These guys communicate well, provide accurate quotes, and deliver a very timely and professional job. At first I thought I would just be replacing one of two doors on a double garage(two-door type of garage) but once I saw the first one up, I decided it just made sense to go ahead and get the other one done at this time. Access wasted no time in returning to do the second door. They also hooked them up to the existing opener machines that I had installed myself over 8 years and tweaked the machines so the new doors go up and down FLAWLESSLY! Don’t hesitate, just call these guys today if you need service, repair, or replacement.
Jason S.
Tu valoración: 5 Austin, TX
Let me just start by saying, WOW!!! These guys know their business and truly care about their customers. Ginny got me the door I wanted for a extremely reasonable price. The door ordered actually arrived sooner than we thought, which was awesome! Robbie is the most pleasant technician I’ve ever worked with. Access was professional, courteous, timely and truly a pleasure to do business with. The door and opener they installed is not only beautiful, but energy efficient and extremely quiet. I will post a pic to their page soon… Hats off, y’all!
Steve C.
Tu valoración: 5 Austin, TX
I manage and own rental homes in Austin and regularly need garage door repairs, both to the doors and the operators and remotes. I’ve been using Ginny at Access Garage Doors since she started the company, way back in the 1990s I think. They have performed dozens, if not over 100 service call repairs for me over the years and always do a great job. What I like most is that: 1) It’s local Austin, family owned, small company friendly, and you always deal with the owner. No bureaucracy or «big company» run around. It’s usually Ginny who answers the phone herself. 2) They don’t over-sell. If an older system and can be repaired, they’ll tell you. If, given the age and condition of the system, it might makes since to replace it, they’ll let you know, but you’ll never be pushed into that. If you do decide to replace, it will be a competitive price quote and you’ll have a ton of choices if picking a new door. 3) They show up on time and work quickly. I use a lot of vendors for rental property work. Many miss their scheduled appointment times with our tenants, which causes problems. Access isn’t one of them. They are always prompt and courteous, and usually can get to it same or next day.
Mike E.
Tu valoración: 5 Austin, TX
What a great experience. I has been my experience that most garage door companies oversell. Not these guys. Robbie was amazing. there is nothing about garage doors he does not know and cannot fix. And the best part was the cost. Excellent value.
Gerry B.
Tu valoración: 4 Gaithersburg, MD
Was referred to Access from my home warranty company. Had one of the guide wire come off the track, which they were able to diagnose and fix quickly. Also did some preventive maintenance on both doors after fixing the one and they are both much quieter and smoother now.