Autozone

I needed a brake light and I had no idea what I was looking for. I was out of there in less than 5 min. The staff there new exactly what I needed and were very welcoming and funny. You can tell they enjoy what they do! Thank you for being awesome!

Super great customer service. Thanks so much. I recommend these guys for all your auto part needs. The guy even knew stuff the other parts store didnt regarding my problem.

Raymond at this AutoZone location on 183 will help you get your car on the road. The manager ignores customers and will open a box containing one item then walks in the back and disappears from sight. Ask for Raymond as he is the only one who is eager to help and knows how to work on cars.

I was very disappointed in this Autozone. I have always gone to Autozone for anything that I needed and would tell friends and family to go there for anything that was needed for a vehicle. But one the guy that was helping us clearing looked like he didn’t want to help us and then when he went to help us he disconnected something from the truck. He put it back but was very rude after that… I will no longer go here again… And when we walked out saying thank you he just stared at us like he was happy we were leaving. That is not a way of business!!! This location is not where I’m going ever again.

Wow! A huge thanks to Abe R. at Autozone tonight! My young son and I went to Autozone when our vehicle overheated — smoke billowing out. Nothing else open and Autozone was close, so we stopped in looking for help. Boy, did we get it! Abe went very, very far above the call of duty. He helped me get the car cooled down and helped put fluid where it needed to be all the while patient with my limited knowledge of automobiles. There was no part I could purchase to help my situation, and even though I wouldn’t be spending any money there, he still took time to help me and my son get home safely. So — thank you, thank you, thank you Abe R. and Autozone!!!

Very helpful, great communication and customer service skills from all members of the staff.

Walking into Autozone always makes me scratch my head. I don’t have an earthly clue as to what over half the stuff in there is, save for the windshield whiper fluid and air freshner clips.
Yesterday my husband traded in his baby (dodge challenger) for a dog friendly car because he was tired of always being worried. In parking lots we had to park super far away so no one would ding his car, he never wanted our pups in there, and every time we took his car on road trips we would have to come home and switch out vehicles before picking them up from boarding. It was a lot of effort and a waste of time and money. Why have a car you can’t use?
His ‘new’ one is older and came pre dinged so no worries there! The back is roomy and now we can load the girls and trek them all over town to the variety of trails and parks without issue. My car is no longer the designated dog mobile! He feels much better too, and my guess is the cheaper car payments a month help ;-)
As we took it for a test drive last night though we noticed one of the headlights were out so we popped in here for a replacement. It took all of ten seconds to find the light we needed and 5 more in the parking lot to replace it.
The employee was helpful, the light was a good price (I think?), and we were in, out, and on our way. Painless

Not very knowledgable. They didn’t seem to know what j-​hooks were. I needed some for my new toolbox.

Excellent service and quick in and out with my car battery. Juan was very helpful with selecting a car battery with a two year warranty, and he checked my battery before selling me a new one. While he changed out the battery, I browsed around and found a great selection of car accessories and gear.
Very glad to do business here and I’ll be back next time my car decides to give me a heart attack.

This Autozone can get really busy. They seem really understaffed, but once you have someone helping you, they’re in it for the long haul. Most of them seem really educated about the products they carry, and I’ve had someone hop on the internet and do some research just to find the best option for me. It gave me the feels.

Very poor service. Despite a long line of people waiting, employees walking around and ignoring the waiting customers.

I have to write a raving review for these guys! A++++++ all the way in my book. As soon as I walked in I was greeted promptly and got help right away. I came in to get my low beam driver side light changed. The guy helping me (I really wish I could remember his name) found the size I need ASAP and asked me if I would like for him to change it. Yes PLS! Oh boy was it ever a pain for these guys and I felt so bad but they smi

This is about a month over due… Let me start out by saying that I bought a nightmare of a car off of a popular site we shall call «Greg’s List». What a mess. During the time I had the vehicle some very random things were happening with the car. I felt like Auto zone was my second home. This awesome guy Mike that works there went way above and beyond to help me every time. In the sweltering heat on the hot ground etc… Most of the things wrong were wiring problems that he fixed for free. He even then sent me on my way to an awesome mechanic shop that took great care of me! I will always go to this Auto Zone and will ask for Mike!

I came here in the rain in the early morning to get my headlight replaced. I was helped by Mike, who was very nice. While he could have charged me for a headlight– he instead looked around and saw that the light was just unplugged, and quickly fixed it. He replaced the light on my license plate, and checked and refilled my brake fluid. I have a huge appreciation for those who go above and beyond to help a gal in the rain out. Thanks Mike.

