Gables At The Terrace

I would not recommend this complex to anyone. Our place flooded in October. Mind you this was from the window in the master bedroom. (we live on the first floor). After 3 months of asking about repairs to the interior they finally «repaired» the apartment. By «repair» I mean painted over the water stains. Not worth the price.

We are living here for 5 months and this has been the best living experience I had in the US so far with some exception I will detail under.
All the staff is 5++++ stars. Since day 1 very friendly and professional. Same to say about the neighbors, majority are very cordial and friendly. The amenities are great so we generally very happy here. The bad thing is the quality of construction, but this is something systemic in the US I assume. You can hear anything your neighbors do, when they go to the toilet, shower, score a goal etc… Also there is a low level of attention to details when the apartments are prepped. we have paint droplets allover the ground. Windows are permanently with moist between layers, and the management says «its normal». Our varanda mosquito net has been repaired several times… but next day its back with the same issue, and they won’t simply replace it. We will move out mostly because with the sound proofing. I surely recommend this place because of its staff!!!

I moved in mid August to the Gables at the Terrace. The place is very clean. My unit seems very solid/​well built, and new appliances that have been installed in the kitchen are terrific. The community all seem very civilized and nice. It’s surprisingly quiet for being so close to Mopac. I’m very happy with the place.

This apartment complex is well worth your money. Yes, the parking sucks. Not only are there very few spots close to my building but most of them are only big enough for well, a smart car, super tiny. The complex is well kept overall from the landscaping, pet area clean up stations and poop scooping service, to the daily valet trash pickup from your door. The maintenance crew has always been adequate and friendly. The garages are really nice to have as well. Very dog friendly! This is an older property but they do have some updates to the hardware, fans, etc. Lastly, we love the location! It is on the Greenbelt and has easy access to south and central Austin.

Ive lived at the gables for almost a year now and the area is nice, great community but when problems happens you have to twist someone’s arm off. Also the parking spots around half the complex are smaller then texas state law
«9.2.6 Dimensions
All parking spaces, exclusive of access drives or aisles, shall consist of a rectangular area not less than eight and one-​half (8 ½) feet wide by eighteen (18) feet in length except that parallel parking stalls shall be ten (10) feet by twenty (20) feet.» REF: University of Houston Campus Design Guidelines and Standards Parking Lot Design Standards.
My car was also just towed $ 200 fee for being in 2 parking spots due to parking spots being too small. Id advise going somewhere else unless you want to pay high rent for low end apartments and get the shaft for their own parking lot mistakes.

I lived here when I was in Austin for about a year and absolutely loved this place. I don’t understand why people keep complaining about parking. I never had an issue. The only thing I would complain about is the occasional cockroach and gecko that would pop up (that freaked me out… i keep my place clean too), but thats what happens when you move close to the greenbelt. I loved the pool and my little apartment and being close to downtown without paying downtown prices (also was nice to be close to ACL Fest.) They were extremely helpful when my company relocated me to LA. I have suggested people to move here and will again!

I moved here even after reading the reviews and I was surprised. I haven’t encountered a single issue. I love this complex more than any other place I’ve lived (and I’ve tried at least 5 different complexes). Management has been nothing but helpful, maintenance is EXTREMELY responsive, my apartment is beautiful and well kept, and I’ve got a great view. With most negative reviews being about parking I just bought a garage for $ 90 a month. I don’t think that’s bad knowing my car is always safe, not to mention the extra storage! The landscape and pool always looks great too. They’re proactive about blasting emails about picking up after let’s and keeping them on a leash which is a plus.

I agree with the other negative reviews here.
The office staff is VERY unresponsive to problems. Paige is a joke as a manager.
I will say that the maintenance staff is very good, but they are restricted in what they can do to fix problems, by management.
Noise from above apartments is unbearable.
Parking is NON-​existant, unless you pay extra for a covered space or a garage. I can’t stress this enough, there isn’t enough parking for the people that live here, let alone any guests you plan on having. They might provide 2 parking passes per apartment, but there are no where near 2 parking spaces available per apartment.
We’ve also had a mold problem that has yet to be resolved in the bathroom.
And the «fancy» trash pick up they have is a joke. It doesn’t always happen when it’s supposed to, and because there is pick up, some people tend to leave trash out at times when it’s not going to be picked up, so the whole place looks trashy.
The mail boxes were robbed twice a few months ago and we were without mail delivery for several days.
The «gated» entrance is left open from 7 – 5 everyday, so it’s not very secure given that that’s the time when you aren’t at home and robbers are most likely to try and come into your apartment.
Not a good place to live, don’t move here, you won’t be happy.

