Abercrombie & Fitch

I honestly don’t see how people hate this store. Their jeans, outerwear, shorts, and button up shirts are amazing quality. And you have to admit that Fierce is one of the best smelling colognes out there. As for customer service, there is always someone who welcomes you in and asks if their assistance is needed. And this goes for every location I have ever been to. Yeah their clothes are expensive but there are these things called SALES and there is almost always some sort of sale going on. And then there is CLEARANCE. Periodically there are SALES on the CLEARANCE items. Where else can you get a pair of high quality shorts for $ 15-​$ 20??? And when you join «The A&F Club», you get even more offers and discounts (and free shipping). Whenever I have had to return a gift because It was the wrong size or not to my liking, they gave me a refund or a store credit plain and simple.

This actually pertains to the Barton Creek Mall location of A&F – but I did not see that listed as an option. I hope that means no one is searching for it, as it is a pathetic institution.
I was mostly ambivalent to the store before this experience, but now the mess of music, cologne and terrible service has definitely turned me off.
Let me get to the point: I was there to return something I got as a gift. There was a line wrapped around a stupid palm tree since there was no space for people to go. There were many «employees» walking around doing something – anything – other than actually ring people up. There were several unmanned registers and my only conclusion was they wanted to exacerbate people waiting in line to feign a feeling of exclusiveness.
What a horrible business.

Hooray! Sweatshop products with prices fit for a king. But that’s not all kids! You also get to become a walking advertisement for the company that sells the crap!
Thought: Why not just scribble «tool» on your forehead and save mum and pop hundreds of dollars?

abercrombie, i cannot wait until my kids are mature enough and saavy enough to reject your overpriced, mediocre-​quality, pretentious product line. you must specifically train your employees to be arrogant and indifferent to your customers because every store i have visited has been staffed by the same smug and egotistical punk-​ass brats. it’s probably written into your lame-​ass employee training manuals.
my most recent visit to the abercrombie at barton creek mall cemented this image in my mind. you all suck, you are not «all that», and i can’t wait for you to be forced to get over yourselves when you have to go out into the real world and get jobs. as you will learn (hopefully in a very obvious and humiliating way), treating people like shit is not a sound customer service strategy.
oh, and lay off the freaking cologne and turn up the lights, wouldya?

I absolutely agree with veek n’s review.
Alas, I am cursed! I’ve always vowed never to shop at Abercombie, but it is my unfortunate fate that their kids’ jeans are the only jeans that fit me perfectly.
I hate dealing with highschoolers with popped collars, but the jeans: they’re the single most important item in my wardrobe. So, I put up with it. I treat them like shit back. It’s a hate-​hate relationship, but I’ve accepted it.
Just don’t forget to unfold a few of shirts and jeans on the way out. It’s nice to see those bastards do some work. :)