Choice Air

The business runs on «how to rip-​off» policy. I do not live in Austin anymore but visit my house at times. The air conditioning unit got broken down on memorial day weekend and found them on craigslist advertising so called them for repair. Their guy Jimmy came and found the leak of freon for R410 unit and charged $ 458 to my wife. I was not around to question but as the unit started with in couple of days it came down again. Went again with the same exercise with Jimmy after few rounds of him coming to check the unit and fixing it. They came back with a charge of $ 275 again and now i am questioning why it was not fixed in the first place. The call came at work and while Jimmy threatening to not to leave my premise until the payment is not given I spoke to owner Tom and he gave me stories and asked me to trust that this is something different. We settled on payment of $ 150. And within a month the unit broke down in the night again. This was last straw for me I asked Tom to fix this and Jimmy made a run again somehow after giving some reasons about the motor and unit they make it work. This time I hope they have some conscience left so no charge. Until this time i came to know from different people that freon for R410 charged way less than what he charged so «rip-​off» alert. My unit broke again a couple of days ago again and a call made to Tom is never returned. I am frustrated customer who is not giving up until they fix things. But this is something for you Unilocalers please stay away from them. This business is not worth it.