Austin Area Landscaping

Well… I called them to start coming out for regular service. After two messages and no call backs I gave up.

BUYER BEWARE! What an F*ing joke. I assume that a company uses a coupon site to expand their marketshare and gain new customers, but then they don’t even answer the phone or return an email when you are trying to use their services??? I think someone needs to take a Marketing 101 and Customer Service crash course.
There have been no responses, have left a half dozen voicemails and a few emails. It should not be this hard to use a service that is pre-​paid and that they advertised. If you underpriced it, suck it up and hope you get some new customers, not just blow it off and get horrible rating on multiple review sites!
Good luck with this business model and thanks for the extra work for me to get my money back.

WHAT A JOKE
These guys showed up in a van that looked like it was out of the beverly hillbillies. One guy had all rotted out teeth but thats beside the point. I asked what I could get with my
Voucher that I had purchased and they told me 4 hours of work total. They worked no more than the time allotted on the sheet and then tried to bill me for $ 93 three months later. When I tried to use a second voucher they no call no showed me. The 5 star review on this list was either someone who works for them or someone who got paid to put that review in DON’T USE THIS COMPANY THEY ARE A JOKE AND A SCAM

Wish I’d seen all these reviews because I bought the plum district deal. Couldn’t get them to answer the phone; when I finally threatened to complain I was miraculously called and told I’m scheduled for today. Guess what? No show! What a rip off!!!

I’m allergic to everything that pollinates in Austin, which means my lawn needs help. Badly. So when Eversave offered a deal on their lawn maintenance package, I jumped all over it. In fact, I even bought two vouchers since I knew I would continue to need help with my lawn. If only all these negative reviews were published before I purchased the vouchers, it would have saved me the heartache of getting vouchers from merchants that are not trustworthy. (Carrie’s review seems suspicious since it was the only review for Austin Area Landscaping on the day that I bought the voucher.)
No matter how many times I called and left messages over the course of two weeks (never did a real person ever answer the phone), I never received a return phone call to set up an appointment. I finally decided that this merchant would probably never honor my two vouchers, so I requested that Eversave issue a full refund. Too bad they are being difficult about it, too, citing that I purchased the vouchers more than 30 days ago. Really? Bad customer service on both fronts? Gee, thanks a ton.
The verdict: I’m just going to stick with hiring the guys that drive around my neighborhood and ring doorbells to ask if people want help mowing their lawn. At least I know they are ready and willing to help me. And I’ll think twice before I ever buy another Eversave deal.

I have called them over a dozen times, and have emailed as well. They did call me back ONCE, but I missed the call as I am a teacher and was in class. Called them back twenty minutes later to no avail. I have been trying to schedule a service with them since January and still no dice. Horrible.

Unfortunately, I’m in the same boat w/​the others… I contacted Amazon today for a refund. Today, I also purposely had lunch at the Torchy’s Tacos in the same shopping center where Austin Area Landscaping allegedly has their office — and guess what? There are NO landscaping companies in the Corners shopping center — but there are a few vacant spaces available for lease. Hmmm…

You’ll be sorry if you work with them. I agree with the 4 other Unilocal members here that say this company is the worse! Carrie must be some sort of employee, because this company really sucks.
They are the worst company ever! I’ve contacted them over 10+ times and no one is ever available at their office. They never call back. And, they never respond to emails– not even those posted on their website in the «contact us» section.
I had 2 vouchers and they honored 1, but when I called them to make an appt. for the 2^nd one I was told that the voucher was already used and that they worked for 6hrs on my lawn! Which is a complete joke! My lawn isn’t big enough to work on it for 6hrs.
I’m reporting them to the BBB, all groupon, living social sites, and hopefully they won’t get any more business from anyone. I’m also returning some recently purchased vouchers– cuz these people are horrible and I never want to work with them again!
THE WORST!!!

Save your time and money. Much like others who have posted, this company did not even call back after several attempts to schedule an apt. for lawn care. I too had voucher through an online site and eventually had to get my money. Very disappointed in this company.

Called several times to use my Eversave coupon and finally gave up on usung it and requested refund

Bought a Morgans deal for these guys to come help us out. My wife is 9 months pregnant and I just had my leg amputated. We have been calling them for a month at various times through out the day to get them to come out but in the end we had to call Morgans deals support and get a refund. They informed us they have had numerous complaints from this company.