Bronze n’ Shimmer

Traci,
I have absolutely never cancelled on you with less than 24 hours notice. I came back to attempt to get a fourth tan because I paid for 4 tans when I purchased the Groupon.
Yes, you did help me out the 2^nd time I came in and scheduled the week later. I tipped you double for doing so and thanked you profusely.
The first time you cancelled on me was when you said you thought you had the flu or mono. You emailed me one morning when my airbrush was later that evening.
The second time you cancelled on me was when you said they thought there was a gas leak in the building. I got a call when I was about 5 minutes away. Based on the other reviewers comments, it looks like this sort of thing happens quite often.
Each time I have been in to see you I have only received 1 coat of spray at any time, so I don’t know what you’re referring to when you say you spray my hands and feet with a barrier beforehand. This has never been the case. Most places will give you a cream to put on so your palms and feet do not turn orange, this is what I mentioned in my review. Also, the 2^nd and 3^rd time I came in I mentioned to you that previously my forearms were just as dark as my shoulders, and asked if you could spray a little lighter there. My roommate has had the same experience with you, and she has been to many places for airbrush tanning as well.
When I came for my 4^th tan, I was 5 minutes late. The door was locked and after knocking and waiting a minute or two I started to look up your number in my phone. I called you at 6:38 and left you a message. At 6:42 is when you opened your door and stated «I have somewhere to be at 7pm and you’re late, so you’re going to have to reschedule.» Then proceeded to argue with me after I tried to walk away peaceably several times. Yes, after a few minutes you offered to set back up and tan me that time; however, after arguing with you there is no way I would have gone in and had you tan me at that time. I chose to not redeem my 4^th tan because of how rude and unprofessional you were.
I chose not to go in to great detail in my first review but I absolutely did not give any false information. I’m sorry that you clearly do not take criticism well (as evidenced by your comments to previous negative reviews).

I really wanted to love this place; sad to say I left a little disappointed.
I’m no stranger to spray tanning, so I knew exactly what to expect. That’s really why I wasn’t 100% satisfied.
First off, I can’t complain too much because you really get what you pay for. I found Bronze N Shimmer from a Groupon deal. Honestly, I was really excited because I didn’t know the place existed, and it’s in a great location and close to my house. It was a Groupon Now, and I had to use it within a couple hours; between 4 – 7 pm. I gave Traci a call, and she had to schedule me between 5:00 and 5:30 on a Friday. Unfortunately that’s peak traffic time, so I ended up showing up about 7 minutes late. (I felt horrible for my tardiness, and can’t blame her for acting rushed, so I won’t let that affect the review.)
What I was more dissatisfied with was her not having certain items I find essential. When I showed up to the studio, I let her know I didn’t have underwear, and if she had any of the throw away kind I could use. She didn’t have any, which I found odd.
Other salons also give you lotion or crème to apply to your feet and hands to prevent tan build up. She also didn’t have that (or didn’t offer). The next day, which I knew would happen, I had dark tan spots on my toes and around my wrists. I had to really scrub to try to make them less noticeable.
I understand she runs a mobile tanning business, which is great, but when you’re booking appointments on site, you could use something more professional than beach towels draped around the floor for your clients to stand on. It looked tacky.
Overall, because of the groupon, I got what I paid for, but had I paid full price I would’ve been upset with the quality. I have been to other salons where you pay the exact same price and have a better experience.
Bronze N Shimmer needs to work on professional studio appearance, a professional phone and/​or answering system, and the proper equipment for clients. Traci is a nice gal, she’s just not quite there yet.

I’ve been trying to schedule an appt for weeks. I had one scheduled and she called to cancel on me stating that she wanted to move it to later in the day, closer to her other appts. She didn’t want to have to come into work for just my morning appt. Later in the day didn’t work for me so I told her I’d get back to her to reschedule.
Fast forward a few weeks and I call again. This time I called on Thurs and didn’t receive a call back until Tuesday of the following week. By the way, every time you call you will get her voicemail. I think its her personal cell phone rather than a business line at the establishment. Also, she will likely then just text you back rather than calling you. So over a series of text messages we finally came to an agreement on an appt time. Overall, the experience of dealing with this business has been completely frustrating and I haven’t even walked in the door to receive the service yet.
I would NOT recommend this place.

I made my appointment in the studio rather than the mobile-​tan. The studio is located downtown by Austin Java, which is great because there’s free parking on those streets (unlike the rest of downtown).
Traci was awesome. VERY professional, but still friendly. She brought me into the room and explained the process to me (I was a first-​timer to spray tans), and then had me step into the booth. Then she gave me very clear instructions through the whole process and was very patient while moving me around to get the right angles.
After, she had me wipe my hands and feet with a baby wipe, and made sure to pat me down with baby powder. Then I was on my way! And today (the next day) my tan is a gorgeous glow, really does look like I just laid out by the pool all day (no Jersey Shore lookalike here!).
Overall the solution smelled nice, Traci was efficient without rushing, very professional and my tan is gorgeous. A+

Traci airbrush tanned me yesterday. I’ve had this done several times, so I wanted to give Bronze n Shimmer a try. Traci was very professional and I can’t wait to go back to her. She was very kind and made me feel comfortable in my birthday suit! I highly recommend Traci and I know you will too! :)

Both of my experiences with Bronze n’ Shimmer have been phenomenal. You can’t beat the convenience of Traci coming straight to your door and setting up shop in less than five minutes. She contacted me right away after I sent her an email to set up a time, and was very flexible with working around my crazy schedule. She is so comfortable and personable that any unease I had about my first airbrush tan was gone instantly. My expectations were exceeded with her product — all it took was five minutes and I had a flawless tan that lasted a week. She does a fantastic job and I’d recommend her to anyone looking to get bronzed and feel beautiful. Thanks Traci!

Traci just left my house. That was the coolest thing in the world. So convenient to have someone come to my house for a spray tan. No driving anywhere, no putting clothes back on after, custom spray tan for my body, no driving in my car with spray tan worrying about touching anything. I was able to just hang out at my house after for a while until I felt comfortable to put on more clothes & I could still do things around the house. It was fast, easy, and really inexpensive. Traci was so nice. I felt very comfortable with her and she was very professional and courteous. I highly recommend Traci. My tan looks great!

I would definitely not recommend this business. I made an appointment and she called and told me I had to reschedule because she had an emergency. I rescheduled for the following week and she cancelled again. She told me that if I really needed to get the tan, I could go to her house. Okay, what is the purpose of mobile airbrush tanning if I have to drive to her location? I asked for my money back and she said, it would be mailed it immediately. A week later still no money, so I called her and she told me she had just mailed it out. I finally received my money back a couple days later. This person is unprofessional and not courteous at all.

How great is it to have someone come to your home and give you a spray-​tan? Great if you call Traci at Bronze n’ Shimmer. She is on time, she takes care with the application and makes sure you get the tan that YOU want. The product dries quickly, doesn’t have any odor, and looks very natural on my skin. Thank you Traci, I will see you again soon!