Aura Design Build

We had Aura Design Build in October 2014 do a complete remodel our kitchen and create a custom built media center. Aura came highly recommended by a neighbor, however our experience with them was not as easy and smooth.
The remodel was projected to take 6 – 8 weeks and ended up taking 14 weeks! The delays were mainly due to their sub contractors incompetent workmanship, attention to detail, and poor scheduling. The unqualified subs that Aura used had to repaint our cabinets three times, patch flooring twice, rebuild a pocket door twice, retouch wall paint twice after using the wrong type of paint, and rewire electrical work that was done incorrectly the first time. Each mishap on the subs part added days which equaled weeks of time lost and inconvenience for us, resulting in an unprofessional remodel experience for us.
With all that went wrong on Aura’s part of the remodel, they did finish the job and made sure to fix the mistakes their subcontractors made. Aura did stay within our agreed upon budget and were responsive when we contacted them. We were very pleased with the media center they built, which was not a simple job. All in all, we have a remodeled kitchen are happy with. Our hope when we hired Aura for the job was we would have a professional company run the show, but it ended up we were fighting with them for the job to be done right.