Deborah O’Connell Women’s Imaging Center

I visited Dr. O’Connell’s imaging center three years ago. The waiting area was calm, clean and quiet. I was seen on time. The technician was fine, nothing special to write home about. However, it was Dr. O’Connell’s attention to detail, professionalism and caring bedside manner that wins 5 stars for this review. She took her time during my examination and gave me her interpretation then and there. She sat with me to address any questions I had as well as gave me advise. I left her clinic reassured. Her office followed up with a letter confirming that my results were normal /​benign.
In contrast, I was sent to ARA (Austin Radiological Association) a few weeks ago to review a situation in my other breast. Although their office was also clean and quiet, the doctor never took the time to see me. He communicated his vague conclusions through the nurse. I had a few questions, which had to go through the nurse, and I had to wait until she returned from asking the doctor. This was a terrible experience as a patient when compared to the experience I had at Dr. O’Connell’s office. I will go see her office for a second opinion, given that I know she is thorough. Who knows how thorough ARA is since I never got to see or talk to the doctor.

I am so impressed with the Deborah O’Connell Women’s Imaging Center. The staff is friendly and very professional, as is the tech that did my mammogram. It was not as uncomfortable as some I’ve gone through before. I have had DCIS, so I’m not the «normal» patient. I am amazed how thorough and caring Dr. O’Connell is. She explained to me my results the day I had the mammo, no waiting a week to get the results. Because I had a BIRADs #4, she consulted with my other doctors that afternoon and set a plan in place when she called me the next morning. She gave me her cell number and told me to call her any time I had questions. How many doctors do this?! I totally recommend this office, staff and Dr. O’Connell for your annual mammograms. You won’t regret it.
Melinda M.