Charles Snow, DDS

I went in this week for a filling replacement and a cavity fill. I was so nervous from a previous experience that took place at another office. Dr. Adler cleaned my teeth first which I was surprised about, but also grateful for because of how gentle he was on my teeth. It calmed me down for the rest of the procedure due to his positive bedside manner. It’s always awful to have needles in your mouth but I literally didn’t feel the prick. He was able to get all three things done in an hour and it was painless and stress free for me. I was numb for a couple hours after but by evening I was eating and had no side effects. Dr. Adler was professional, gentle and I love that my teeth are healthy and I don’t have to look at that ugly silver filling in my mouth ever again.

I just had my teeth cleaned by the dentist Dr. Adler, who said he was doing some cleanings in order to get to know patients better. How great is that? Not to mention it was the most gentle & pain-​free cleaning I’ve ever had. Wonderful, friendly staff, and a great experience!

Dr. Snow is the best! He is very knowledgeable and gentle. When giving novocaine shots, you can’t feel a thing. He is a dentist that actually cares and wants to help you instead of rushing through to get to the next patient or trying to sell you unecessary procedures. I have a friend that has severe anxiety when it comes to going to the dentist. I recommended Dr. Snow and now her anxiety is gone. It is such a laid back place that it doesn’t feel like you are at the dentist at all.
Dr Snow is awesome! I definitely recommend him to any one I know looking for a dentist.

What a wonderful staff and dentist. I was able to get a chipped front tooth fixed with little to no notice. I had to lug my 2 yr old and 4 week old daughters with my because it was suppoSed to just be a consultation. My tooth chipped on the way over there. The gals in the office held my baby while my tooth was fixed! Thank you so so much!!! I really appreciate your flexibility and explanations for the work needed.

I have no idea where to start with my praises for Dr. Snow and his staff!
Due to a rough family history and coming from a low-​income family, dental care wasn’t affordable or a priority. I was fortunate to be able to get braces, but the passing of my mother made maintenance/​management of it difficult. Since then, I’ve always been embarrassed about my dental health… often being chastised or looked down upon by the dental providers who I came across.
Eventually, one of my teeth chipped off and I was referred to Dr. Snow by a family friend. Needless to say, I was nervous and anxious… but Dr. Snow and his friendly staff put me at ease! Dr. Snow is super amazing, calm, friendly, and very understanding. His staff are just as kind, too. Everyone takes the time to explain to me what is going on and why (I love learning and understanding things that are going on), and they care about how you’re doing overall! The quirky underwater theme in the office is the icing on the cake. :)
I’m so happy that I decided to follow through on the recommendation to see Dr. Snow. It’s definitely one of the best health decisions I’ve made in the recent years. If you’re looking for a kind, caring, and understanding dentist, with equally amazing staff, this is the place to go!

I just had my first visit. It felt like a visit to a beachside cantina instead of the dentist (meant as a compliment). The staff is warm and friendly. The cleaning was the most painless Ive ever experienced. And they played the best tunes with a customized in room sound system, no elevator music!. I was actually reluctant to leave– the dentist. Can you imagine?!

Dr Snow is an amazing dentist and a wonderful human being. I was feeling so fed up with the dental profession after I was told my daughter had a cavity at a pediatric dentist in town who said it was imperative that she be given two kids of sedatives before the procedure. However Dr Snow did it with no sedatives at all and my daughter was completely comfortable the entire time. I can’t begin to express how wonderful he is — THANK YOU DR SNOW!

I have every tooth in my mouth capped and have been to probably 50 dentists in my 64 years. I have never been to such an honest, kind and painless dentist. Cost me $ 5.00 with my insurance. Castle told in I had two cavities and wanted 800.00 for a special deep cleaning they said I couldn’t live without. Doctor Snow didn’t mention one extra procedure and guess what-​no cavities. Don’t trust your dentist without a second opinion. I can’t believe castle said I had cavities when I did not. You can totally trust Charles Snow DDS. Susan B

I had an appointment with Dr Adler today. He’s a consistent fit with the service I’ve received now from this office for three years. He’s professional, engaged in his practice, and focused on providing comfortable care with a quick, studied execution. Thank you to the whole staff — you all work wonderfully together!

