Eclectic Eyewear

I stopped into Eclectic Eyewear to get a pair of glasses repaired. The screw was quickly replaced free of charge! I was greeted warmly as soon as I walked in the door. It was nice, cool, and calm in the office. Great customer service! I would absolutely recommend to a friend.

Great place and the service was excellent from all of the staff. They have a great selection of frames, as well. Hands down 5 stars.
I haven’t worn glasses in over 10-​years because I had Lasik done, but my eyes aren’t as good as they once were. This was my first visit to the optometrist in over +5 years, not good. However, Dr. Gajda was my attending optometrist and he was incredibly professional, concise and very knowledgeable about the questions that I had. He let me know the reasons of why my Lasik had run it’s course and the eye exam & procedures done were very informative & easy. I normally hate doing those exams because of how awkward they normally are, but in this case it was very simple and Dr. Gajda made it as easygoing as it could have been.
The very cool thing about this place is that the service was quick and easy, they don’t make you feel pressured whatsoever. The staff was also very helpful when I was choosing frames for my eyeglasses and they broke down all of my options that my insurance offered. They even let me know what was the best course to take to make my insurance pick up the tab for the majority of the overall cost. They took the time to explain it to me and to me that’s pretty awesome. And on the plus side, the music selection is legit.
Needless to say, I will definitely be going there from here on out. Very, very cool spot that I would highly recommend to anyone.

I came from out of town for the week and out of nowhere my expensive sunglasses I bought elsewhere came undone! I purchased a cheap eyeglass repair kit from the drug store but that did no good, so I google searched and found this place and they were so helpful. I went in and not only did the guy give me a replacement screw for my glasses, he also tightened both screws up for me free of charge.

I don’t face eyewear problems frequently, its always something like once in two years, one or the other screws on my glasses goes bad.
I have been to this place twice until now, and fixing something as small as screw, they finish within a minute and didn’t even charge me once.
I would surely recommend this place to anyone around UT.

I’d managed to snap the bar of my prescription sunglasses and I had to fly out of the country that very night. I didn’t want to buy a new pair of sunglasses in a hurry — I just wanted my old ones fixed.
So I had gone to Eclectic with an emergency sunglasses repair, and the guy there calmed me down, quickly fixed my sunglasses (without which I simply can’t drive during the day), and wished me a good trip. And oh, he didn’t charge me anything, and I hadn’t even bought those sunglasses from Eclectic! The people at Eclectic are super-​friendly.
In the quick 5-​minute stop that I made there, I saw a wide variety of frames. I will go back and buy myself a new pair of glasses when I’m back.

I love Eclectic Eyewear! I have been getting excellent prescriptions and then buying glasses with them for many years. They have Fun Frames! It is not uncommon for me to be stopped by strangers asking where I bought my ultra-​cool glasses. I have always enjoyed good customer service with them. Five stars!

I’m not quite sure what kind of crack I was smoking when I wrote my previous review. I dig this place, I’ve been going for years! I was a little annoyed that Dr. Gadja came down on me for overnight contact wearing, but I brought that upon myself! I even said that I knew that that would happen!
Things you need to know. They have a great frame collection, including (as stated in my previous, not-​so-​favorable review) frames with sunglass clip ons. Every time I’ve had an issue with my glasses (I purchased poorly, I think), I bring them in and they get adjusted/​fixed/​replacements ordered if necessary without a hassle. The time that they did ship them off, when they arrived, they included the sunglass clip!
Employees are friendly and very willing to help in any way that they can.
There, a better, updated review. It’s funny, when I recommend this place to people, sometimes they look at my Unilocal review and ask why I recommended it with such a low star review! Fixed the problem (which was probably me).

Called to ask if they accept my insurance and they said they did.
Show up to appointment one week later and apparently they don’t accept it. They said they usually double-​check insurance approval, but apparently didn’t in my case. What a waste of time. Manager was not apologetic and I won’t be back.

