Beauty Store Salon & Spa

I went in here today and met Jessica. She greeted me immediately, was very patient and helpful in my quest. Jessica recommended an amazing dry shampoo and eye liner. If not for her I might have wandered helplessly around the store for awhile and quite possibly not have noticed the quality products she recommended, which were very reasonably priced.
I never had any issues finding parking at this location. We found parking almost right in front of the store right away. I will definitely be back again to check out more of their products and services. Its not every day that you find such great customer service, excellent recommendations and very reasonable prices.

I’ve only stopped by this location a few times, to pick up some new shampoo or nail polish. I’ve never used any of the salon services.
Today, I went by to look for some new makeup cases. They have a pretty good selection, but not the huge makeup case that I was looking for. However, they did have a cute set of makeup bags, about 5 that all fit inside each other. The only problem was that the outermost bag was damaged– it had several threads pulled. It was still a good deal at 10 bucks. I asked the young salesgirl if they had any others, so I could get one that wasn’t damaged. She said they didn’t, but offered to ask the manager if I could get a deal because of the damage.
Well, I should have just passed on the whole deal, because the manager was snippy and bitchy– even though I didn’t even ask for the freaking discount… it was offered to me! She tried to tell me that she’d only give me a discount on the outer bag that was damaged, and acted like I was an idiot when I didn’t understand HOW she could give me a discount on ONE bag when it comes in a whole set. It really was the most ridiculous conversation.
I was all, «Um, but I want to buy the whole set. Isn’t it sold as a whole set?»
And she was all, snippily, «YES. But I’m going to only give you this one bag for THREE DOLLARS. That’s the DISCOUNT I’ll give you. Not on all of them, only on THIS bag.»
And I was all, «Um. How much would the others be… uh, I wanted to buy the whole set?»
And she was all, rolling her eyes, «Well. Only THIS ONE is damaged…*eyeroll, sigh* Fine, I’ll sell you all of them for 8 bucks. Now, are we CLEAR now?»
She was really that pissy. So, I paid my 8 bucks (for the WHOLE SET!) and hightailed it out of there. I’m thinking I’ll go to Ulta from now on.

The selection of nail polish was great (awesome sales), and they also carry Fudge hair products, which I can’t find ANYwhere.
I don’t know why everyone goes nuts over the parking in Brodie Oaks. I never have a problem. Just follow stop signs and don’t have a heart attack if you have to walk an extra 50ft to a store because the available parking wasn’t hugging the freaking curb.
The drawback? The staff was snobby and not interested… in anything. Their sale signage was misleading. The staff reminded me of typical salon girls– stuck up, spoiled and self absorbed. They stayed huddled in their own conversation with their BACKS to the customers! But I will come back for more nail polish– as long as they can swipe a credit card, I guess I don’t care that much. Also, I’ve been there, I’ve worked in retail and perhaps that day just sucked for them or something.

I go to BSSS for products and can’t speak to their services. The selection at the store is great. If you need almost any hair-​care line/​product, they have it here, along with a great selection of Essie and OPI nail polish.
My beef with BSSS is that for some reason, I expected the sales staff to be a bit more knowledgeable about products and they aren’t. They do, however, let you bring things back if they don’t work, just keep your receipt.
Make sure you check out the nail polish specials. You can usually pick up a couple of colors at discounted prices, which is always nice.

I cannot comment on their spa and salon services, as I have not utilized them, but the store is awesome. BSSS is a fun mix of hair styling products, cosmetics, useful gifts and useless trinkets. Intermingling is a hair salon and day spa (limited service). Affordable prices and frequent-​purchase punch cards are extra incentives for visiting.
Beauty Store Salon & Spa has three Austin locations, all of which are wonderful for browsing or buying. My preferred locale is the Bee Caves store (for their variety), but this South Lamar stop in the Brodie Oaks shopping plaza is just as acceptable.
Beauty-​ful Store, Salon & Spa.