said no I want a large. The manager never came to the window. So, I asked the girl at the register what kind of compensation do I get for having to come all the way back to exchange a wrong order. The manager finally came to the window and said that the only thing we can do for you is exchange your order and then slammed the drive-​thru window on me. I asked the girl at the register to get the manager for me again. The manager came back and I asked for the the number to their corporate office. She slammed the window again and came back 5 minutes later with the number and the preceded to slam the window again.
I got my order and the food itself was really good. The employees inside were really nice except for the MANAGER FROM HELL. I had asked the girl at the register what their store number was and she did not know and another employee came to the window and explained they did not have store numbers. They all seemed mortified by the managers behavior.
I called corporate where a lady apologized time and again and told me she would call the owner and have him contact me. I never got a call.

After a bad first impression from a different location, I avoided Golden Chick for many years. Out of desperation I came here for dinner before a night out and…
I was so impressed! I accidentally pulled in right when they closed, but they didn’t even say anything and served me anyway. It was hot, fresh, and delicious. Totally unexpected…
To manager of this location– your Saturday closing crew all deserve raises. Thanks!

This location has fried chicken livers/​gizzards, which not all of them do.
Also nice to see an employee hand dredging and frying all the chicken right there in plain sight.

I ordered a Fried Chicken Breast & Fried Catfish for $ 2.90.
The Chicken was crunchy, juicy and tasted great.
The Catfish was crispy and fresh.
A great Home-​style meal from this Drive Thru.

You know, it’s a good thing I’m addicted to the gizzards… Cuz I’m really getting tired of being treated like a second class citizen.
I know the gizzards are made to order. It’s one of the reasons I keep coming back. I know it takes five minutes or so to cook (four minutes according to the girl at the window today). So every tome I come through the drive thru, I get told to go park somewhere and they’ll bring it to me. This happens regardless if some one is in line behind me or not. Today, I waited in line behind someone for ten minutes, then when I reached the window, I was told to go park. Me. Not the car I had to wait on. Didn’t you guys start cooking my food when I ordered? Ten minutes ago?
If not for my addiction, I’d tell YOU to go park it. You better hope no one else in the immediate area starts selling gizzards.

Lord have mercy. Let’s see… perfectly crispy and salty fried okra and crinkle-​cut fries with four chicken tenders and a gigantic iced tea for about $ 8.50…
That was fucking indulgent.