Eclectic Eyewear is an utter misnomer. There’s nothing eclectic about glasses of the same brands one would find at, say, Lenscrafters (such as Fossil, Bebe, Nike and Converse to name a few). That’s Eclectic Eyewear’s first mistake.
Second, the customer service is absolutely non-​existent. My husband and I came in the store and stood awkwardly in the middle of the showroom until finally being acknowledged by one of the 4 – 5 people working. His instructions were to «just go find some pairs I like,» and then he sat back down and resumed ignoring me.
That’s fine, though. I’m a big girl and I can shop on my own. So I went around the room and tried to do just that. The men’s and women’s glasses were all mixed together, which were sometimes difficult to distinguish between. Oddly, there were only a few small mirrors scattered around the room, and with the unflattering fluorescent light from above, I couldn’t find a single pair even barely acceptable — not to mention the worst part of my experience at EE: most pairs I tried on had disgusting, fingerprint-​ridden, dirty lenses. Gross.
I left within 10 minutes, and I won’t be back.

Man I love it here!
I love that I can embrace my handicapped eyeballs with frames that are «me», and appreciate they only carry one of each style/​color so I will not run into a frame twin. Speaking of frames, they carry an excellent selection, especially for the fellas since we always seem to have a 1 to 10 ratio vs. the ladies, and a variety of more budget friendly up to statement/​higher end frames.
I felt pricing was pretty good for the brands I like, and the service from making my appointment, to my annual exam, to frames and now most recently prescription sun glass order. (RIP my beloved Prada’s) has been TOP NOTCH.
Parking is easy with their own mini lot in the back of the store, so I do not see why you have an excuse not to come here.
My 2 pennies

I’m glad to have a new place to get my eyes examined! This is my first positive experience at the optometrist… ever. in my life. This optometrist was the first one that didn’t scold me about my terrible vision (surprisingly, this happens very often at walmart and even master eye associates). Staff was very knowledgeable and friendly. Optometrist did a very thorough examination and explained my options for contacts. She checked which brands were available for my prescription (since it is very high), which definitely saves me a lot of time. Since I don’t live in Austin she didn’t require me to come back to check the fit of the contacts, so that made things very convenient. She was great at addressing my concerns beyond the basic eye exam.
I had misplaced my prescription during my move so when I called back they made it easy and said they would just fax it directly to the company so it would be quicker than me picking it up.
A+ for customer service, convenience, expertise
A+ for providing parking spaces, especially for it being located in west campus
Will definitely go back again!
ALSO there is a student discount. Don’t exactly remember what it was, but they will mention it when you check out (it’s nice not to have to ask for it).

I love Eclectic Eyewear! Since I started school at UT, I needed a place to get more contact lenses. They’re in my network. Dr. Gaijda is super nice and all the staff is very professional and helpful. I got a prompt phone call reminder for my appointment which is a good thing since I always forget. They do overnight shipping regularly, so I could get them the next day is much better than compared to the old place I used to go to back home that would take a week or more.
They have a selection of glasses that really is eclectic and I’m sure I’ll buy some from there later on too.
However…recently (May 2013) — I had an appointment with Dr. Kerr instead of Dr. Gaijda… Dr. Kerr was rather cold, unfriendly, and made a snide remark and is the reason I will be giving 4 instead of 5 stars. I will be wanting to see Dr. Gaijda only from now on.

These people are the sweetest! I wasn’t a customer, but I walked in to fix my glasses because they were crooked. The employee helped me for awhile, bending them and giving me new screws — all free of charge! I wasn’t sure what to expect, but I didn’t know where else to take my glasses. They were awesome.
Because of that, I came back when it was time for my annual eye exam. I didn’t have a doctor since I moved to a different city (in Dallas, actually). I decided to do my eye exam here since I was visiting Austin. They were very informative, thorough, and nice. Service here is just great!

Went in for my first ever pair of glasses, wasn’t quite sure what to expect. I had been referred by a coworker who found that Eclectic seemed to have the best prices on designer frames. They were immediately warm and welcoming when I came in for the exam and not pushy when it came time to pick out frames. I would have given higher marks but the optometrist I got for the exam was a little frustrated that he could not provide a clear solution. He hung in there and we went through the exam again, and I got the right prescription. I went back for frames after doing some research, and they had the best deal. With my insurance and their careful guidance, I walked out feeling like a got a good deal at $ 28.75, out the door.
Great deal, warm staff, definitely worth your consideration when its time to get new glasses! The whole experience was awesome!

