Austin RV Rent

We didn’t have the best experience here. This was the first time we had rented an RV. They gave us instructions on how to use everything before we left, but left out a few critical things that left us very uncomfortable for a few nights while they were closed over the weekend. Namely that the AC and heat work on separate thermostats, and that the oven has a pilot light you have to light in order to use it. We had reservations over a month ahead of time and showed up to pick up our RV… it had broken shades on all the windows, they said they could not fix them before we left, so it was dark and depressing inside the RV during our trip. There were about 10 empty kettle corn bags found in the bed above the driver’s seats, cleaning was sub par. The TV inside of the RV did not have an outlet. literally, there was no way to plug it in without having an inverter to plug in to the lighter plug (which was not provided). Even if the TV had worked, the AV cords coming from the DVD player were frayed and bent. unusable. The toilet was a major issue: we followed all their dumping instructions, but the inside of the bathroom smelled horribly of sewage for nearly the entire trip. It took a few phone calls and a couple of months to get our deposit back. There were a few pros here: the folks that run the place seem nice enough, they did give us our entire deposit back without a fight (it just took forever), the RV did not break down on the road and ran pretty good during the trip, when we called about the sewage smell they walked us through buying packets you can dump in to the black water tank (why they don’t have some of these in the bathroom when you pick up the RV is beyond me), and their location is close to McKinney State Park if you want to stop by there on the way in or out of your trip. This looks like a small/​family business, I hope they get things in better order so they will succeed in the future. Our trip was Fall of 2012.