Fortis Pest Control

We locked ourselves into their agreement. Big mistake– huge!
1. They are really expensive for the services they provide. They do not cover termite care. While that is something I should have been better informed about the care and other services that they provided weren’t great either.
2. We had issues with fire ants. While using their service, we found that we ALSO had to buy our own bait to take care of the fire ants. What were they placing on our yard? I have no idea but it didn’t do a thing. Save your money.
3. Inside the home, we had sugar ants– in the bathrooms, kitchen, etc. It was a time of severe drought and we noted that within a day after coming, the ants were back. We also needed to treat those ourselves– again, while paying Fortis to take care of it.
4. We were of course locked into their contract. Wanting to get out? No way. That is of course the routine with many companies but after finding issues with fire ants and sugar ants– all that they suggested was to come out again– at a cost to me. Wrong.
5. I had to ask them several times to come in and spray. They didn’t say no, but they really didn’t want to do so. I received the impression that it was a hassle. I reminded them that I am a paying customer and in a contract. Their answer, «Well, we don’t think it is necessary to come in every month…». REALLY? Well, how do you then explain the issues with spiders, ants, etc in the home??? Clearly something is not adding up. Further, my husband works night and was HOME for them to come in. They implied that it was not necessary. Wrong.
I wonder if they are using the chemicals that they claim to use. After a year, I saw no difference at all in our issues until we started to treat them ourselves. Once the contract ran out, we were done. Finished. We have better results using our own methods here. We did a lot of research on what works– and we have had no issues since doing our own thing. As a new homeowner, I wish I had done that before signing a contract.
Save your money… treat the issues yourself. Have a more reputable company come in for prevention of termites.

fortis showed up at our house one day — well, a guy with a clipboard did — while we were out in the yard. i’d recently had a sketchy experience with another pest control service, so we decided to give them a shot.
long story short, they locked us in to monthly sprays, which always «conveniently» happened while we were at work, meaning no inside spraying. we would just arrive home to a friendly yellow bill jammed into our door. this included several occasions where it was raining buckets the entire day, leading me to question yet again the thoroughness of this outside-​only pest control.
to digress briefly, i am not a fan of chemicals around my house and yard to kill bugs. our former pest control was all organic and awesome, but like i said, the sketchy experience led me to seek out alternatives. beyond that, i am less a fan of bugs in my house than i am of chemicals, so an occasional spritz is the price i pay to be bug-​free.
bottom line: fortis’s customer service is terrible. their actual service leaves much to be desired. the quality of their product is ok, but i’m not convinced we need spraying every 30 days (many others do quarterly or bi-​annual, which i’d prefer), and they are HELLA expensive. also, their expensive-​ass chemical business doesn’t kill fleas. WTF. i finally canceled the service after a season or two, and we will ride out any crawlers that may show up for a few months while i do some research on other companies.