Austin Community College – Riverside Campus

This is the Kines/​physical education campus and so you will see people generally in their workout gear. It is the campus in the ghetto, and plenty of buses run to and from this campus. I have taken a many classes at this campus and actually preferred it for a long time because of my major. The students are generally nice, they have a new smoothie café (as in a company bought out the old café) on campus, and never had a car broken into. I noticed that they don’t care if you actually have a car permit or not. so not sure if you need to actually buy a permit or not.
Over all I like this campus and will continue to take classes here as needed.

We have been trying to sign up and register for classes here for over two months. First, we couldn’t get in contact with an adviser for information about pre-​requisites; my partner emailed SEVEN different contacts at the Riverside campus, 5 of whom never responded, 1 told him to just look at the website, and 1 referred him to someone at a different campus — in SAN MARCOS. After much run-​around, we finally got the information we needed and he registered. Meanwhile, he applied for financial aid and submitted the FASFA. Unbeknownst to him, there was 1 document missing. ACC let it continue to go missing for 4 weeks without ever notifying him «Hey, you still need this document before we can process your aid application.» Once he called to find out the status, then they felt it was time to let him know he was missing something. It takes 6 – 8 weeks for financial aid to be processed and awarded. By the time he finally had his aid application complete (due to no communication from ACC), his aid now won’t be awarded until 2 weeks after the tuition payment deadline, so tuition will be going on our credit card until the award comes in.
So far, very disappointed with the service ACC Riverside is providing. It should NOT be this hard to get into a community college class.

I started school here because of the availability of the classes I needed. Even though it’s a little further out of my way, I choose to continue to drive here for class. They have everything you need, like VA and Financial Aid offices that are incredibly helpful.

Simon’s Café… decent food, awesome smoothies, and beautiful scenery.
Tin Cup… good beer!

I’ve attended almost all of ACC’s campuses and this one isn’t that bad. At least there is parking (sometimes). I would have to agree that the website is «nutty» and I have trouble navigating it frequently. Overall as long as your class isn’t in building E than you shouldn’t be too terribly upset.

The advisors at this campus were all very helpful. My wife had to take a lengthy 4 or 5 part ESOL test today to be placed in two advanced ESOL classes. The oral tester, Ann (who is also an ESOL professor) was extremely helpful in advising my wife on what to take and also commended her on her English speaking proficiency. Very nice lady!
The last advisor we talked to was able to put her in one class and suggested we look online Monday to see if there are drops in the other class she needs. Helpful guy as well. But, I was simply astounded with the needless complexity of the ACC website he was using to register her.
Is it just me? Or is the website overly complicated and frustrating to use when registering for classes? The site needs to be seriously simplified. It can’t even update in realtime to show that classes are actually closed. There seemed to be a lot of copy and pasting as well.
I went home to log into it, look around and just get familiar with the site for when I try and add a class for her on Monday. It took me forever to finally navigate to where you ACTUALLY register, add and drop. At first I kept ending up on a page with low rez instructions on «how to register.» Okay, great. But where’s the link to actually register?
Also, at times, I put in the ID and password and seem to get into a loop or pages that aren’t even there. Really, the whole thing seems like a poorly designed website from sometime around the end of the 1990s.
Why can’t it be as simple as buying something at Amazon. Add the classes to a cart and then check-​out? Maybe that can’t be done. I don’t know. When I went to college, we didn’t even have phone registration.
So 5 stars for the helpful folks at ACC, but 1 star for their nutty website that completely baffled 2 experienced computer users.
EDIT 08÷24÷09: I am so glad I was allowed to add my wife’s other class late Sunday night. Their junky website is completely crashed on Monday — the first day of add/​drop.