Agave Properties

I’m so surprised that people actually have good reviews of this management!
Like a previous review said, their employees are near impossible to get ahold of, to the extent where I felt like I was getting my calls screened because they don’t want to talk to me. They don’t answer their phone, they never returned my phone messages at all, and ignored my emails. When I asked them if it was okay to follow up with them via a phone call, they were extremely snippy and upset that I would even think to have to follow up with them.
They are extremely unprofessional. They are (as a previous review said) snippy and callous and are not afraid to blame the tenant for any problems that happen. Our property had a broken washer and dryer for a month and a half — and they wanted to reimburse us a measly $ 25 for that! Can you believe that?
Do not ever use Agave!

Agave’s employees are IMPOSSIBLE to get ahold of. They are rarely in the office, they don’t answer phone calls or return messages, and when I occasionally receive an email response from them, they are snippy with me — very unprofessional. I’m generally not picky about apartment management companies (especially those that have to deal with students), but I’m extremely dissatisfied with Agave and will NOT be releasing this property.
Update: we were charged several hundred dollars out of our deposit because of «broken blinds.» These blinds were in the exact same condition as when we moved in, but Agave did nothing about them and charged us anyway. They also charged us for light bulbs when I had already put in a maintenance request about the wiring. They charged us to have someone come out and look at it, only to tell us there was nothing wrong. When we moved out, we replaced the light bulbs before leaving because we knew they would burn out within a few minutes of being turned on (this was the problem we originally complained about). In the end, we were charged for the maintenance visit (the problem was not resolved), charged for the maintenance guy to change the light bulbs (um, that wasn’t the problem and I could have done that myself), and then charged again when we moved out to replace the light bulbs AGAIN (even though they had charged us to do this just a few weeks earlier). I tried to contact Agave about this upon receiving what was left of my deposit and have yet to hear back from them (two weeks ago).
Overall, they don’t take care of their properties — they just charge you to fix things and then never actually fix them. Very, very unsatisfied with these crooks.

I highly do not suggest anyone ever live somewhere managed by Agave Properties. Not only are they unresponsive, occasionally answer the phones, but they take unreasonable amount of time for maintenance requests. Currently, I have been waiting over 24 hours for my AC to be fixed (it reads 99 degrees in my apartment). I have no where else to go or live since yesterday, yet someone from Agave suggested a window unit yet the AC worker said it was a very unsafe option as my apartment could be broken into via the window they’d install it in. Over 24 hours to fix an AC in this Texas heat is ridiculous and unbearable, yet they have shown no concern whatsoever. When I spoke to them last night, they informed me that my place was sold a couple weeks ago to a different owner so they aren’t sure what to do. But yet I am still paying Agave properties rent, why? Who manages the apartment? Who makes maintenance repairs?
Besides this, my toilet is broken (in my 1 bedroom/​1 bathroom) apartment. I submitted an urgent maintenance request, as if I need to use a bathroom, I need to walk to the gas station down the street. I have not heard back from them, they haven’t sent anyone to fix it, nor have they answered their phones or returned my voicemails.
Meanwhile, I am sitting in a bathroomless apartment in 99 degree heat. If I could give 0 stars, I would most definitely.
DO NOT LIVE ANYWHERE THAT USES AGAVE, THEY ARE AWFUL.

I have had a good experience with Agave and my rental. They are quick to respond to questions, keep up with maintenance, and, most importantly, found and retained good tenants.

I own several rental properties in Central Austin and would highly recommend Agave Properties! Agave actually listens to what my tenants and I have to say. Also, they respond and follow through with their work in a timely and very efficienct manner. Having Agave as my Property Management Company means I do not worry about my properties or my tenants. If I have a problem tenant, then Agave is quick to respond. Also, when I had a leak in one of my properties during the recent rains, Agave had a roofer out the very NEXT DAY to fix the leak! This was very comforting in that I knew the issue was taken care of in a timely manner. I knew that it would be very hard to get a roofer to fix the leak but they did and that is because they treat not only me (their customer) in a professional manner but their vendors too. Agave definitely has earned my respect and loyalty and would highly recommend them for the work they do. If you want professional, competent, responsive, and friendly customer service in your property management company, then call Agave!

My family and I lived at an Agave managed property last year. We would have never left except a family situation left us needing a larger house. During our year with Agave we had a couple maintenance issues with our house; a storm blew down our fence and the disposal quit working, the staff at Agave properties had our request handled the next day, which is great considering I have lived at places where it took them weeks to come out. I would highly recommend an Agave managed property.

Carly is an awesome property manager! Very responsive and extremely helpful. I haven’t had any problems at all. The choices they make in regards to service are trustworthy, quick, and get the job done. I would definitely use Agave Properties for other homes I acquire.

Agave Properties and the people who work there are literally the worst things in the world. The management of my property was switched from Première Realty (AWESOME) to Agave without notice and I couldn’t be more displeased. I have had multiple maintenance issues that I have notified them about daily that go unfixed. I have received countless «overdue balance» letters from them after the money has been taken from my bank account. Overall the employees are impossible to contact, never get anything done if you are somehow able to get ahold of them and have bad attitudes. The lack of a tangible office makes it nearly impossible to speak with an Agave employee face to face. I am Extremely Dissatisfied with this company and would never suggest them to anyone. Someone should get Agave Properties shut down. And for the love of god, let them shove their online «Tenant Portal» up their asses.

We’ve been with Agave for a couple of years now. It can be hard to find good management companies, but we are very happy with Agave.
First, they find good tenants who pay on time and keep the property in great condition. Second, they are easy to reach (good communication). Finally, the owner portal is an easy way to track income and expenses online, and they keep it up to date.
We recommend Agave properties for the care of your Austin area home.

I always lived under the assumption that property management companies are like cell phone plans; there is something about each of them that you just have to live with, even if you don’t like it.
Agave Properties changed all of that.
They are truly THE BEST in town that I’ve interacted with, and are extremely kind, helpful, and user friendly. Their on-​line portal allows you to do everything from paying your rent to submitting maintenance requests. (WOW!)
Should I need to find another place to live in the future, I would not hesitate to put myself under their care.