Tuffy Tire & Auto Service Center

I brought my Volkswagen Passat to Tuffy to have the front breaks done. A few months later, I had the exhaust pipe repaired. Just today, an oil change and tire rotation. Each time, they offered me the use of one of their loaner vehicles — which is unheard of for a non-​dealer auto repair shop.
I could not be happier with the service I received from Jay and his staff. They are friendly and honest. Thanks Jay! You have a customer for life.

I recommend them. Their service is great. They have never recommend services I did not need and always kept me up to date on services I would need or possibly need in the future. Pricewise they were about average.

Worst store This business can not be trusted. They wanted 209.00 dollars to install 4 spark plugs in my Saab, Pep Boys did it for 96.00 dollars. I called Tuffy and talked to the Manager and explained what had happened and wanted to know why there was over 100.00 dollars more by Tuffy. The Manager explained that the owner had to make a profit to pay for the rent, I informed the Manager I would never do business again with them and all he could say was OK

This Tuffy branch is what I considered top notch when it comes to price, service and tech know how.
I brought my Benz GL450 for a front air strut replacement and they did an amazing job.
Price is $ 50-​$ 300 lower than other shops and I called around. Even my usual auto shops quoted me outrageous prices. Nonetheless, some even said «we haven’t done air struts on Benz but we Can do it». Huh? Uhm, NO.
Mercedes Benz dealer was going to charge me $ 1,600-$ 2,400!
Jay is an honest and pleasant manager. He told me they worked on Benz, Jaguar, Land Rover, other euro cars w air suspension before so I was reassured they can do the job.
Where can you find a shop who will loan you a car for free when you get yours fixed?
Where can you find a shop where they will let you bring in your OWN PART for the repair?
TUFFY is now my 1^st go to shop from now on!
Great job guys!!!

This is a GREAT Shop To Get Service ON your Vehicle. Unfortunately I have had a lot of issues w/​my car. But George & all the other guys have been very friendly & professional, providing quality work on my vehicle. I trust them w/​my car & will only take it to them…

This auto shop is by far one of the friendliest, affordable, available, and easy to talk to shops I have ever been to. When we moved here I of course hesitated because it is a chain shop and they all seem to hate their jobs and my cars, but this one really surprised me.
Every person I have met there has gone above and beyond without hesitation. They have discussed things with me on both the technical level that I can understand AND the layman level when I didn’t know jack about was going on.
They have loaners, yes with lots of miles, but they don’t charge you for it. They will drive you a short distance if need be. Best of all, they will bring you back in the shop and spend quality time showing you what the issue is.
Since our first visit we have taken every car we have owned to this place and I will continue to do so without second-​guessing my decision.

Excellent customer service. The staff and owners at Tuffy’s really look out for the customers best interest and give you all the options for repairs at a reasonable price. They have a clean well organized facility including the restrooms

SO. The thing is, I know NOTHING about cars. No joke, more times than I’d like to admit you’ll find me walking towards a car in the parking lot that kind of looks like mine, but totally isn’t. I mean it’s a jeep and it’s silver… clearly it must be mine! NOT. I notice things like colors of cars, any bumper stickers it might have, etc. When it comes to the details of managing my car and taking care of it, well that’s usually my dad or husband’s job. But, we all live busy lives and when you need an oil change, you need an oil change. This is where Tuffy comes in…
I always get coupons in the mail for different auto spots in the neighborhood, and this week was no different. I lined them all out to try and figure out what the best deal was. Then of course I jumped on Unilocal to see what the real buzz wuz on these joints. At the end of my search, Tuffy seemed super reliable. And that they were.
All I needed was an oil change, but the coupon deal was $ 21.95 for not only an oil change, but tire rotation, and a list of about 5 other things I knew nothing about but my husband informed me I should have done.
During the week they have you call ahead for an appointment, so I made mine two days in advance. From the time I walked in the door to the time I walked out it took exactly an hour. Not bad for the whole list of things they did to my jeep (all for $ 22 mind you)! The nice part is that they have free coffee, soda and water and most importantly — free wifi! The guy at the counter was super friendly. When all was said and done he explained to me everything they did to my car and what might need fixing in the future.
I’ll definitely be back to this Tuffy because they made my routine car errand stress free and easy!

I’ve been fixing my own cars for 20+ years, done it all, and this is a shop I use & recommend. They do sell all the usual BS services that all multi-​location shops push (bumper fluid flush anyone?) but that’s the state of business. All the staff I’ve talked to are good honest folk.

This place was recommended to me by a friend, and I have since been there several times. I know a guy who is a great mechanic but lives about an hour away – but based on the estimates, description of work needed, etc., given by this Tuffy, my usual go-​to «car guy» has been able to reassure me that this place is honest and fair. A local place that I can trust… To me, that’s a win!

I usually go to Tuffy because I saw a segment on «The Today Show» which did undercovers at various car repair shops and Tuffy came out on top in places who would not recommend services not needed. I’ve had really good luck with other locations. Upon my one and only visit to this location for a simple oil change, I was advised that I needed my cabin air filter replaced. Regretfully I had them change it and it came out to $ 60+ on my bill! If my cell phone had not been dead, I would have found online that these filters cost around $ 12 and I could have done it myself! Didn’t get off to a good start with these guys.

I took my old car here and had some basic work done on it. They did a great job. These people are fabulous. Honest as can be. Extremely friendly. Good good people. I feel like that isn’t something commonly said about mechanics. I am in the process of finding a «new» car and I will definitely keep coming here.