The UPS Store

Horrible store. Rude owner and rude lady that works in the store. I wanted to print a huge banner and a young man there helped me getting it printed out. Suddenly a rude old man appeared out of nowhere and started rolling up my banner in a wrong direction and creating tons of creases. The young guy working there tried to stop him and explain but he wouldn’t stop. In fact he yelled at him. He refused to give me any wrapping paper or plastic for the printed banner. I mean seriously I am paying $ 75 for that white paper and u r telling me u r not going to provide any sheet for covering it. Then he said’ let the lady get out of here” just like that. «We printed that’s all». Finally I said «I have paid for this and you have destroyed it with your finger prints all over it».
He rudely said «don’t charge her, let her take it as is». I mean I have already paid !!! Finally I said whoever you are you are the rudest person i have ever seen and have no manners, this is no way to talk to anyone. He was so hyper and shaking that he lost his mind. I had already paid for that banner which I had to take with his finger prints and creases on it. Please don’t visit this store and pay money to be treated badly. Businesses must learn how to treat customers and provide good service. I will never spend any more money in this establishment owned by such a horrible man.

Very rude staff. Specially the middle aged lady who notarizes the documents. She simply refused to notarize my documents.
I complained the ups and they asked me to contact the local store. Local store didn’t bother to respond.

This is my go to spot to mail things out. This review will be quick just like my visits to this UPS store!
Every time I’ve been in here the service has been great. I’m greeted right away with friendly service and am usually in and out within 5 minutes.
I come here whenever I need to mail a letter, package or buy stamps. The staff always informs me of the most cost effective shipping method and what’s best for the item I’m shipping.
I almost always come in with my package already boxed or in an envelope, but there’s been a couple times I bought a mailer or shipping box from them which is super convenient. They also have a stand full of greeting cards which has come in handy too! Like the one time I forgot to get a birthday card to accompany the gift I was mailing…
At the end of the day, I’m a fan. This UPS Store gets the job done.

Super rude staff, even charges money for tape! Apparently this is the owner’s policy… what a greedy person! Certainly won’t be going back there again…

I had a perishable package to ship overnight to my dad and went to this local UPS store for a box and shipping. I let the store clerk know the package was fragile and perishable, she packaged it up and proceeded to drop it on the counter upside-​down without care. Afterwards, I had her check rates for overnight shipping. Her first quote was OUTRAGEOUS… $ 190 for before 10am delivery. In shock, I then asked her if that was the BEST rate she could give me. After mentioning that I knew UPS also uses the USPS to ship and was sure there had to be a better rate, she quoted me $ 166 by 9pm delivery next day. After I said that was too expensive, she said, «why don’t you ask your dad to see if he’ll pay for it?» This woman over stepped her bounds assuming that ones parents were helping them financially not to mention her bad attitude during the whole process was very difficult to deal with.
I proceeded to call the USPS which was less than a mile away for a quote on delivery. She then pushed my package away rolling her eyes. I received a quote for only $ 80 for overnight delivery before 10am from the USPS. I let the store clerk know, paid for the $ 8 box (also a ridiculous price because I had bubble wrapped and brought packing materials with me), and went over to the post office to ship my package.
I will NEVER be using this store again in the future and thought I would leave a review about the TERRIBLE customer service I received. If I were you, I would steer clear of these thieves.

The UPS Store is a good place to know about if you do a lot of shipping!
I sometimes get rid of stuff I’m no longer using via eBay, and I usually do my shipping here. The employees are always very helpful, even advising me on ways to save a few bucks (packing myself, using a different size box, etc.) Whether I bring in a giant heavy box containing an electric bass guitar, or have them pack a small package full of old DVD’s I shouldn’t have bought in the first place, my packages always arrive on time (sometimes a day early) and in fine condition.
Save yourself some trouble on shipping and stop by the UPS Store. It’s in a great location (just off the corner of Eola Rd. and New York St.) It should fit right in with your shopping and/​or dinner plans…

Had a package shipped to this store. Went to pick it up and got there a few min before 7:00 because of traffic on Eola road and surprise they were closed. So go back today during lunch to pick up the same package and the lady working there had a complete attitude. To make matters worse she charged me an additional $ 5 over the $ 5 ups charged me to have the package shipped to the store. This place is a complete scam. I was never told of this extra charge when I had the package redirected to the store or I would have just had it sent to my office. I’m done doing business with this location and will be having my packages shipped Federal express since this is how ups treats there customers.

Good staff!

I never got around to calling UPS and complaining about this store and the woman working there, so I’m going to let others know here on Unilocal. I went in to mail a package on our business account. I don’t usually use the UPS Store to do this, so I am not familiar with how things work. So, I come in and ask if they have a mailing label to put on my package and was told VERY rudely by the woman behind the counter that they don’t do that anymore and they haven’t been doing it for like 3 years or whatever. I was livid. Usually I would just have my irritation at not being able to send my package, but to have someone be completely rude and pretty much mean to me is unacceptable. I am thinking of having our company use Fed Ex now instead of UPS. Horrible. It was uncalled for.

For the past five years, this has been my home. Or rather, my address!
Living in apartments (and moving a lot) meant that the simple act of getting my mail was kinda like seeking the minotaur, and his riddle involved ancient Egyptian algebra. Keeping my address here was safe, simple, and meant the key was kept in their mighty fortress. No more stolen packages for me!
For a private citizen (no business affiliation), keeping a mail box here is rather pricey, but you are allowed after-​hours access to the front of house. The teenage staff has always been very courteous, fun and friendly, although I’ve had a few encounters with upper management that made me walk out feeling guilty for giving them my money each month. I don’t like being made to feel like tucking my tail between my legs.
Whether I’d advise a fellow apartment-​dweller to do the same would depend entirely on the quantity of mail they receive and whether or not their apartment management leaves packages out in the open and doesn’t always require a resident’s signature to pick them up. It only takes one stolen package to make you consider a $ 30+/month Let’s-Make-Sure-I-Get-My-Mail insurance plan.