Cookies By Design

This was the worst free cookie bouquet ever. My work sent this to me, so I paid zero dollars and it was still not worth it. I took one bite of one cookie and instantly regretted it. Tasted like the crappy thick cake dough sugar shortbread cookies that we got in the 90’s when my sister was born. Might actually have been made at the same time.

I’m hoping this is the North Austin location I’m helping about! Clarissa who works here is phenomenal! I needed a same day gift for some very special people and she was extremely courteous and professional. I would highly recommend this cookie shop to anyone in the area!

I was in the plaza and decided to give this place a try. The girl who helped me was really nice. I got the chocolate chip cookie & the chocolate chip praline. The girl who helped me grabbed cookies from the back and when she gave me my cookies they were nice & warm, so that was nice and unexpected considering what others have said below.
Also, while I was waiting for my cookies there was a customer that came for a pick up of small little decorated cookies and they were all so cute! The people are nice, the people seem really talented (from the display cookies that are decorated & the small ones I saw) and when I asked how far in advanced I needed to give them notice on a special order they said usually just a couple days before. I was pretty surprised considering most bakeries need maybe even a week in advanced. I’m sure this place would prefer a week depending on the order, but the fact that they accept orders even just a couple days before is pretty awesome.
Oh, I guess, one advice I could give… is to play some background music. It gets a little quiet up front waiting for your cookies. :P
Other than that, my experience was good compared to the people below. The people were nice, they had good offers and warm cookies. Sounds good to me.

My toddler daughter and I stopped in here for a treat. They had a deal where you buy two cookies, you get the third one free. The works out to about a dollar a cookie. We got to try three different kinds and the chocolate chip one was the best. They were all good, but I’ve had better.