I rarely have anything bad to say about an experience with a business. I am easy to please, by nature I suppose.
They have an impressive selection of eyewear. However, maybe I walked in there looking like a homeless person without any serious money to throw down on some funky frames. No one greeted me, no one spoke to me for quite some time until I tried to get the attention of some staff who worked there. Two staff were sitting there talking to each other, ignoring me. And it’s not like they were busy. No one else was in there browsing frames. I kept asking questions, trying to coax this guy to get off his butt to help me.
I’ve been on the hunt lately for new frames, and I get it when places are busy. I’m not expecting someone to follow me around and hold onto every frame I THINK I might be into. But you know, I expect an optician to do their job. Point me in the direction to the style of frames I just said I was looking for. Not show me where the clearance shelf is or tell me to look online. I’ve been to 5 other places looking for frames recently, and none of the other places were this crappy, service wise.
Unhelpful. Unprofessional. Sorry to say but, go somewhere else.

I walked in with a pair of Oakley sunglasses that needed repair (a lens had fallen out). I did not purchase these here. They fixed it in about 2 minutes AT NO CHARGE!
Now that’s service! WOW!

Okay. Eclectic Eyewear is just awesome. I know they’re not the cheapest game in town. I know there’s a bewildering variety of frames here – maybe TOO many if you are indecisive like me but if you need glasses, go here. They just rock.
The people are nice. Full time! The staff is professional and competent, they’re friendly and cheerful every time I visit and they hooked me up with a free glass case to keep me from crushing my other pair of excellent new specs.
When I updated my prescription most recently, I switched from progressive lenses to a line bifocal, thinking they would serve my purposes better. They didn’t. I was very wrong. It was my mistake so I went back to ask them to order new progressive lenses (as I had had on my original glasses). They arrived today and when I went to pay I was told «no charge.»
That is the sort of customer-​centric service that will keep me coming back, and continuing to recommend this very cool shop for eyeglasses.

I stopped here looking for sunglasses that would fit over my prescription glasses (which I had gotten here). They didn’t carry anything like that, but they got on the phone, called Bella Vision on 38^th to verify they had them and sent me on my way.
I didn’t buy a thing there today, but they were still great and sent me to a (friendly) competitor who had what I wanted. Great service, all the time.

Ok, my eyesight has actually improved so now prescription sunglasses are not needed. I don’t have to shop here. Enter my vision-​challenged husband & daughter — they are the perfect excuse for me to drop by and browse the excellent and (very) eclectic selection of eyewear. I am just amazed at all the different types of frames on display.
The service has always been good. The lady who helped my daughter pick out glasses was a MOST patient and helpful individual.
Also — bonus — the (free) parking lot at the back of the store!

13 years. That’s not as many years as I saw my pediatrician, but it is a while. The folks at EE have never done wrong by me — really, the only problem I’ve ever had is some defective frames once or twice, and they got them replaced no problem. I’m not complaining though. I’d say my lens prescriptions over all this time have either been perfect or close to it about 95% of the time. When they weren’t, they’ve been at least better than any prescription I’d had done for me prior to moving to Austin.
Maybe those other docs were just screwing with me back then when they had me try to read the bottom line.
Old optometrists: «Now cover both your eyes. What’s the furthest line down you can guess at?»
«Um…»
Anyway, EE is on a roll.
What I don’t get is, as Doc Irwin and co replace their student help as they graduate or move on, the replacement students I’ve encountered in there always mysteriously seem to pick out glasses for me that make me studly! How’s that for a skill to put on your resume:
— Ability to select frames that make guys studly
I don’t know if they ask ‘em that up front when they apply, but whatever, it’s workin’.
Rosario Dawson: «Excuse me, do you mind if I ask you where you got those frames?»
Awwwww yeah.