As a fellow (current) resident, I have to comment on the following:
— PARKING IS *TERRIBLE*! If you CAN find a space, I hope you have a SmartCar and not a full size sedan or SUV otherwise you WILL have door dings and scrapes all over your car doors. :(If come home anytime after 6pm you will have difficulty finding a place to park (unless you pay $ 55 extra a month for carport or $ 115/​mo for a garage — which availability is limited so good luck with that too)
— units are definitely dated (mine is) but I think they are making updates but who knows which unit you will get or if they will charge you premium for the upgrades.
— the mgmt is rude and not very helpful. The girl we signed our lease with was very sweet and super helpful. She is NOT the same person as the Community Manager which is the person you will deal with for any and all issues. Beware, she is not very nice or flexible. :(
— the gates ARE broken at LEAST once a week and are a major pain to deal with.
We are not renewing our lease!
Only nice thing about this place is it’s right on the greenbelt but there are a ton other places that have direct GB access too with better parking, nicer staff and more modern amenities.

absolute garbage… the place is run down and looks like something out of a bad 80s movie. the management is not flexible and buries certain «terms and conditions» in hopes that you dont realize that they are in there. they dont monitor the parking situation and when it gets crowded you have no where to park. in my unit i have had air conditioning issues since march — nothing better than trying to sleep in an 89 degree apartment at night.
let’s not forget about the lack of water pressure in the place… showers are awful. i also have the joy of a dishwasher that can wake up the dead. so i send all these items into the service department to see if they can fix them… response: that’s just how it is.
so to sum up, if you want to live outside of the city in a place that hasnt been updated since the 80s with no water pressure, people that take up two parking spaces consistently, a dishwasher you cant use when you are in the unit, sporadic a/​c service and management trying to hide their t&c’s to keep you there longer, than this is the place for you…
OH — almost forgot… the gates are broken every other week and there have been a few recent reports of people getting their cars broken into.
oh — if you like car2go as much as i do… good luck. this location is literally a block from the border of the car2go radius and there is NEVER one there.

I love the few employees at the office that I’ve gotten to know (Lindsey Doug Nicole) everyone is super helpful and super nice. maintenance is really friendly too. I took away one star because my car got broken into so security could definitely be better :(

I have lived at The Gables at the Terrace for a year and one month, and I love it! The parking is a little sparse but I have a garage that I am able to park in front of. A HUGE plus: The Gables at the Terrace is on my favorite mountain bike drop-​in to the Barton Creek Greenbelt!
Maintenance is always very responsive no matter how small the issue I report to them. The only way Maintenance could be any better is if they were able to see the future.
PC

Save your self a lot of money and find another apartment complex!
1. The parking is aweful. There is not a lot of free parking. And if you do anything wrong, then expect $ 195 towing fee. Ruthless!
2. The apts are old and not worth the price hike.
3. Upon move out is when they try the hardest to screw you. First they don’t give you the proper paper work to fill out, then say it is your problem. Now you are stuck living there 60 more days. Then they try to go find additional fees to charge you.
4. I saw my maintenance guy once a week and it took him 4 times to fix a screen. Actually 1 screen he never could fix and the apt tried to charge me on move out for it.
5. The apts have not be renovated ever yet they raised rent $ 200 a month. They even raised their own staffs rent!
6. The place a security officer at the pools on summer weekends, make you check your name, and you are allowed 2 guest ONLY! WOW.
The list can go on. They look nice, but are a pain to get to. They are close to nothing so you have to drive everywhere…
Do yourself a favor and find a new apt and save the headache and issues you will have here.

I moved into this complex in June and I“m not impressed at all. I work out of town four days a week and the parking policies at this complex are extremely annoying. I can’t give anyone a gate code, they don’t allow them to call so you can let them in… so frustrating when I need my friends to house sit and/​or pick up my cat for the week. Parking is terrible and the «enforced towing» is inconsistent. They towed my sister after she forgot to put the parking permit on her car, but other cars without one have sat for days and days. Good things are the valet trash and the maintenance department is always extremely responsive. I do like that they have shredders next to the mailboxes. I probably won’t stay for the entire lease, I can’t imagine how annoying this complex would be if I were home every day and wanted to have friends over for dinner.uggh.

I had some weird issues w/​management when I first moved in, but once I got that settled, I find it to be just fine so far (about 2 months in now).
Pros:
Safe
Quiet
Clean
Parking is decent
Close to Downtown
Cons:
Not close to ANYTHING, you MUST drive everywhere you go
No planned resident activities (I moved here not knowing anyone and it would be nice if they at least attempted to form some type of community involvement)
Need more dog poo bins, perhaps then folks wouldn’t leave it laying around everywhere.
Rather pricey.
If you’re looking for the downtown Austin lifestyle (or to meet people at all), please do not live here. If you’re looking for a quiet, clean, safe place this should work just fine.
Oh, and I did have some wasp issues my first month, they took care of them pretty quickly.
AND if you live here or have questions about living here, I started a facebook group for residents (Gables at the Terrace Residents), so feel free to join!
Update: Our gate was broken open for what seemed like 2 – 3 weeks AND there were 2 break-​ins overnight about a week ago. They didn’t really give us any details, but told us to remember we’re required to have insurance. Downgraded to 2 stars.

