Bank of America

very convenient easy to get to, the biggest problem is that it will close at 4:00 pm I got there 10 min before they close they couldn’t help me because it is gotta take them to stay more after 4:00pm

I do business with B of A not by choice but because my mortgage was acquired by them. Unfortunately, if I pay electronically, they are unable to apply additional funds to principal. The attitude that I have received is that’s just the way the system works. Really? Their system is a relic of pre-​electronic banking and since B of A is covered under the «too big to fail» there is no good reason for them to serve their customers (or many other ordinary business practices). I understand why certain banks needed to be bailed out (B of A still exists because we, the taxpayers, gave them a ton of money), but they should be broken up so that they need to follow good business practices like other businesses need to.

I have been banking with Bank of America for over 20 years and have never had any problems with them managing my money. I have had numerous accounts over the years Personal Accounts and Business Accounts and never any problems and that is a good thing when I have to trust someone else to keep my money and transactions safe. I used their Retail Merchant Card Processing with both my stores and the CC deposits were in my account within a day or 2 and the fees were nothing to complain about.
This 5 star review however is for my local brick and mortar location that I rarely ever visit cause I do most of my banking on-​line but when I do they always recognize me and offer my dogs treats. On a recent visit to inquire about a transaction I was asked to come inside and because it was too warm to leave my dogs in the car the teller said to bring the dogs inside. The Personal Banker who greeted me inside treated my dogs and me like we were very more important than we are. The dogs got treats and tons of attention while my inquiry was satisfactorily explained. I can not think of anything more that I could ask for in a banking experience.