I love this place! I feel like I’m going to the spa when in reality I’m getting my teeth cleaned. :) They keep the lighting gentle and the dental hygienist I normally see plays smooth indie pop music, like the shins. She’s also extremely gentle. Dr Snow is also pretty casual and funny. :D

Mere words cannot express my gratitude for Dr. Snow and his staff. Not only is he a skilled dentist who actually may be the only dentist I’m not afraid of, but he also takes great pride in his work. He installed a crown a few years ago and when it broke recently, offered to fix it for free since the crown should have lasted quite a few more years. In another case, I had a dental emergency and he was able to see me right away and put me at ease about the problem.
If I ever leave Austin, I’ll miss the breakfast tacos and the ability to take dogs everywhere, but most of all, I’ll miss this dentist’s office.

I have been seeing Dr. Snow for a few years now and so far I have been very pleased with his care. I had some awful experiences with another dentist in town. I won’t bore you with the details, but this dentist had recommended many services that were unnecessary by other dentists I visited after including Dr. Snow.
He is very friendly, consultative and conservative about his treatments. He truly cares about the health of my teeth and gums and I have not felt pressure to buy into more services or treatments. His staff is sweet, but I was a very disappointed to hear when my favorite hygienist, Christine, was no longer there.
Overall, I feel like I’m getting quality care without spending an arm and a leg. The office is comfortable and not stuffy like some I have been to in town. I actually enjoy going to the dentist which says a lot about this place.

Dr. Snow himself is an excellent doctor. He is very knowledgeable and funny, making actual procedures very worry-​free. Unfortunately, he has surrounded himself with some of the worst staff I have ever encountered.
The receptionist does not seem to care about patients at all. I’ve had numerous appointments cancelled or ignored for absolutely no reason. Most recently, I was told that my appointment never got made and would have to be rescheduled for 5 weeks later, leaving me with a temporary filling for far longer than is recommended. There is no point in attempting to go to Dr. Snow for any sort of emergency, as the staff will refuse to give out appointments any earlier than a month in advance. He is always overbooked, and appointments that are kept generally run 45 minutes later than scheduled.
To sum up: Great doctor, horrible staff.

Best dentist office in Austin. Dr. Snow and his staff are friendly and professional. The cleanings I’ve had have been quick, and I’ve never had to wait more than 5 minutes after my scheduled appointment time.
Dr. Snow restored my faith after having several terrible experiences with dentist offices in Austin.

I can’t say enough good things about Christine McCall!
She has been my dental hygienist for several years and she is not only the person who cleans my teeth, but she has become a dear friend. I just LOVE her. She is sweet, caring and does a thorough job and make my teeth squeaking clean!
Five stars for Christine! xx

I love these people. This is a really relaxing environment and Dr. Snow is very trustworthy. He makes me feel like he is interested in my heath much more than he is interested in my money (this was a new experience, most dentists try and convince you of procedures that might not be needed but that carry a hight price tag).
Great guy, great staff

«Fantastic, nothing to be scared of here.»
The office is a cute little home renovated into a dental office. The waiting room has a plethora of magazines to read and comfy chairs. All of the ladies that work up front are extremely friendly.
The dental hygienists are very careful and precise, keeping a really laid-​back vibe going through the room with music playing. Then Dr. Snow walks in, one of the most friendly dentists I’ve ever met. He doesn’t push anything on you and tells it like it is with detail. If you need something done, he’ll let you know. He knows what he’s doing and cares about individual needs.
I’ve recommended Dr. Snow to three people and they all love him. If you need a dentist, give them a call.

