Sephora Inside JCPenney

I come to Sephora all the the time to get my makeup all the time. I love the makeup I love the environment but I really don’t like the costumer service is pretty rude I went there once and I was looking for a specific lipstick I ask all the employees and they just basically told me is somewhere around and I just ignored it. Then I been there for a while so I couldn’t find it so I left and one of the employees followed me and my friends all the way out the door until we already left JCPenny and she ask if I needed something and I was like no I was a bit confused and she ask if I have a lipstick and I said no and she ask are u sure u didn’t stole a lipstick and I said I didn’t again so she was basically accusing me of stealing. I felt really disrespected with her attitude. I don’t know what what her problem but that was so un called for. I am sorry Sephora I really love ur make up but your employees are just something else

I use to only shop at the actual Sephora stores until this location opened up. This is the Sephora I «frequent» the most… like 95% of the time and I love me some Sephora. I have grown to just adore the lovely ladies that work here and they even know my name, that is how personable they are. Alison is my go to lady for anything I need. She knows me so well that all I have to do is tell her what I am looking for and what she picks out is on point. I like this location because all the staff is friendly and extremely knowledgeable about the products they carry.

I never seem to have any problems with sephora, they are friendly to me, treat me well, and sometimes gives me make up tips! I also love the free samples you get! They are a little pricey but that’s because they sell the top brands in the make up industry! Lol so yes I love sephora, even the one inside JCPenny! I always have a better experience here than in mac…
Sephora is definitely a cosmetic store I would recommend!

Although I’m not a big fan of Sephora inside JCPenney, this one I can recommend. I usually leave feeling like I got at least 65% of the Sephora experience, minus the snooty associates and the redonkulous crowds.
The «cast”(that’s what they call the sales associates at Sephora) at this location are friendly but not intrusive. They always let me shop but magically appear when I have a question. And somehow they always know all these interesting facts. Like when I asked about Dolce by Dolce & Gabbana. It’s a sort of new scent, so I told them the name and described the bottle. The associate offered me a sample to take home and try. As she was filling the sample, she told me all about how the bow on the bottle was inspired but the first D&G fashion show where all the models wore black bow ties. Way to share interesting tidbits and share product knowledge!
My only complaint here (besides it not being a full Sephora) is the area by the register. The area where they stock the trial size items is one of my favorite spots. Gotta try these high end items before I shell out that serious cash money. Today that area was super picked thru and most of the time the items price and description sticker was missing. And yet… I still managed to find an Urban Decay prep spray AND an Olé Henriksen 3 Little Wonders kit.
Still like this location! Remember, if you get a Sephora gift card here, it can ONLY be used at Sephora Inside JCP!