Austin Pediatric Clinic

Called the receptionist wanting to give away a free advertisement in our medical brochure because we had a free spot and had to go to print. It was going to be advertised all over the Austin area. The receptionist was so rude to me and said that they absolutely never do advertising and wouldn’t be interested in our project even if it was totally free. I understand if they do not want to do advertising, but her tone and unfriendliness would make me never want to send my child there. At least be professional and thankful that I was trying to give their office advertising for free. I was trying to be nice! I guess that is what you get these days to try and be generous. I guess they are too good to advertise! I will give it to someone else that is appreciative. Besides, I guess they are so busy they don’t need the advertising. Good luck with that!

Dr Louis is fantastic– kind, patient, knowledgeable. If he is accepting new patients jump at the chance.

We were referred to Dr. Louis by a friend five years ago before the birth of our first child and could not be happier! Dr. Louis is very kind and calm with the kids and we never feel rushed at our appointments. The nurses and the rest of the staff are equally amazing! I always feel that everyone truly cares and takes the time to answer any questions that you may have.

We tried calling this office today as we were looking to switch drs for our two children. One is 2 months old and the others is 4. We wanted to schedule a meet and great and were willing to pay as we wanted to ask the dr some questions. Wouldn’t you want to make sure the dr is a good fit considering you are switching after a bad experience, and the fact that your child would be going there for the next 18 years? Well this office refused to meet with us they said it is not their policy. When I asked if the dr could call me to answer a few questions they also refused. Obviously they are not interested in new patients or making sure we are comfortable.

Dr. Michael Bayer has been our pediatrician for nineeen years. I would never, ever, EVER change pediatricians!
His laid-​back, next-​door-​neighborly style immediately puts me at ease. Even when our children arrive in his office extremely ill, Dr. Bayer’s calm manner never fails to reassure me that everything will be okay. I appreciate that.
I have never felt rushed in his office. He takes a great deal of time listening to the parent and the child; his examinations are thorough and unhurried. Dr. Bayer explains things in layman’s terms without ever speaking in a condescending manner. I always feel like he thinks of me as an intelligent, capable parent that can be trusted to take care of my child. Not all doctors treat their clients like that!
Our children have sometimes faced complicated issues that needed a specialist and Dr. Bayer was helpful in locating an appropriate person for us. Each time, that specialist was a good fit for us.
I wish I could find a physician for myself that is as wonderful as Dr. Bayer. He truly is a treasure!

I love our pediatrician! After years of being with a large practice and dealing with the headaches that go with it, this has been a completely refreshing change. Small office, great doctors and staff, and a personal approach. After hours calls are answered by the doctor on call, not a nurse. I was lucky to get in here when a friend told me they were accepting new patients. They aren’t always, but if you get a chance to get in, you’d be lucky, too.