Noodles & Company

This place is a pigsty! I am appalled at how filthy this place is. Trash everywhere on the floor. The kitchen is filthy. The floors are dirty. This is horrible.

Always a hit or miss. I’ve placed several to go orders and they’ve always been late and sometimes prepared incorrectly. Occasionally the meat is over cooked as well.
I love Noodles and Company but I would suggest avoiding this one in particular.

Used to be good… The portions are small, no flavor, used to have chibbata bread. Replaced it with stale French bread. The tofu was under seasoned and rubbery. HUGE DISAPPOINTMENT. If I hadn’t of done take out I would’ve demanded a refund.

I went during lunch and they had my food ready in less than 10 mins.

Wow, could this place be any worse?
I’m not hating on Noodles in general, I wouldn’t necessarily write a good review but normally it’s pretty consistent regardless of location.
But let me tell you why mgmt should a) read Unilocal comments and b) why you should avoid this place:
1) Dirty much? Not too busy yet every table covered in plates, and when the did finally come around for the plates they didn’t even wash the tables so there was still crumbs.
2) Soda machine was gushing water/​soda every where. Gross.
3) I would have been okay with all of the above it if it wasn’t for their staple dish mac and cheese served cold to me, the broccoli I got was hardly cooked… it was so bad my 2 year old who eats spiders off the ground didn’t even want to eat his.
4) I complain to someone about my cold food, and you;d think a mgr would come over or offer a new dish up or you know ANYTHING to make the situation better — nope, I could see him hiding in the kitchen doing nothing. I mean he was all of 17 years old… but still get your stuff together.
5) $ 33 for a cold gross meal that gave me a stomach ache? Yep — rip off.
Seriously, I want to dress as a medieval nun and ring a bell while saying «SHAME» over and over again as you walk your sorry excuse for a Noddles and Co down the Street.

Bangkok curry with grilled chicken!
Also the snicker doodle cookies are soft and delicious.
Five stars for the taste, price, speed, and environment.

Our food was okay but the place was unbelievably dirty. It’s not a large place to eat and I counted 10 tables that were covered in dirty dishes. They were dirty before we walked in the door and they cleaned 1 table before we had left. The employees stood behind the counter talking and looking at each other’s cell phones. Other customers were making comments about the how dirty the restaurant was and none of the employees seemed to care.

Love Noodles & Co but this location is poorly managed! Every time we are here the tables and floor are all dirty. There’s literally been 6 tables that have not been bussed since we got here 30 minutes ago. There are napkins and trash strewn all over the floor. It’s not even busy and there are at least 6 employees behind the counter. Crazy.

Worst noodles ever. Unreal the staff and the food. Cashier never smiled or greeted me. Then she screwed up order but claimed it was my fault. Got home with food and it looked like a two year old played with it and put it in a bowl. The taste was bland to top it off.
Normally noodles is solid. But this place is the worst one. It would put noddles out of business if it was the only one. Stay clear of it.

This place is really nice, I’m a big fan of noodles and not a whole lot of places know how to make them right. I get the chicken Parmesan and it’s great every time

I eat here for lunch a lot, never have any problems. The Parmesan chicken in my Penne Rosa today wasn’t as good. The staff is always great however

Been to other noodles and by far this was the worst. Their small portion was half the size of all the others and I had more carrots than noodles imagine that «noodles» and company my arse. To top it off the meal was bland. From now on I’ll travel the 15 miles to go to a better managed one. 55 dollars to feed the family and we left this location hungry

Friendly, clean environment. Penne rosa was good. Had a nice flavor to it chicken was cooked very well, not overdone at all. the spaghetti was good, sauce had great flavor and the meatballs were good, even though they looked like they came from any grocery store freezer. The potstickers were better then expected. Very good.

The food is good here but the customer service sucks. I would suggest going to the Noodles at Colfax and Potomac where they are actually willing to accommodate their customers. When I’ve already paid extra for a side of sauce and you barely put any in the container for me and I politely bring it to your attention and instead of giving me slightly more sauce you tell me I’m going to have to pay for a second? Seriously? Although this location is more convenient, it’ll be Fax/​Potomac for me from now on, where I actually leave feeling like I received good service.

I love noodles and im gluten free so its nice to be able get takeout sometimes as a treat from cooking daily. I love the penne rosa its got a spicy kick to it one thing ide like to share if u are gluten free u cannot get steak or chicken with this becasue its cross contaminated… i learned this the hard way got extremly ill. For protein u can add pork or shrimp to this dish and they are cooked seperatly. I prefer Gf Fusilli its so good!!! The locaton is small but never been to crowded always had a seat for me and my husband, the staff has always been nice.

