I hired them to provide and install a large retractable awning over a second-floor deck. Their salesman arrived on time and explained the options very well. I ended up buying a Total Eclipse awning, 18 feet wide and 14 feet 9 inches projection. They ordered the awning from the factory, and called me when it shipped to set an installation time. The installers arrived right on time. Because of the way my house is constructed they had some trouble finding a beam to mount he awning on, but after some study and testing they succeeded. The installation team, led by James, was very careful and courteous, and checked as they went along that I was happy with where they were arranging things. The awning looks very good and extends and retracts smoothly.