I recently moved to Austin from DC, so it did not take much to make me happy in regards to rent price, as literally anything would be cheaper than living in DC.
I’ll echo many of the other reviewers: parking is not ideal, but I paid the extra money for a reserved garage space which makes all the difference. It is an enormous pain to have people come over. Because the property is strictly remote-​accessible, you have to meet people at the gate to let them in– especially annoying since I live at the very, very back of the property.
The office staff is not helpful nor responsive to phone or emails. They have even been rude on the occasions when I come into the office to address issues. This is an issue echoed by the other reviewers, and I agree– the office staff SUCKS.
Get a top-​floor apartment or you’ll regret it. The floors/​ceilings are paper thin, which led me to believe I am living below a football team.
Ask for a site map if you are unable to view the property first hand. I’m so glad that I did– as I was able to select a building at the back of the property with great access to the greenbelt and beautiful views.
Location is great– easy access to downtown and they have all your basic amenities that you’d expect for an apartment in this price range. Note that as of 5/​2011, GPS is unable to find this address.

We’ve lived here for 3 years, and just received a renewal notice for our 4^th — with a rent hike of 20%. The apartment has had no work done since before we moved in, and many appliances, finishes, most carpets, and tub are in need of repair or replacement. Additionally, the complex has gotten increasingly lax over the last 2 years about things like managing dog waste left behind by irresponsible residents, and patrolling the pool area. Currently, the pool is completely unusable on weekends, because large crowds of (mostly college age) non-​residents descend on it every Saturday and Sunday, occupying all lounge chairs, blasting music, and making a general mess of the place.
In light of all this, we were very taken aback by the proposed rent hike. In attempting to address it, we’ve hit nothing but dead ends. We were referred to the property manager, Paige, who was not in the office during business hours on our first visit (company meeting). We made an appointment with her for the following week, only to show up today to be told she is out of the office again (family emergency). No attempt to contact us and reschedule or cancel had been made. This was extremely frustrating, as both my husband and I planned our workdays around this appointment. My husband made the point to the agent that our deadline for renewing is approaching, and, since we’re not able to reach the manager, we’re considering that deadline extended by a week, at which point another agent came in from the next room, and interrupted by scolding my husband’s tone, saying that she and her colleagues are «just peons» and that we’re only allowed to talk to them if we do it very politely. Apparently, the fact that our time was disrespected, and our efforts at addressing an issue have been fruitless for 2 weeks — was not important.
As clients, we absolutely don’t feel like we’re currently getting our money’s worth at this complex, and the level of service is appalling for such a large organization. With the convenient location, and the reasonable rate we paid until now, living here made sense. With the upcoming rent hike, it’s a total bust.

I currently in there and overall satisfied, except of one think that happened today which is is my opinion worth it to make it a separate review.
I forgot one night to put on my parking permit (tag) and got immediately towed away. That complex is already only accessible by remote control and far away from any strange crowds that could park here. But without any warning the towed me to the other end of austin which made me a taxi drive of $ 50 and another $ 190 to get the car. That is totally ridiculous. And as I’ve only rental cars I cannot put on the permanent tag at the windshield.

The good:
Nature! The parking lot backs up to a very well-​maintained trail which runs around the nearby office park, and from that you can connect to the BC Greenbelt. Also there’s a nice wide sidewalk along MoPac going all the way to Zilker.
Office staff is generally friendly and helpful.
Nice fitness center and pool which are open ²⁴⁄₇.
Some units have an awesome downtown view.
Gas heat.
The bad:
(Free) Parking sucks! Look carefully at the map of the complex and see how many free spaces are nearby. Some buildings have enough. Others pretty much guarantee a looong walk. Like the review below said, each building has about 24 units, and each unit gets at least 2 parking passes.
Sound insulation is not great. I had quiet neighbors, but you could definitely hear them when they made noise. Get a top floor apartment.
The business center, TV/​Wii, and clubhouse are only open during office hours. Not very useful.
Be aware there are NO free bills. In addition to the usual elec/​gas/​water/​wastewater, they’ll charge you about $ 10 monthly for trash (privilege of using their dumpster?) and pest control (even if you never get it done in your apartment). Of course no cable either.
My laundry vent flap would go nuts whenever there was a north wind, making a really loud noise in the apartment, especially the bedroom, easily waking me up on windy nights. Maintenance never fixed this despite my complaints and unfortunately I didn’t own a four-​story ladder to do it myself.

We’ve lived here for 5 months and love it. The maintenance is spot on. Always there the same day. We live in the back by the trail. Easy greenbelt access for hiking and biking. Also it’s pretty quiet and plenty of parking. We have a garage and private parking spot comes with it. It’s only another $ 100 per month and is huge. Bigger than a 10×20 storage unit. And our view is epic. Panoramic view of downtown for under $ 1000 per month.
And the people in the office are great.
Oh, and the gym and pool are pretty decent as well.
Definitely recommend.