Global Sedans and Limousines

WORST LIMO COMPANY EVER!!! had a reservation for noon waited for over an hour after calling all morning for our reservations, never heard form the them till 11 pm saying that it was our fault they had to cancel the wine tour… NOT WORTH any of the headache!!!

Should have read these filtered reviews to stay away! We tried to book a wine tour through Living Social. Deal was sold out so I called Kingdom Chauffeurs (originally named and subsequently taken over by Global) and they gave me another deal — outside of LivingSocial.
They tried to cancel my tour saying they were severing all ties iwth LIving Social and cancelling all of those booked deals. When I reminded them that we were not booked through LS but through them directly, they reinstated my tour for July 13, 2013.
That Thursday before, they charged my credit card 20% tip for the full price of the trip for gratuity charges that we thought we could pay during the tour. When I booked the person told me the credit card number was needed for any overage that may happen during the trip (okay, fair enough) — he said NOTHING about being charged a tip upfront or ANY AMOUNT prior to the trip date.
When I called to complain they were impossible to get a hold of and never returned my calls or emails. When I finally spoke with someone they basically said, «sorry — that’s how we do it» The Voucher was $ 360 for 9 people in a limo tour the tip was $ 75.
At 5PM the night before, I received an email cancelling my reservation. Apparently this happens a lot as stated in the reviews posted here on the filtered site. They said the AC had gone out in the limo and they weren’t going to get it fixed in time. Uh, don’t they have other limos? Other people could have been cancelled instead of 9 women that worked for months to get a coordinate schedule together. It was a birthday celebration and schedules had been adjusted, time taken off from work, kids taken care of, and husbands on there own for the day.
Well, after multiple calls and emails, they never called me back until Monday. They refunded the cost of my tour (Kingdom Limos) but it took over 3 weeks for me to wait on the refund on a $ 75 tip I never authorized. They refunded over $ 300 in a couple of days time but $ 75 was going to take 30 business days. Uh uh, I called my credit union and they gave me my money and I hope are still not fighting to get the money from them!
Do not book with this company. I have heard no good reviews and if there are any, it’s probably someone they know.

This is a terrible company! I would give them 0 stars if Unilocal would let me. I also booked a 6 hour winery tour for myself and 7 friends. The limo was supposed to pick us up at 11am on Sunday. I called the Monday before the reservation to verify they had all my info and I had a couple questions. I was told everything was scheduled. Then Sunday morning I woke up to an email from the company canceling our tour. I have already paid for the tour plus gratuity and I have called them about 50 times since receiving the email but no one is answering the phone! I have left messages and sent emails and they have not even tried to contact me back! I cannot believe how unprofessional this company is. I should have known not to book through them when I couldn’t get them to answer the phones from the beginning! My advice to anyone looking for a limo company… FIND SOMEONE ELSE!!! I wish I had read the reviews before I gave them my money. Now I have to fight to get it back! :(

Horrible service! We had a schedule wine tour at 1:00 — never showed up! And we have prepaid for service and gratuity!