CubeSmart Self Storage

Austin, Estados Unidos

3.5

Cerrado ahora

8 opiniones

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Contacto

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Teléfono:
+1 512-649-3368
Sitio web:
www.cubesmart.com
Dirección:
10025 Manchaca Road, Austin, TX, 78748
Paradas y estaciones de transporte público cercanas:
3.1 km1st/FM 1626 (Akins)
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Información del negocio

Tarjetas de crédito
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Hoy

Hoy 08:30 – 17:00
Cerrado ahora
Horario local (Austin) 4:23 sábado, 31 de mayo de 2025

Horario de apertura

lunes 09:30 – 18:00
martes 09:30 – 18:00
miércoles 09:30 – 18:00
jueves 09:30 – 18:00
viernes 09:30 – 18:00
sábado 08:30 – 17:00
domingo 11:00 – 15:00

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8 opiniones sobre CubeSmart Self Storage

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Tu valoración: 5
Austin, TX
Great customer service and facility. Tony (GM) is very kind and thorough. He made sure I had all the information I needed while checking in and showed me my unit. I chose this facility because of the special they were running, but I mostly because a FREE moving truck is available to you. It’s not huge, but it helps to get the job done. The security is good and I feel confident that my belongings are safe.
Tu valoración: 5
Austin, TX
My husband and I have used this storage location for years (even before it was Cubesmart). The current staff is amazing! Always helpful, they watch over the property, and call if anything seems odd or unusual.
Tu valoración: 5
Austin, TX
I have lived in Austin for 5 years and over the past years I’ve had the need for a storage unit on and off again. I first choose this location because I was living off Slaughter and the distance was perfect. The office staff, including Tony, are always helpful, friendly, and attentive. I later moved my things out of this location and into a new apartment but a few months later I acquiring a ton of stuff from my parents’ house. I was in the market for another storage unit and even though I was living off SW Parkway (a reasonable distance) I still rented from CubeSmart because of the excellent customer service I’ve experienced!
Tu valoración: 5
Austin, TX
I appreciated how the staff keeps on top of things and checks the security of each of the storage cubes. There was a problem with mine that was due to my own stupidy and they contacted me to get it taken care of and were very nice about it. Been getting good service here, better than a couple other places I’ve been at.
Tu valoración: 1
Austin, TX
Storage area ok but what really sucks is their customer service. Before I rented I made sure that they had an automated email reminder system – they assured me they did.
Now that I’m in the unit, no email reminders. Just a call when your payment is overdue – not a courtesy call that your payment will be overdue but a call to tell you pay now plus the late fee.
Great scam to collect late fees!
When I called and said «Where’s my email reminder?» their response was «We can’t send reminders, we can send an email bill.» Well ok then send me the bill! Nope, no email bill. Even called the corporate office – corp office says «Sure, we send email reminders!» Nope, no reminder, just a call the day after late fee in effect.
Yes they have autopay but remember that legally once you give a vendor your cc they can charge you what they want, when they want. Do I trust them? No way.
Plus they don’t honor their online advertised prices.
Moving out as soon as I can…
Tu valoración: 1
Austin, TX
They are horrible! Happy to call you to pay your bill, but when they have a rodent problem… Nothing! Never notified that our property was at risk of damage due to rodents! They put out poison then they all attacked the vehicle tubes to find water. $ 400 in repairs later, they had nothing to say. Left numerous messages to the manager & not 1 return call! Very, very disappointed!
Tu valoración: 1
Austin, TX
They are super friendly, But, the owner never returns your calls! They had a major rat problem and failed to notify the tenants which is gross negligence to me. The rats chewed through my stuff and caused some major damage!!!
Tu valoración: 5
Austin, TX
This is a great place to get a storage unit! I have a climate controlled storage and I love it. The old couple that work there are super friendly and funny!