McCandless International Trucks of Colorado

They used to be super fast anytime we came in. Now it’s just a huge waiting game to get into the shop. I had a reservation for 6 a.m. for a simple brake adjustment. I got her at 612. Waited for 15 min. In the service office. While everybody looked at me walked by me without a simple hello how can I help. Finally got a work order made at 630. For a brake adjustment. My truck was finally brought into the shop at 730. It’s now 943 and I still haven’t heard anything. When you do go ask for info they seem irritated that you’re even coming in and bothering them. Next time I’ll go to a different shop. For something dumb like this.

Typical international dealer. Can’t seem to get a straight answer out of these people, and because Navistar is a cluster f***, they can’t seem to get authorization to do work on my truck. Been here 7 days now, and STILL not sure when I’m gonna be out of here.