My battery started acting up last night – car would start, but I was definitely backing into parking spots in case I needed a jump!
I went to Autozone to have them check my battery – dad assumed the terminals weren’t connecting. I went in and was greeted by James – he said he’d check my battery. He got his littler meter thingy out and said that the battery was on the verge of going out. great…
Last night, I left my credit card at my sister’s house — so I told him «well, I don’t have anyway to buy a new battery right now, lost my card… so I’ll have to come back.» He said he wanted to check to see if my battery was still under warranty, and we went back inside.
He looked it up on the computer – lo and behold — the 2 year warranty ended YESTERDAY!!! un-​effing-​believable. as I’m having a «are you freaking kidding me!!» moment – Cliff the manager walks over. James tells him what’s up… Cliff says. «just do it. I’ll take care of the paperwork.»
Oh Cliff, I could just hug and kiss you. THAT is customer service.
They replaced my battery in 10 minutes. in-​out– easy as pie.
I’ve moved to waco, but I’ve had a few encounters with this particular autozone before… they have always been helpful, courteous, and fast! They changed my windshield wipers before, and they’re so friendly.
THANK YOU for helping me out!!!

Cheap crappy parts! Great warranties! but crappy parts! This is my last resort auto parts store. Nice people! just crappy parts. Did I mention the crappy parts?

For my 100^th review, I choose you, Auto Zone.
What would I do without Auto Zone? I’d pay way too much for parts and labor at a dealership, that’s what. I strolled in there on Friday afternoon to get a new battery, and a nice man named Cliff helped me to install said battery, a service for which I would have paid $ 40 at my dealership. Unfortunately, the positive terminal on my old battery was so corroded that there was nothing Cliff could do to help. But the fact that he tried was awesome and he even gave me a recommendation for a repair shop down the street.

I’ve never gone in this place and not found what I was looking for. The guys working there are always nice, and don’t treat me like an idiot for not being a «car guy». In fact, when it comes to auto mechanics, I am an idiot, I once ran a car without changing the oil so long that I ruined the engine.
Which brings me to my latest foray to AZ. It was Sunday evening, and my darling daughter informed me that the Saab was ‘dead’. She parked it in front of a neighbor’s house when she came home on Saturday night, and when she went to leave for work on Sunday morning it wouldn’t start. «Must be the cold, wet weather Dad.»
It’s now 8:30 on Sunday night, and I have busy Monday at work. I’m tryiing to figure out how to get up early enough to go to Auto Zone to get a new battery, get it into the Saab, and still get to work on time. On our way home from dinner, I suggest we drive by AZ on the outside chance they’re open that late on a Sunday.
Bingo! They’re open and I walk in, tell the guy I need a battery for my make and model. «We only have one type for that car, sir, and here it is.» I’m in and out of there in 10 minutes, the guy was super helpful (even helped me talk my daughter out of buying the cheapo colored windshield wipers for her car in lieu of safe, normal ones).
I had the new battery in the car, and the car in the garage before 9:30 and could rest easy knowing I wouldn’t have a crazy Monday morning now.
Auto Zone, you’re all right by me.
(Oh, when I put the new battery in, suddenly the car’s parking lights came on. Seems darling daughter left the lights on all night, that’s why the battery died. Ah, the joys of parenthood.)

If there are any customers in the store, they won’t do the free check engine test they advertise. I only had about 30 to find out why my check engine light was on, I spent 25 min. waiting in the line at Autozone only to be told they couldn’t take 3 min. to do the test since they had other customers!

I’m a dedicated do-​it-​yourself-​er. I believe that there is no mechanical system that I can’t diagnose and make right. I can fix things, and I do.
I had some routine maintenance done on my car the other day, and was surprised to find my check engine light lit after only a few miles down the road. I was worried that the maintenance had jarred something loose and at worst my car was on its final downhill. This anxiety on top of all the other stresses that I have been going through was going to eat me alive if I didn’t do something quickly.
I went to this Autozone down the road apiece from my place to receive prompt service with the diagnostic computer. They don’t miss a chance to sell fellow gear heads things to fix their cars. When the attendant plugged the computer into my car he found six messages, but they were all the same-​combustion venting. He explained that a pump was built into my fuel tank that would purge the excess vapors to where I don’t know.
Since all cars are dependent on vaccuum hoses for aspiration I deduced that somewhere a hose had come off or was leaking. I popped the hood. Lo and behold, a vaccuum line was unplugged from my air filter which was part of the package of recent maintenance that I had just recently purchased. I reattached the hose, gave the attendant a high five and he stated that he had cleared all the codes.
I was very pleased with myself and the attendant, and they have my business. If it weren’t for his forthrightness and helpful attitude I would be wallowing in my anxiety even now. Thank you Autozone, and thank you for not charging for this service.