Thanks in large part to my lady, Leslie L., I began going to Dr. Snow on the regular. And I do mean that. Previously I avoided the dentist like… well, a dentist. But there’s something to be said for Dr. Snow’s approach and skills, as well as his office staff.
If I had to summarize Dr. Snow in a few choice words, I’d do so thusly:
Margaritaville, Beach Boys, Good dentist
He’s personable, knows his craft, and has always managed to keep my chompers in good working order. The hygienists have always been cool — and I was happy to see Veronica, the tiniest hygienist in the world (seriously, you could put her in your pocket. But I wouldn’t recommend it — she’d probably stab you with a dental implement.).
I highly recommend them for dentistry — and hey, if you go at the right time you can hit happy hour at the Draught House across the road. That’s what I call a win.

Ok, the pros.
1) Dr. Snow is a super-​friendly and apparently a very knowledgeable dentist.
2) His front office staff is incredibly personable and all of them have a super telephone presence.
Ok, so why not a 4 – 5 star review? Here goes…
1) My appointment ran approximately 15 minutes late. (Not a huge deal in and of itself, but these factors add up when the negatives start.)
2) The office doesn’t have a wheelchair ramp. When they had a patient in a wheelchair trying to get in, the office staff’s solution was to enlist those in the waiting room (including me) to lift the patient (in her wheelchair) up the steps.
3) The hygenist I had today was simply not up to the task. Her cleaning was harsh and, at times, uncomfortable. Additionally, her chair-​side manner could benefit from more time with Dr. Snow. When my strong gag reflex presented problems with the X-​rays, she was curt at best, although she did eventually come up with the solution of using a topical numbing agent. Initially, when I told her that my previous dentists used panoramic x-​rays on me, she told me that wasn’t an option since this office didn’t have that machine. Her semi-​lecture on oral hygeine, attempts to push me onto a three-​month cleaning schedule, and sales pitch on a Sonicare toothbrush were all more reminiscient of a pushy dental chain than the laid back approach that Dr. Snow appears to provide otherwise.
I wanted to LOVE Dr. Snow’s office, but unfortunately, it appears that Unilocal might’ve steered me wrong this one time.

I’m known to exaggerate once in a while, but promise this is not: I have NEVER been so excited about a dentist visit IN MY LIFE! Dr. Snow is awesome! Thanks, Unilocal!I have a new dentist!
Long story short: Dr. Snow looked at a tooth my previous dentist decided couldn’t be fixed and said «That’s an easy fix — you just have to do it right.» He fixed it immediately (it took 20 minutes) — and it cost $ 25 with insurance! YAY!
If you want the long story:
I’ve had to get fillings for three chipped teeth in the last 18 months. (I know, I know. My previous dentist said it was just part of getting older.) Of those three:
1. One was fine.
2. One filling popped off within two weeks, had to be redone, and seems to be fine now.
3. The third one popped off after two months and I just lived with a jagged tooth for a few months before finally going back to check about having it redone. I wasn’t hopeful.
Five fillings for three teeth in 18 months? And those required seven office visits!
The third chipped tooth was front and center, really visible in my smile. They said they couldn’t redo the filling because it obviously wouldn’t last since the filling popped off so soon. They said that, instead of a filling, they could only FILE it and I would just have to live with my tooth looking a little different than the others. Remember, this is in a very visible part of my smile. And they couldn’t file it during the visit, so I would have to come back AGAIN to have it filed.
I reluctantly scheduled the appointment to have it filed, but was unsure about the situation. Friends and family encouraged me to get a second opinion before agreeing to just live with my tooth being a different shape since it’s in such a visible place. I felt a little bad for doubting my dentist because he was nice enough, but decided a second opinion couldn’t hurt.
Dr. Snow’s office recently moved across the alley from where I live. I’ve been watching their renovations as I walk my dog by there every day. I looked him up on Unilocal,saw his great reviews, and called for an appointment for a second opinion.
See the short story description for what happened next.
I’m thrilled! I resigned myself to living with a differently-​shaped tooth, but Dr. Snow fixed it well and for a reasonable price! Everything was great, from scheduling my appointment through meeting the friendly staff. (They remembered my dog!) I was stunned at such a great outcome!
I’m so excited to have Dr. Snow as my new dentist and would encourage anyone to go to him!