JM Auto Service & Collision Center

I have been going to JM Auto for over ten years and they never disappoint. They have consistently provided top quality work with reasonable prices. Their service is reliable and always friendly. I have never had a problem with any of the work that they have done on my car. I would highly recommend using them for any auto body needs.

Short version: They use crap parts that don’t last, and likely mark up the parts’ costs.
Details:
I was out near DIA when my car overheated. My insurance only covered a tow to somewhere nearby, so I ended up at JM Auto. They told me I needed a new radiator & thermostat, so they replaced them for around $ 650. Just 14 months later, my car overheated AGAIN. This time I was near by neighborhood trusted mechanic, and they said that it needed a new radiator & thermostat AGAIN. I called JM Auto, and they said that the parts they used had a limited lifetime warrantee, so they sent me the invoices for the parts they used on my car a year ago (so that we could get replacement parts at no cost). RED FLAG: JM Auto had blacked out the prices that they paid for the parts, leading me to believe that they falsely marked up the parts on the bill that I paid. My (trusted) mechanic told me that the parts that they used were awful and they would just blow out again a year from now. They flat out told me they wouldn’t put those crap parts in my car. I called JM Auto to tell them this — the receptionist listened and said she’d pass it along. I asked for a phone call back from the manager, and they never bothered to call.