Drippin’ Towin’ Service

I called Drippin Towing and explained what I needed, it was just a flat tire on my truck but I was not able to change it as it had some mysterious bolts and was very heavy for me. The gentleman who answered the phone explained exactly when the service would arrive and said they would try to change it without the tow, but if the bolts were too stubborn or needed a special tool they might have to tow it to the place I’d chosen, (Wagner tire)
I wish I remembered the service mans name right now because he was very nice despite it being very hot a couple of weeks ago. He spent some time under my truck but eventually we needed to send the truck to Wagner tire but it arrived in good shape at a reasonable price.

I have a dead battery and called Drippin’ Towin’. The guy answered the phone; my car is about 5 miles away from their business location. I asked him for a tow, he said «Not Interested».
What a douchebag! Who the hell turns down business, and does it that rudely?