I would give 0 if I could. I ordered a bunch of square bowls for my wedding rehearsal dinner, and payed for it in full online. It was over a hundred dollars, and I payed immediately and in full. This was also a week in advance. Anyway, I got the confirmation code and (luckily) saved the email.
While I rehearsing for my wedding they called me. It was only about 10 minutes before the time I was supposed to pick up the food. They said there had been a problem, and we’re super snotty about it when I pointed out I already had a receipt and confirmation, and a bank statement on my side. The dumb chick on the phone said «uh yeah, we’re not showing any payment, and we just wanted to make sure you still wanted it». Um, hello?!? I told her we did, and she said they could no longer meet the time I’d reserved (again, over a week ago). I told her that was unacceptable, and a poor way to conduct business. She then tried to say she’d been being «proactive» by calling me 10 minutes before the pick up time. That is not what proactive means.
So, I had to send my fiancé to noodles to pick up the food, and prove we’d payed for it. She stared at the confirmation email for a really long time, and obviously didn’t believe us. Keep in mind it was the email they sent to us that even said we’d payed ahead and to skip the line. Finally she begrudgingly admitted that we had already payed and gave us our food. But, despite the fact their website claims that they’ll provide plates, napkins, and silverware they conveniently forgot to include ours. So we had to make another stop to get those things which pushed back my rehearsal over an hour.
They didn’t try to pacify us at all. No offer of a discount, or a free rice krispie or anything. They tried to steal over a hundred dollars from me. Buyer beware, and save your receipts.
Thanks for ruining my rehearsal dinner, jerks.

I love noodles & company.
This location however needs work.
My usual penne rosa was bland and cold.

Never thought I’d give such a BAD review to a Noodles… I will continue to go here, because it’s Noodles and it’s the closest one to my house, but DAMN.
I have had atrociously awful service the last several times I have gone. If it wasn’t for the delicious food, I wouldn’t be going back.
I only give one star, because the service deserves NEGATIVE stars. The food is great.
I really think Noodles needs to double– and triple-​check whom they are hiring. The past several times I have ordered at this location, there have been issues at the register. It either appears that they have NO IDEA what they are doing or act like they know what they’re doing, and do it wrong.
Whenever I have asked to speak to a manager, which has only been twice, I think, they seemed just about as clueless as the teenagers at the registers! Not to mention, not very friendly. MOST managers that I speak with at ANY restaurant are polite, whether I’m complaining or complimenting. These managers, however just act like they have too much work to do and don’t have time to talk and aren’t sure what to do with my feedback anyway.
Last time I came here, I thought they were short-​staffed, as only two people appeared to be working, one at the register and one cooking. I ordered a Pasta Fresca with feta cheese and tofu to go. It took literally twenty minutes to come out, and when it did it was Pesto Cavatapi with parmesan cheese. I told the girl at the register it wasn’t right. I said «this is Pesto Cavatapi with parmesan,» and then repeated my order. She looked at me like I was speaking another language and then pointed to the receipt. «That’s right.»
She didn’t understand that what she typed in and what I ordered were two different things. I repeated my order again and she called it directly to the cook. This scared me a little as it was not written down ANYWHERE. She then turned around and asked, «and you wanted parmesan on the side, right?»
NO IDEA where she got that!
«NO,» I said. «I want feta actually ON the dish.» Another ten minutes later I had my food.
Just before I left, two people who had been sitting on the patio smoking cigarettes, came in, went behind the counter and changed clothes to start working. So, they weren’t short-​staffed. Just poor scheduling, I guess.
I am here again right now and waited much longer than I should have. The place is fairly busy, but I heard the cook tell the guy delivering food what it was, which was my order. He finished garnishing it, and put it in a bag. Then I watched it SIT there for another six or seven minutes. I would have said something, but was actually finding myself amused.
I REALLY hope a manager reads this and does some reviewing and auditing of their employees, even the managers.

This is the closest location to me so when I want some Pene rosa this is my spot. I usually do take out and recently with in the las 5 – 6 months I can say they have change their recipe for the Pene rosa, either that or they got all new coking staff who hasn’t really narrowed down the correct portion? OR MAYBR it’s me and for some reason it doesn’t taste nor look the same. Kinda disappointed. I liked my dish more creamy then dry when it comes to the actual sauce.

I went to Noodles and Co for the first time the other day with my sister for a quick bite. I live in NJ and have yet to come across this chain, and was enticed by the Wisconsin Mac and Cheese that was advertising.
My sister and I ordered a large mac and cheese to share with the added meat balls. They split the order for us and we both had sizable portions. The pasta was good, but I expected it to be cheesier/​sharper and it was more creamy (but still good). We also got a complimentary salad which was nice. I’d like to go back and try their other combos, such as the Mediterranean one.