Carousel Pediatrics

My appointment was at 11:40 am I’m still waiting to be called and its 12:08. They are backed up .Were probably going to have to Wait another 20 minutes in the back to be seen by the nurse.

FIND ANOTHER PEDIATRICIAN! There are other pediatricians out there. Be prepared to drive around a while and find parking. Then, wait hours to be seen even if you have a sick child. The doctors don’t care, the staff is sometimes friendly but they are so disorganized. There are kids running around all over the place, screaming and crying. It’s dirty and the place reeks. No hygeine in this place. I would rather pay out of pocket than go to any Carousel Pediatrics in Austin. I’ve also visited their old offices and they were all the same. Be forewarned!

Not a big fan. The majority of the doctors/​nurse practitioners/​nurses are nice enough, but the majority of the front desk staff are not the nicest or quickest. If you aren’t Hispanic and come in as a walk-​in, depending on who is at the desk, prepare to be bumped down on the list. For example, I went up to check on time frames after sitting there for over 30 minutes to find out why we hadn’t even been checked in on a walk-​in only day that wasn’t that busy, and found people that came in after us checked in and had already been called to the back. When I finally got the front desk person’s attention (too busy texting and chatting with a coworker to speak to me), she told me to just wait my turn. Needless to say, since my «turn» should have come and gone already, or I should at least have been checked in, I was not overly pleased.
Also-​good luck actually seeing the pediatrician assigned to your child. I have only seen her briefly twice.
I am currently on the hunt for a new doctor for my child.